The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... Voir plus
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Can’t give no stars. Well I try to be patient and give people/companies the benefit of the doubt. However Protyre are nothing but promise breakers , I would like to use some other words, but that’... Voir plus
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Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... Voir plus
Fair service. They started the maintenance at the booked time. Clear and fair communication from the staff, proper care about the car. I have many good experience with protyre.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Thetford
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 4, Telford Way, IP241HU, Thetford, Royaume-Uni
- 01842 763663
4,6
Excellent
1 k avis
Demande des avis aux clients
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good service
15 avril 2026
It’s always a pleasure to see you all
It’s always a pleasure to see you all, and a Happy and Helpful Garage Service,Work is always Satisfactory to our Knowledge and We appreciate your Happy Friendly Atmosphere.
13 avril 2026
Excellent customer service
Excellent customer service, very polite and helpful and fair prices
11 avril 2026
Avis spontané
Confidence in a trustworthy team
This team have been looking after the whole family's vehicles for years. We have always had great service and I trust them to give the right advice when one of the cars goes wrong. I am writing today because my experience was typical but at the same time I think needs acknowledging.
Subtle but unsettling suspension-sounding noise coming from under a car new to us. Rang the garage, asked to come in, not a problem. Within 15 mins of the call - test drive - agreed there was a problem - on the ramp, loose sound proofing valance; fixed for free. Incredibly cheerful technician. I sense they genuinely enjoy working there. Wouldn't go anywhere else. All good guys, lead from the top.
9 avril 2026
Avis spontané
A job well done …
Excellent service … efficiency and great communication and customer service. Thank you to all members of ProTyre staff.
6 avril 2026
Constant excellent service ensures my…
Constant excellent service ensures my long-term loyalty!
Thank you again….
My best wishes to Jason during this difficult time.
3 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Called to order a tyre and was on hold…
Called to order a tyre and was on hold for 10 minutes before gave up
2 avril 2026
Avis spontané
Réponse de Protyre Autocare - Thetford
Dear Chris Nicolaou,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service
Professional service done all staff were helpful and under pressure but still had great attitude.
Would definitely recommend
1 avril 2026
Fast friendly service.
30 mars 2026
Had an overall great visit
Staff was really helpful and will to help where they can. Price was great and will definitely be going back again. Highly recommended garage. Would recommend to anyone needing there car fixed
30 mars 2026
hard working team
worked well on my car and at short notice. After a while they could do no more but pointed me in another direction to try before we move on to more expensive fixs. All in all very happy with my experiance and 10/10 to the guys that tried to help. Thank you
25 mars 2026
Incredible service
Ordered a new tyre at a very good price.
Sam rang me to advise when the tyre would be in.
I attended and was absolutely astonished by the level of care Sam and Tim showed whilst changing my tyre. I have never had such great service. Not only myself but everyone waiting. Amazing surprise
20 mars 2026
Avis spontané
Good professional service
Good professional service. I do not give full marks because it gives you nothing to aim for.
16 mars 2026
Very quick and easy to book in and very…
Very quick and easy to book in and very good service.
11 mars 2026
Very efficient service and at a good…
Very efficient service and at a good price. Highly recommend.
11 mars 2026
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