Prolux Cleaning Avis 

Booked them after reading 5 star review but my experience was not smooth as it should be!!
First, I was booked for the slot, but when the technician arrived, he looked at the sofa and told me that someone else will come to clean since he has big machine (although all information was already provided before to the company).
I was given another slot for the same day, 2 hours apart, then the cleaning was done, but only the part which was infront, because the technician do not want to (even I offered him help to do so) and I was not told before that only front part of Sofa will be cleaned. When I raise the issue, company offered me £20 credit in my next booking, and why would I book again the company, which is not fair in dealing!!

Really disappointed

The company was amazing. Very easy to book, and they immediately called to offer a slot that had opened up during a cancellation, were willing to go the extra mile on requests, and even gave me a prompt callback two weeks later with answers to follow up questions I had, with accurate memory of the clean. The clean was done quickly and to a high standard with fantastic results, and everyone I spoke to was efficient, friendly and incredibly helpful. Incredibly impressed with ProLux and would happily use them again.

Polite, professional, and clearly took pride in their work. My carpet looks immaculate 😍. Many thanks
Highly recommend to anyone looking for top-quality carpet cleaning

Great service and result. Always a pleasure to deal with.

Victor, the guy who came, was a lovely guy and very professional. A good.job.done too.

It is the 3rd time I am using Prolix cleaning services. Prolux provides highly professional cleaning services. The result was perfect and it was done very efficiently. The technician was very professional and knowledgeable. I would highly recommend.

Couldn’t recommend prolux cleaning enough! Super helpful and friendly service! Will definitely be using their services again !!

Phoned to say arriving early. Job took as long as specified. V happy

We have used them on numerous occasions. Always professional and works carried out to a high standard.
Highly recommended!

I have very rarely given a poor review before and previously did for this company, however, i am making a complete U-Turn of my initial assessment, the acknowledgement and actions to get the issues rectified, were exemplary. The second Technician that came out was absolutely first class, he communicated exactly what he was going to do, and made a tremendous effort... i will now wholeheartedly agree with all of the previous ratings of this company, and will indeed use them again and recommend to family and friends.

the work was done to a excellent standard and was done quickly no time wasted l would definitely use them again

Great experience start to finish. The person who booked the appointment was very nice, and the technician was also very polite and easy to work with. Thanks.

First time using this company for a mattress and sofa clean. Highly recommended. Easy to communicate with, helpful reminders prior to the appointment, easy to transact. George visited yesterday - punctual and professional. Very happy with both jobs. Cleared-up and left without leaving a trace. Many thanks. Will use again.

Prolux offer a competitive price BUT provide a n expensive service . My VW polo had cream interiors and they came out beautiful.

I’ve also used prolux to wash carpets and my mattress and now getting them to clean my Toyotas upholstery

Worth every penny!

Really lovely job by Prolux Cleaning. Our carpets were quite heavily marked, but they came up a treat! Very quick, efficient and friendly service. So pleased we found you. Thank you.

Exceptional cleaning service with safe cleaning products, making it easier to sleep with peace of mind.

I would certainly use the technican again. He was very pleasant, professional, efficient, and expedient.

Prolux were fantastic, easy to arrange and did a brilliant job. Professional, quick, polite and all the stains were removed from my sofa and it looks brand new. Very happy thank you!

Fantastic customer service, brilliant technicians who take pride in their work. Have used many times and always been super happy! Have recommended to friends who have also been very happy.

Good comms, Good service, Very precise and on time finish.

I have used Prolux twice now for upholstery and rug cleaning. The technician was very friendly, punctual and professional. I am very pleased with the work and will plan to use them again.