It’s always so easy to book and never a hassle getting work done. The team were very understanding and accommodating of last minute postponements. I never feel patronised or that I’m being misinformed... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementKinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB
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Really fell into this company this morning by accident. I am so glad I did. Had a totally flat Tyre and after pulling in was sorted almost immediately, great team, helpful staff. Very good prices. Wil... Voir plus
Anthony,the Manager was amazing throughout the whole process from start to finish, together with Sam and Ben and Liam the engineers. The service was second to none and would highly recommend for profe... Voir plus
L'entreprise a répondu
Always a great experience, using them the second year in a row and find the service very reliable, so I trust the guys at this garage. Would definitely recommend! Always a fair price as well.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Rhyl
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, Royaume-Uni
- 01745 777000
4,6
Excellent
1 k avis
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45 minutes to have 2 front tyres…
45 minutes to have 2 front tyres replaced.
Was never given a receipt at the end of my purchase. Was told I needed a new rear driver side tyre apparently cord was showing. When I left the garage to do my own check there was no cord on show and the tyre is still 4mm.
Last time I come here 2 years ago my air valve caps weren't put back on my car and they were peugeot branded ones. They checked around and couldn't not be found.
Thought I would come back again after 2 years and still not satisfied.
15 avril 2026
Réponse de Protyre Autocare - Rhyl
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Taken my car on a number of occasions…
Taken my car on a number of occasions always find the staff polite and helpful
15 avril 2026
Booked my van in for a diagnsotic check…
Booked my van in for a diagnsotic check suppose to cost £14. Went to collect it charged me £120. Said they think they’d sorted the problem, on the way home the ABS light came on. Fuming
11 avril 2026
Réponse de Protyre Autocare - Rhyl
Dear Tom Gibson-Jones,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
service quick + on time had 4 tyres…
service quick + on time had 4 tyres from them also very pleasant staff satisfied fully with service
7 avril 2026
Very efficient and friendly staff who…
Very efficient and friendly staff who always explain everything really well.
13 avril 2026
excellent and polite service
8 avril 2026
Allways very helpfull
6 avril 2026
Booking process excellent .All staff…
Booking process excellent .All staff very knowledgeable of their products completed work very satisfied ..has a regular customer highly recommend potential new customers give them a early call.
3 avril 2026
Great service from the team at Protyre
Great service from the team at Protyre. Would recommend!
1 avril 2026
Car failed mot with damaged tyre and 6…
Car failed mot with damaged tyre and 6 advisories. Asked for replacment tyre but could not fit me in as a member of staff was off. Took car to a different mot centre and found tyre not damaged and advisories not needed. Other work required for mot was ok.
30 mars 2026
Réponse de Protyre Autocare - Rhyl
Dear Peter,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Rhyl branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very easy to book
Very easy to book. Very responsive and did a great job. Garage was pristine, which was nice to see. Great experience.
30 mars 2026
Noise in regards tyres
Very helpful in the Bodelwyddan branch. The manager went through the different options available to me. Booking was quick and easy, value for money
30 mars 2026
Seen on time and MOT carried out in a…
Seen on time and MOT carried out in a proffesional manner.
30 mars 2026
Always supportive and helpful
Always supportive and helpful and do exactly what is agreed - clean and safe place to have work conducted - Good communication
27 mars 2026
Had 4 new tyres fitted in a few hours
Had 4 new tyres fitted in a few hours
Impressive fast service
Very happy
17 mars 2026
Poor customer service and customers are second best.
When you leave a negative review on this company's web site, which is justified you get a reply please contact us by sending an email address and one our team will contact you? They never do. They put their staff first and customers second. My previous review is in on Trustpilot.
20 mars 2026
Réponse de Protyre Autocare - Rhyl
Dear Mervyn and Ann Williams,
Thank you for taking the time to provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 18/03/26 following your email.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
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