Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCamp Hill, Wordsley, DY8 4AF Stourbridge, West Midlands, GB
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Lisez les avis des autres
Fantastic service from the team in Stourbridge, quickly providing the battery I needed at a good price, along with additional checks to make sure my vehicle was fully functional. Will definitely be us... Voir plus
L'entreprise a répondu
I was greeted by the friendly receptionist and had a delicious hot chocolate dwhile I waited a very short while for new wipers to be fitted to my car and the screen wash refilled. Very good efficient... Voir plus
L'entreprise a répondu
I liked that I could book an appointment, so less waiting time. Tyre changed promptly. Tracking checked and retracked. Fault with car pointed out by tracking engineer. Car is handling much better.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Stourbridge
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, Royaume-Uni
- 01384 261215
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
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Réponse de Protyre Autocare - Stourbridge
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Being welcomed by a smiling helpful…
Being welcomed by a smiling helpful person is so refreshing nowadays 🙂
Environment was clean & tidy ~ hot chocolate was good too 🙂
21 novembre 2025
When you have tyres fitted worst…
When you have tyres fitted worst nightmare waiting for ages, these mothers are pro tyre don't do that 5 star all day long , good company ,check them out proper black country .
26 novembre 2025
Fantastic service always
Fantastic service always. So glad it’s reopened after the fire. Will be back for usual servicing and mot
24 novembre 2025
I was able to get my tyres checked…
I was able to get my tyres checked quickly and efficiently. The staff were pleasant and helpful
24 novembre 2025
Réponse de Protyre Autocare - Stourbridge
Hello Jay,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Glad they're back open !
The staff here did a great job on my Toyota Aygo. Fitted me in straight away for wheel alignment and a puncture. I was expecting to have to book the car in but it was sorted within the hour.
14 novembre 2025
My Car
Walked in to a cosy reception area,was seen to straight away and was offers a drink. They looked at my tyres and gave a report. NO CHARGE. A great experience. It’s not very often you get this level of service.
19 novembre 2025
What a difference an uplift does!
Fast response. That said, flexible to accommodate my work & personal commitments. Reassuring in manner / approach. Thank you Donna & Jake
PS great refurb
19 novembre 2025
Nicely refurbished reception area
Nicely refurbished reception area, and efficient, friendly staff.
19 novembre 2025
Great to see you all back
Great to see you all back. Great service once again. Thank you all.
17 novembre 2025
Réponse de Protyre Autocare - Stourbridge
Hello Mr Stanier,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
12 novembre 2025
Good customer service
Staff are friendly and informative. My car was fixed quickly. Reasonable price.
12 novembre 2025
Excellent service
The four tyres were replaced quickly and professionally - excellent service!
12 novembre 2025
Always go to Protyre Stourbridge for…
Always go to Protyre Stourbridge for tyre fitting. Can be trusted to do a good job and I wont use anywhere else now
5 novembre 2025
Réponse de Protyre Autocare - Stourbridge
Hello Chris,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre experience
As soon as I walked in James was very polite and helpful sorted my problem straight away and staff who carried out the work were very professional wouldn't hesitate in using protyre again.
5 novembre 2025
Réponse de Protyre Autocare - Stourbridge
Hello Mr Williams,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Stourbridge
Hello Tracey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Donna and Jake.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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