We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... Voir plus
Établissement
Changer d'établissementUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
What a great shop for everything you could need in your kitchen! My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in t... Voir plus
L'entreprise a répondu
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived f... Voir plus
Staff were very helpful with our exchange but we did feel a little rushed, otherwise 5 stars.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, Royaume-Uni
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The store was well stocked for it's…
The store was well stocked for it's limited size. The staff were pleasant and attentive without being pushy. The prices were reasonable and the items looked well made.
25 juillet 2026
As always staff very helpful
24 juillet 2026
Love this shop
Love this shop, staff are always helpful and the products are great quality.
19 juillet 2026
Great aervice great stuff
17 juillet 2026
Love the layout of the shop
Love the layout of the shop. Staff were very friendly and helpful and I am very pleased with the knives I purchased. Thankyou.
9 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de ProCook - Trafford
We are so pleased to hear that our staff was helpful during your visit. We truly appreciate your kind words and feedback.
Helpful and friendly assistant
13 juillet 2026
Great servis and products
13 juillet 2026
There was a problem with my original…
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived from the warehouse within 3 days!! Excellent service.
8 juillet 2026
Excellent products.
11 juillet 2026
Very helpful staff
Very helpful staff, courteous and patient
Very easy exchange
Will go again
7 juillet 2026
Réponse de ProCook - Trafford
We're so glad you found our staff helpful, courteous, and patient, and that your exchange was easy! We look forward to seeing you again.
fantastic customer service and…
fantastic customer service and fantastic products and fantastic prices
11 juillet 2026
Réponse de ProCook - Trafford
We're so pleased to hear that you enjoyed our fantastic products, prices, and customer service! Thank you for your kind words.
We poped in for a couple of item's …
We poped in for a couple of item's having ha a good look i was unable to locate them when we asked for assistance the staff are right on Q. Showing me several options. Very good service.
10 juillet 2026
Not expensive and excellent staff
2 juillet 2026
Love this shop.
Love this shop.
Staff are friendly
And everything you buy are just top notch.
Brilliant..
9 juillet 2026
What a great shop for everything you…
What a great shop for everything you could need in your kitchen!
My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in the mechanism. Could I also say ‘great cutting action’ too.
Quality products a affordable prices, give ProCook a visit.
8 juillet 2026
Réponse de ProCook - Trafford
We're so glad you found our shop to be a great place for all your kitchen needs! It's wonderful to hear you're pleased with the design and cutting action of your new scissors. Thank you for recommending us!
Réponse de ProCook - Trafford
We appreciate you highlighting both our product quality and customer service. Your feedback is valuable to us.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.