Have been using this company for a few years and have always received excellent customer service. I believe them to be entirely trust worthy and honest.
L'entreprise a répondu
Établissement
Changer d'établissementMarch End Road, Wednesfield, WV11 3QZ Wednesfield, West Midlands, GB
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Lisez les avis des autres
Pleasant and welcoming reception. Appointment made for a new tyre to be fitted. I was given the relevant information about what was available and what was relevant to the mileage I do. Efficient qui... Voir plus
L'entreprise a répondu
I find the staff always helpful honest and polite no hard sell, my recent MOT had warning for tyres no scare tactics just honest advice month later changed my tyre with a fair price no problem Will... Voir plus
L'entreprise a répondu
went to have a/c unit re-gased but had a few issues after sorting a possible problem, had new pump fitted. after second visit finding out that wasn't the fault, they gave me a refund in full. manageme... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Wednesfield
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
March End Road, Wednesfield, WV11 3QZ, Wednesfield, West Midlands, Royaume-Uni
- 01902 863614
4,5
Excellent
1 k avis
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Took car for sliver service Two and…
Took car for sliver service Two and Half hours later phoned saying can't service car today NOT GOOD ENOUGH
11 novembre 2025
Avis spontané
Réponse de Protyre Autocare - Wednesfield
Dear Rose Read,
Thank you for taking the time to raise your concerns.
We can see from our records that your original email in regards to this matter has already been escalated with the Area Manager who will look into this and will make contact with you as soon as they can to discuss this further.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly and efficient staff
10 novembre 2025
Friendly staff quick service
27 octobre 2025
Réponse de Protyre Autocare - Wednesfield
Hello Mrs Burgess,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Speedy efficient battery replacement.
From carrying out the initial battery test to sourcing a replacement and fitting it the following day (it could have been within a couple of hours but had a prior engagement) - speedy, professional and friendly service - they obviously knew what they were doing. Would thoroughly recommend them.
22 octobre 2025
Réponse de Protyre Autocare - Wednesfield
Dear Brian,
We're happy to hear that you received speedy, professional, and friendly service at our Wednesfield branch.
It's great to know that you were satisfied with our battery replacement service and would recommend us.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent prompt service.
22 octobre 2025
Kind and helpful staff
The staff were extremely kind and helpful. They sorted my problem even though my car wasn't actually booked in. Have been there before and would certainly use them in the future.
8 octobre 2025
Great service once again.
Been taking my cars to these guys for years. Non pushy friendly service given every time by competent knowledgeable staff. They also give best price so it’s win win.
10 octobre 2025
Genuine and trusting
Went here to have 2 new front tyres fitted from Black Circles. Real nice genuine people, friendly receptionist, warm waiting area. Advised me to check the wheel alignment, I had this done, and because I have had previous work done to it, it was out completely. Gave me a report from my car to see the alignment readings. Accepted to have all 4 done, the guy said he couldn't do the back as one was seized, I already knew this as I had been told previously. Proves that these guys are honest and reliable.
A real positive experience here! Thank you all 😊
27 septembre 2025
Avis spontané
Réponse de Protyre Autocare - Wednesfield
Hello Charlotte,
We're happy you had a positive experience with your new tyres and alignment check. We appreciate your feedback regarding our team in centres honesty and helpfulness. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Annual service scare tactics
I only visited for a annual service because it was local. After MOT at a different garage, 2 of my tyres were given an advisory. Protyre tried to scare me into 4 new tyres, one being so bad they could not test drive it after the service. This worried me so I visited a local tyre fitter and they said all 4 were legal but 2 were close so I changed the 2. They even tried to upsell the service. Protyre need to stop scaremongering and upselling. They don't seem to have learnt by being caught out the last time. I shall not be visiting again and would advise anyone to take care and watch out for runaway charges.
29 septembre 2025
Réponse de Protyre Autocare - Wednesfield
Dear Customer,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Very helpful staff top quality work and…
Very helpful staff top quality work and got me in nearly straight away.wood recommend to anybody.
26 septembre 2025
Had to wait 45 minutes before they…
Had to wait 45 minutes before they started fitting the tyre despite an appointment booked and for 15 minutes there was no other cars on the ramp.. disappointed that my time was not valued while I can see that 3 employees were just standing there chatting . Otherwise fair prices and friendly reception.
26 septembre 2025
Réponse de Protyre Autocare - Wednesfield
Dear Khaldoun Bitar,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Wednesfield branch has not been a positive one for you on this occasion due to the wait time.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very good and honest garage
Popped in for an MOT.
I was seen at the time I booked in for.
Staffs there are great and highly knowledgeable.
Will visit again.
26 septembre 2025
Réponse de Protyre Autocare - Wednesfield
Hello Cally,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff going going all out to help the…
Staff going going all out to help the customer plus they were very friendly.
22 septembre 2025
Réponse de Protyre Autocare - Wednesfield
Dear Mr Wiggan
We appreciate you taking the time to leave us such positive feedback.
We're so glad to hear that our team was friendly and went the extra mile for you at our Wednesfield branch
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Friendly helpful staff l, use them regularly so happy to recommend.
Friendly helpful staff. Use them regularly
22 septembre 2025
Réponse de Protyre Autocare - Wednesfield
Hello Nick,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service provided as usual
Excellent service provided as usual, many thanks 👍
19 septembre 2025
Réponse de Protyre Autocare - Wednesfield
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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