Protyre Autocare - Dumfries Avis 

1 209
TrustScore 5 sur 5

4,8

Annan Road, Dumfries, DG1 3JX Dumfries, Scotland, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Staff carried out work in a professional manner,and pointed out a defect to car I never knew existed. I have been a customer of Kwik fit for years, however after my experience at pro tyre I will be us... Voir plus

Noté 5 sur 5 étoiles

Fast and efficient service; extremely friendly welcome. New booking system makes everything even easier. Thank you

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to purchase tyres and book appointment. Friendly welcome, quick and efficient service. Clean and light waiting area. A job well done! Will use again.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Royaume-Uni

  • 01387 254433

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(1 209)

35 104 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Perfect service.

Exactly what was required and carried out efficiently and pleasantly.

24 octobre 2025
Logo de Protyre Autocare - Dumfries

Réponse de Protyre Autocare - Dumfries

Hello Maurice,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Incomparable service, a delight in every way

The service was incomparable, friendly, caring, competent and civilised... also cheerful. The second time I have used Denton Tyre Centre, and will be the only one for the future. They deserve all the accolades available. Thank you, Kevin, and your team.
What a joy to discover genuine, old-fashioned personal service.

22 octobre 2025
Logo de Protyre Autocare - Dumfries

Réponse de Protyre Autocare - Dumfries

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Helpful

Helpful, speedy and efficient. Thank you.

15 octobre 2025
Logo de Protyre Autocare - Dumfries

Réponse de Protyre Autocare - Dumfries

Hello Susan,

We are so happy to hear that our service was helpful, speedy, and efficient for you. Thank you for your positive feedback; we appreciate it.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Helpful and friendly.

Helpful and friendly.

8 octobre 2025
Logo de Protyre Autocare - Dumfries

Réponse de Protyre Autocare - Dumfries

Dear Mr Andrew Martin,

We're glad you enjoyed your experience with our team at our Dumfries branch !

we are so glad you found our team helpful and friendly!

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Noté 5 sur 5 étoiles

5Star service in Dumfries were excellent

Staff were excellent, professional and very good humoured. Provided 5star service. You can’t get better in Dumfries, even though they were some staff members down.
Great team

6 octobre 2025
Logo de Protyre Autocare - Dumfries

Réponse de Protyre Autocare - Dumfries

Hello Mr Mackie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Holiday Puncture Fix

Fast and efficient, got us back on the road very quickly

26 septembre 2025
Logo de Protyre Autocare - Dumfries

Réponse de Protyre Autocare - Dumfries

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Pleasant and efficient staff.

Pleasant and efficient staff.

26 septembre 2025
Logo de Protyre Autocare - Dumfries

Réponse de Protyre Autocare - Dumfries

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 3 sur 5 étoiles

Staff extremely helpful and polite …

Staff extremely helpful and polite mechanics extremely competent at their job i know the cost of living has gone up and will continue to do so but the cost is the only thing that surprised me but like I said everything is going up in price keep up the good work protyre

29 septembre 2025
Logo de Protyre Autocare - Dumfries

Réponse de Protyre Autocare - Dumfries

Dear Mary,

Thank you for leaving us a review. 

We are pleased to hear that you found the team in centre to be helpful, polite and competent. 

Regarding you concerns of the cost, we can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Efficient and well priced

Fast, hassle free new tyres at great prices

26 septembre 2025
Logo de Protyre Autocare - Dumfries

Réponse de Protyre Autocare - Dumfries

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Definitely use these people

Easy to book. Very efficient and friendly staff. Would recommend to anyone.

26 septembre 2025
Logo de Protyre Autocare - Dumfries

Réponse de Protyre Autocare - Dumfries

Hello Sue​,

We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 3 sur 5 étoiles

I received a very good deal for tyres but….

I received a very good deal for tyres, fitting and adjusting the cars tracking through the Protyre website. Unfortunately they couldn’t do the tracking as my car has adaptive cruise control etc. They said they were going to refund the cost of the tracking, it never happened. Also, the 2 front tyres I had replaced had different pressures in them. On the way home the tyre pressure warning light appeared. One had 38 psi and the other had 30 psi when it should be 32psi.

24 septembre 2025
Logo de Protyre Autocare - Dumfries

Réponse de Protyre Autocare - Dumfries

Dear APM,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager, he will investigate this at the centre and will be in touch with you as soon as possible. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Quick and easy.

No problems here, ordered 2 tyres online. Booked fitting date and time. They were running behind a little late at the time but tyres fitted with ease and drove away. Will be happy to use again.

10 septembre 2025
Logo de Protyre Autocare - Dumfries

Réponse de Protyre Autocare - Dumfries

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 3 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff, but quite a long wait which I wasn’t warned about

12 septembre 2025
Logo de Protyre Autocare - Dumfries

Réponse de Protyre Autocare - Dumfries

Dear Mr Hill,

Thank you for leaving us a review. 

We are pleased that you found the team in centre to be friendly and helpful. However, we are sorry to hear that you had a longer than expected waiting time. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great garage with great people

Great garage with great people. Helped our family with sourcing the right tyre for my car quickly and efficiently so we could enjoy the rest of our only family holiday. Keiran & Faye, a credit to tyre services in the Borders. Thank you . Rick W and family .

3 septembre 2025

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