Protyre Autocare - Workington Avis 

1 112
TrustScore 4.5 sur 5

4,6

Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

JUST A GREAT TEAM FRIENDLY AND KNOW THIS WORK WELL PUTTING CUSTOMERS FIRST , PLUS DO A SPLENDID JOB ALL ROUND BEST WISHES TO ALL . EASY TO GET ON WITH AND MOST UNDERSTANING

L'entreprise a répondu

Noté 5 sur 5 étoiles

Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had all three tyres replaced at Workington Protyres and honestly couldn't fault them. From the moment I walked in, the manager and the rest of the team were really friendly and helpful. Every... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, Royaume-Uni

  • 01900 602240

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,6

Tous les avis

(1 112)

34 881 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The people on the reception desk are…

The people on the reception desk are always polite and helpful.
My car was booked in for the next day and the work was done that day with no delays.
However, I am always phoned before any work is done and prices are given so that I can make decisions.

9 février 2026
Noté 1 sur 5 étoiles

Disgusting attitude

My first experience with this garage and will definitely be my last,for this business to get any better,the manager should be removed,absolutely vile,her attitude is disgusting,and all because we questioned the bill, and then to turn it around on us was laughable,then refusing to let us pay the extortinate bill and calling the police,totally refused to take payment,saying it was in the hands of the police,we had to leave without paying,so now waiting on a visit from the police which i 100% welcome,hopefully it wasnt another lie when she said its all on cctv, as this will only be to our advantage,she should not be in a front counter position dealing with customers

9 février 2026
Avis spontané
Logo de Protyre Autocare - Workington

Réponse de Protyre Autocare - Workington

Dear Rob Sim

Thank you for bringing this to our attention following your visit to our Workington branch. We are very sorry to hear that you had this experience - this is far from the high standards we would expect of our centres and team members.

We would like the chance to investigate into this matter further for you. Therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then escalate this with higher management.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Reliable garage for general all round car maintenance.



Have been a customer for the last couple of years. I keep going back. Staff are always friendly, helpful and professional. Prices are reasonable for today's expectations.

In my experience with them, they've been honest and straightforward.

They'll explain what needs replaced, and (more importantly nowadays) what doesn't need replaced; at least not just for the sake of it. Which is nice 👍🏻

2 février 2026
Noté 5 sur 5 étoiles

My daughter had a flat tyre at 5 pm and…

My daughter had a flat tyre at 5 pm and needed to drive 30 miles home. Even though they were very busy, when I told them that we needed to get home they were able to fix my tyre that evening. thanks very much, great customer service.

2 février 2026
Noté 5 sur 5 étoiles

5 stars all round from work to…

5 stars all round from work to communication start to finish I like how you can do a payment plan and a massive shout out to Jess and Lucy they always go above and beyond to get the best possible outcome thanks guys! ❤️

27 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Recommeded

I have used Protyre regularly and always found them to be helpful, Their pricing is reasonable, work is good as is aftercare. The even most recently managed to move my service and MoT forward a week due to a family matter. Highly recommended and no excessive sales pitch.

13 janvier 2026
Noté 5 sur 5 étoiles

Very happy with the service I received…

Very happy with the service I received from Protyre.
Phoned up for an MOT and was booked in the next day.
I needed some new windscreen wipers which they sourced and installed within an hour or so.
So I would highly recommend them and will definitely be using them again.

7 janvier 2026
Noté 5 sur 5 étoiles

Saviours…

Came to protyres after 2 well known garages could not fit me in for tyre change on route North. Despite being fully booked they changed my tyre straight away and professional. Will recommend and use again

7 janvier 2026
Noté 5 sur 5 étoiles

Excellent service

Excellent service, reasonable priced, do all they can to help sort any problems

2 janvier 2026
Logo de Protyre Autocare - Workington

Réponse de Protyre Autocare - Workington

Hello Mrs Simpson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Service for newly bought car

I was able to get a good appointment and issues were identified quickly and efficiently, good communication throughout

2 janvier 2026
Logo de Protyre Autocare - Workington

Réponse de Protyre Autocare - Workington

Hello Karl​,

We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

AVOID AT ALL COSTS

Only called in for my tracking to be done as it was slightly out, when I got it back it was even worse.
When I went back and spoke with the very rude women on reception, I was told I'd have to wait 2hrs as they had other things to do and refused a refund until they had looked at it again.

Out of anger I took the car to Ats who were brilliant, not 1 of my wheels were in line the tracking was out by 16mm which they said was terrible.
They have also chipped the paint off my track rod ends when adjusting them as they used mole grips rather than a spanner.

If I could give them 0 stars I would.

22 décembre 2025
Logo de Protyre Autocare - Workington

Réponse de Protyre Autocare - Workington

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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