Protyre Autocare - Southam Avis 

1 251
TrustScore 4.5 sur 5

4,7

Southam Drive, Southam, CV47 0RB Southam, Warwickshire, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

They ansqwr the phonw and understand your problem. They were busy but got it done in a couple of hours I would definitely reccomend going straight to them as they dont mess you abour or rip you... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super team , great communication and prices when you pre book on line. Excellent customer service and car was ready before due collection time with a full breakdown verbally and written on work carrie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Reliable and trustworthy. They charged a fair price, conducted themselves professionally and did exactly what they said they would. They didn't look for additional work and treated me with respect.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I booked in for a battery check Thursday night, took it in 8.30 Friday morning and the battery was checked and changed before 12. I have been going to Southam Tyres for a couple of years now and won't... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Southam Drive, Southam, CV47 0RB, Southam, Warwickshire, Royaume-Uni

  • 01926 813510

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 251)

33 340 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Service and reliability

Have used Prottyre Southam for many years, always had good service, good value and there is a real willingness to try to help and be flexible!

26 septembre 2025
Logo de Protyre Autocare - Southam

Réponse de Protyre Autocare - Southam

Hello Chris​,

We would like to thank you for sharing your feedback regarding the service you received at our Southam branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 2 sur 5 étoiles

Tyre was promised to be ready first…

Tyre was promised to be ready first thing. Phoned at 10 to chase and eventually ready at 2.30pm. Quoted fully fitted but just given back as wheel to be fitted back to car by us!
Will not use again!

26 septembre 2025
Logo de Protyre Autocare - Southam

Réponse de Protyre Autocare - Southam

Dear Trudy Laity,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Good price great service

17 septembre 2025
Logo de Protyre Autocare - Southam

Réponse de Protyre Autocare - Southam

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Helpful staff and sorted my tyres out…

Helpful staff and sorted my tyres out quickly

15 septembre 2025
Logo de Protyre Autocare - Southam

Réponse de Protyre Autocare - Southam

Dear Paul,

We appreciate you taking the time to leave us feedback.

We're happy to hear our staff at our Southam branch were helpful and efficiently resolved your tire issue.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Noté 2 sur 5 étoiles

Disappointing

I ordered and paid for two tyres on line on the 7th August and made appointment for the 12th August , on arriving my car was taken into the tyre bay and work started, I was then told they only had one tyre and world phone when the other arrived, no phone received, I phoned on the 15th to be told the tyre had arrived and an appointment was made for the 20th.
Although I was offered free tracking I declined as it did not need doing, the staff were very courteous I am but I still had to make two trips not of may making, not sure if I’ll use Protyre again.

29 août 2025
Avis spontané
Logo de Protyre Autocare - Southam

Réponse de Protyre Autocare - Southam

Dear Robin Bayliss,

Thank you for raising your concerns.

As per our response to your previous review in regards to this, the Area Manager has been notified of this matter and will be in touch as soon as they can to discuss this further with you.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Mot and Car Servicing

Staffs are friendly and the car servicing is good and accurate.

18 août 2025
Logo de Protyre Autocare - Southam

Réponse de Protyre Autocare - Southam

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Southam branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

I agree with Marcus

I agree with Marcus.
I went today to book MOT & SERVICE & I also was quoted a far higher price (£80) than the price shown on line & told that the summer offer only applied to online booking!
Was told that it is a general thing to find prices cheaper when buying on line. Not true! I did not book!

Just had a reply from Protyre asking me to contact them to discuss my view. The service centre made it clear to me that if I drove too see them then I would have to pay more. No problem if that's Protyre's policy. They obviously don't need my custom so I won't be contacting them again.
I've had four new tyres & an Aircon Regas with them in the last six months, very happy so thought I'd use them for my MOT & SERVICE. I am happy to pay the going price for any service but not when it's cheaper booking through the website, it's not fair so on that principle I will stick with my usual dealer garage.

14 août 2025
Avis spontané
Logo de Protyre Autocare - Southam

Réponse de Protyre Autocare - Southam

Dear Judith Parker,

Thank you for notifying us of your concerns regarding the pricing structure. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Excellent service

Excellent service, work completed quickly after discovering the issue. New wheel baring completed same day. Thanks to Baz for the work

11 août 2025

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus