Protyre Autocare - Wednesfield Avis 

1 056
TrustScore 4.5 sur 5

4,5

March End Road, Wednesfield, WV11 3QZ Wednesfield, West Midlands, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Have been using this company for a few years and have always received excellent customer service. I believe them to be entirely trust worthy and honest.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pleasant and welcoming reception. Appointment made for a new tyre to be fitted. I was given the relevant information about what was available and what was relevant to the mileage I do. Efficient qui... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I find the staff always helpful honest and polite no hard sell, my recent MOT had warning for tyres no scare tactics just honest advice month later changed my tyre with a fair price no problem Will... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

went to have a/c unit re-gased but had a few issues after sorting a possible problem, had new pump fitted. after second visit finding out that wasn't the fault, they gave me a refund in full. manageme... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • March End Road, Wednesfield, WV11 3QZ, Wednesfield, West Midlands, Royaume-Uni

  • 01902 863614

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,5

Tous les avis

(1 056)

33 058 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Wednesfield

Réponse de Protyre Autocare - Wednesfield

Dear Mr Webb
We're happy to hear that you found our team member at our Wednesfield branch are pleasant and open. Thank you for your positive feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Noté 5 sur 5 étoiles

Great place for car servicing and Mots

Car was MOT'd and serviced, very happy with price and service from Protyre.

4 août 2025
Logo de Protyre Autocare - Wednesfield

Réponse de Protyre Autocare - Wednesfield

Hello Paul,

We appreciate you taking the time to leave us this fantastic review. We're happy that you were pleased with our service and pricing for your MOT and service!

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Wednesfield Branch experience.

Can’t fault the guys at the Wednesfield branch, not only are the staff friendly and helpful they are also genuine and honest too, all work carried out is to a high standard and goes above and beyond what you’d expect plus they are competitively priced too. If you need any tyres, services or anything else that they offer, don’t hesitate, book, you’ll not regret it!

23 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

went to have a/c unit re-gased but had…

went to have a/c unit re-gased but had a few issues after sorting a possible problem, had new pump fitted. after second visit finding out that wasn't the fault, they gave me a refund in full. management team were terrific especially jake. you cant fault the customer service. i would highly recommend

23 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Double booking and poor customer care

I made an online booking and paid for an air-conditioning re-gas.
I turned up for the appointment only to be told they could not accommodate me as booked, and that they had tried to call me. I discovered later a single missed call days before, no voicemail and no further calls made to me, no emails etc. to inform me what had happened.
Whilst I was able to re-book and the work was completed, the standards of customer service here were totally inadequate and wasted my precious time.
Do better with respect to the attention of detail required to provide high levels of customer service.

4 juillet 2025
Avis spontané
Logo de Protyre Autocare - Wednesfield

Réponse de Protyre Autocare - Wednesfield

Dear Customer,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great Service

Tried to order tyres but not in stock. Called branch was advised better alternative. Rebooked online for appointment. Got there a bit early. Was pleased how efficient the teammate and slot started early. I waited and was done in no time.

14 juillet 2025
Logo de Protyre Autocare - Wednesfield

Réponse de Protyre Autocare - Wednesfield

Hello Shaun,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Had MOT and bronze service today

Had MOT and bronze service today. All the staff were friendly and Jake kept me updated with the progress of the service. I sat and waited for the work to be completed and observed how efficient and polite they all were.

9 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Air con regas, great service

Great service, went in to get my air con regassed, i was a little early but they got me in straight away despite being short staffed, I was told a price and that's what i paid, will definitely use this garage again

30 juin 2025
Noté 5 sur 5 étoiles

Ordered online a new battery on the…

Ordered online a new battery on the 20th June to then be fitted on the 28th June at 9:30am. The battery wasnt there when I got there so had to wait until supplier sent a new one 12.15pm, Wasnt happy about this but have had a call from the store who couldn’t apologise enough and explained what had happened with the battery so have resolved the issue

2 juillet 2025
Logo de Protyre Autocare - Wednesfield

Réponse de Protyre Autocare - Wednesfield

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Excellent service from Shantelle and Kas

Excellent service from Shantelle (Manager)and Kaz tyre fitter, I was able to watch tyre repair from the waiting area and could observe a very professional puncture repair.
I am sure most garages would have just put a new tyre on at significantly more cost

2 juillet 2025

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