Protyre Autocare - Trowbridge Avis 

1 585
TrustScore 4.5 sur 5

4,7

Yeoman Way, Bradley Road, BA14 0QR Trowbridge, Wiltshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Seen relatively quickly as called in without an appointment. The team explained the best solution which was to replace two tyres. They weren’t in stock but we were able to return later that day and... Voir plus

Noté 5 sur 5 étoiles

I would give ProTyre TROWBRIDGE 5 stars. The staff are excellent and customer service beyond reproach. I have used that depot for years, when it was Bathwick before. As a woman I can trust them to g... Voir plus

Noté 5 sur 5 étoiles

I had a fantastic experience, after making a mistake with my tire size spotted by the young fitter, Nick the manager and his team found me a set of tires which could be fitted the same day. The two... Voir plus

Noté 5 sur 5 étoiles

Fantastic service. I called them early in the afternoon as I thought my car had a slow puncture and they gave me an appointment for less than 2 hours later. After checking the tyre thoroughly, they co... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Yeoman Way, Bradley Road, BA14 0QR, Trowbridge, Wiltshire, Royaume-Uni

  • 01225 760335

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 585)

34 881 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service from helpful staff.

Went to Bathwick Tyres Trowbridge on Saturday as we had a puncture. The staff were incredibly friendly and helpful and were able to assist there and then while we waited. We ended up having two rear tyres replaced as both were pretty well worn. Can't fault the service from start to finish and would definitely recommend them.

28 janvier 2026
Noté 5 sur 5 étoiles

Good service overall.

The staff were friendly and welcoming, due to unexpected arrival of vehicles the tyre fitting and tracking took longer than expected. The work was completed professionally as expected from a well trained workforce. I always use Bathwick Tyres and will continue to return and recommend them.

28 janvier 2026
Logo de Protyre Autocare - Trowbridge

Réponse de Protyre Autocare - Trowbridge

Dear Colin Redman ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Trowbridge branch has not been a positive one for you due to the wait time  on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 2 sur 5 étoiles

Disappointing service

I bought the Silver level service (£200!) in November 2025. The front brake pads were 'visually' estimated to be 8mm. By January 2026 - the alert was going off in the car that the brake pads needing changing (at 2mm). This was a gross overestimation of the brake pad width. Tried ringing - but my calls are being screened.

7 novembre 2025
Avis spontané
Logo de Protyre Autocare - Trowbridge

Réponse de Protyre Autocare - Trowbridge

Dear Samantha Curle,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

I booked M.O.T.

I booked M.O.T. it failed but thay got it sorted that day I had a problem with the brakes I called them and thay sorted it out that day very good and friendly staff

23 janvier 2026
Noté 5 sur 5 étoiles

Great online deals

Called and asked for a quote, was told that there are better online deals, so ordered online and felt like it was a really good offer.

21 janvier 2026
Noté 4 sur 5 étoiles

Happy with my experience at Trowbridge branch.

The Manager & staff at the Trowbridge branch are helpful & friendly. I needed 4 tyres for my Citroen which they needed to order in but simply returned, as booked, the following day for fitting & balancing.
I waited in the warm client waiting room & was offered free tea or coffee.
I will return when I next need my tyres to be checked.

19 janvier 2026
Noté 5 sur 5 étoiles

Fast efficient products in stock,bright…

Fast efficient products in stock,bright cheerful friendly and kept up to date where in the process they were EG tyre alignment and all done good to go
4 brand new tyres no fuss or bother

7 janvier 2026
Logo de Protyre Autocare - Trowbridge

Réponse de Protyre Autocare - Trowbridge

Hello Jenny,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Trowbridge

Réponse de Protyre Autocare - Trowbridge

Dear lee meddick,

We appreciate you taking the time to share your positive experience you had with our team at our Trowbridge branch.

We are happy to hear that you found our team helpful and our prices good.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

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