Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCamp Hill, Wordsley, DY8 4AF Stourbridge, West Midlands, GB
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Lisez les avis des autres
Fantastic service from the team in Stourbridge, quickly providing the battery I needed at a good price, along with additional checks to make sure my vehicle was fully functional. Will definitely be us... Voir plus
L'entreprise a répondu
I was greeted by the friendly receptionist and had a delicious hot chocolate dwhile I waited a very short while for new wipers to be fitted to my car and the screen wash refilled. Very good efficient... Voir plus
L'entreprise a répondu
I liked that I could book an appointment, so less waiting time. Tyre changed promptly. Tracking checked and retracked. Fault with car pointed out by tracking engineer. Car is handling much better.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Stourbridge
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, Royaume-Uni
- 01384 261215
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I needed a last minute MOT and they…
I needed a last minute MOT and they fitted me in and did it while I waited in reception. All good and a nice warm coffee from their machine.
7 janvier 2026
Very efficient and good price
5 janvier 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Protyre Autocare - Stourbridge
Dear Sarah,
We appreciate you taking the time to leave us this fantastic review!
We're so happy to hear that our team at our Stourbridge branch were friendly and helpful to you.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Great service fast response …
Great service fast response and a good price. Always the same at Protyre. Nice new waiting room too.
27 décembre 2025
Réponse de Protyre Autocare - Stourbridge
Dear Kevin,
We're happy to hear that you consistently receive great service, fast responses, and good prices from our team at our Stourbridge branch .
We're also glad you like the new waiting room.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Staff always very friendly and helpful
Staff always very friendly and helpful. Work carried out quickly.
31 décembre 2025
Absolute legends
Absolute legends! I’d been up to stay with family for Christmas, on Boxing Day my car seemed to be suffering from a dragging brake on the rear left wheel. I thought I wouldn’t have a chance in hell getting the car looked at, let alone sorted for a return drive home to Cornwall on the 27th.
Just a phone call to these amazing people and not only did they manage to look at the car but they were able to rectify it in 4 hours! They were honest and professional from the outset, they never promised that they’d be able to fix the car. However, within an hour of me dropping the car off they advised all the works required and even managed to get us going by 15:30.
Thanks for all your efforts the car sailed back to Cornwall without an issue. Could not recommend this garage enough.
27 décembre 2025
Avis spontané
Réponse de Protyre Autocare - Stourbridge
Hello Liam,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fast service
Sorted my car next day with what was needed at a fair price, will definitely recommend and use again
17 décembre 2025
Réponse de Protyre Autocare - Stourbridge
Hello Nick,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
As always I received great service.
As always I received great service from all the staff at CHEMIX Protyre.
They are very efficient and I cannot fault them. All the equipment has been renewed since the dreadful fire.
Go there !!
19 décembre 2025
Definiyely return again nt was…
They were courteous .My appointment was dealt with on time. All the staff were very helpful, even one mechanic who walked in for a drink offered to get me a drink as he was coming in for one. The waiting area was comfortable and warm.
17 décembre 2025
good sevice
17 décembre 2025
Friendly and helpful staff
Friendly and helpful staff, Item in stock so fitting sorted quickly, comfortable waiting area with great drinks machine.
4 décembre 2025
Great service
Great service. I had a free battery check to confirm my suspicions which resulted in a new battery being supplied and fitted. The one required was not in stock but was delivered and fitted in less than an hour.
1 décembre 2025
Réponse de Protyre Autocare - Stourbridge
Hello Paul,
We're happy to hear that you received great service from the team in centre! Thank you for your positive feedback.
Best regards,
Eddie
Customer Care - Protyre
Pleasure to deal with.
Pleasure to deal with. Very friendly and efficient staff and helpful advice. Comfortable waiting area and kept fully up to date with progress.
1 décembre 2025
Réponse de Protyre Autocare - Stourbridge
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Highly recommended
Great communications from staff when car was dropped off and ready to collect. Friendly staff
20 novembre 2025
Great staff
Great staff, knew what they were talking about. Good deal on the tyres. Excellent service.
2 décembre 2025
I was concerned about brakes squealing…
I was concerned about brakes squealing so had a completely free brake check while I waited. Very professional service
26 novembre 2025
Very helpful and honest
Very helpful and honest. I was kept informed of the work over the day and even saved some money after they determined some of the work wasn’t required.
1 décembre 2025
Réponse de Protyre Autocare - Stourbridge
Hello,
We're happy to hear that you found our team in centre helpful and honest! Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Very informative,very efficient Great…
Very informative,very efficient Great job for a reasonable price
1 décembre 2025
Réponse de Protyre Autocare - Stourbridge
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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