Pukka Avis 

264
TrustScore 2 sur 5

2,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I purchased an All Steak slice from my local supermarket, took it home and heated it in the oven, it smelt amazing, but when I cut it open.....A brownish thick glutinous mess oozed out, I remember wh... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Bought a chicken and mushroom family pie at our local Tesco, pastry was ok but next to no filling only found four small pieces of meat, I've tried tesco's own brand which was nice but won't be buying... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently tried the Pukka All Steak Pie and was thoroughly impressed. The tender pieces of steak in rich gravy were flavorful and comforting. The puff pastry cooked to a perfect golden crispness. Fol... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We normally purchase a Asda Chicken pie which is different I accept but similar size.We thought we would purchase a Pukka Chicken and Mushroom Pukka pie.Firstly I accept the cooking instructions are a... Voir plus

L'entreprise a répondu


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2,2

Bas

TrustScore 2 sur 5

264 avis

5 étoiles
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A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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2,2

Tous les avis

(264)

60 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Where the meat?

Where’s the meat? I bought a steak and kidney pie and was really disappointed. The pastry is good but the filling is something else! Nothing but a gloopy mess of ‘gravy’ and I couldn’t find a piece of meat. I won’t buy again

18 juin 2025
Avis spontané
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Réponse de Pukka

Hi, I am sorry for what happened with your recent purchase of our Steak & Kidney pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you.

Noté 1 sur 5 étoiles

Runaway Chicken & Mushroom Pie.

What l purchased in effect was a " GLOOPY DOME PIE" with sauce. Flecks of chicken,with no mushrooms in site. (SHAMEFUL!!). We pay for puffed air now.
THIS COMPANY NEEDS REPORTING.

15 juin 2025
Avis spontané
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Réponse de Pukka

Hi, We are very sorry to hear about your recent experience with our Chicken & Mushroom pie. I understand that you have now been in contact with our Customer Care Team who have dealt with this. Thank you.

Noté 5 sur 5 étoiles

It was exactly what I needed

It was exactly what I needed: easy, tasty, and filling. The filling is rich and meaty, and it really hit the spot.

29 mai 2025
Avis spontané
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Réponse de Pukka

Hello Darmie, It’s lovely to hear such positive feedback. We hope you keep enjoying our pies, slices or sausage rolls. Thanks Vickie :-)

Noté 1 sur 5 étoiles

A Bit Secretive

Lovely pies with some really interesting fillings. I found a piece of blue thread embedded in one pie crust and they said they'd look at it and report back.

Here we are, some weeks later, and they've decided to tell me nothing.

Why are all your replies invariably "I can look into this"? You offered to look into this several weeks ago and then went dark.

28 mai 2025
Avis spontané
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Réponse de Pukka

Hi Steven, We are very sorry to hear about your recent experience. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Noté 5 sur 5 étoiles

Great pies

I've not had a single Pukka pie that I've disliked. They all seem to have just enough filling to not need gravy, and all cook to perfection with the signature golden crust, no matter the size. The price and performance is always spot on.

26 mai 2025
Avis spontané
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Réponse de Pukka

Hi Chloe, What a fantastic review! It makes us so happy to hear people stories of people enjoying Pukka pies. Thanks

Noté 5 sur 5 étoiles

I really enjoy Pukka Pies

I really enjoy Pukka Pies, the pastry tastes fresh and the meat is always tender. These pies are the perfect addition to a dinner with vegetables and mash potatoes.

22 mai 2025
Avis spontané
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Réponse de Pukka

Hello, It’s lovely to hear such positive feedback. We hope you keep enjoying our pies. Thanks

Noté 5 sur 5 étoiles

Pukka Pies are a delightful treat for…

Pukka Pies are a delightful treat for anyone who enjoys hearty and flavorful pastry. Known for their golden, flaky crusts, these pies come in various delicious fillings, from classic meat to vegetarian options. The balance of flavor and texture is impressive, with generous portions of well-seasoned filling that satisfy cravings. They're perfect for a quick meal, a snack on the go, or served with sides for a more substantial dinner. Overall, Pukka Pies offer comfort food at its best—convenient, tasty, and always a crowd-pleaser!

20 mai 2025
Avis spontané
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Réponse de Pukka

Hi James, Thanks for your lovely feedback! We're delighted to hear that you’re happy with your Pukka pies, and that you’ve taken the time to let us know. Thanks James

Noté 5 sur 5 étoiles

Great customer service

Customer service are concerned about my complaint. I complained online about a unusual drop in quality in a steak & kidney pie, and they are going to great lengths to investigate. well done.

1 mai 2025
Avis spontané
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Réponse de Pukka

Hi Ross, I am sorry for what happened with your recent purchase. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you.

Noté 5 sur 5 étoiles

Always enjoy pukka pies

Always enjoy pukka pies

19 mai 2025
Avis spontané
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Réponse de Pukka

Hi Mel, Great to hear you enjoyed our full-on flavour! Thanks for taking the time to let us know, we really appreciate it. Thanks

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ Delicious and Satisfying!

I recently tried the Pukka All Steak Pie and was thoroughly impressed. The tender pieces of steak in rich gravy were flavorful and comforting. The puff pastry cooked to a perfect golden crispness. Following the recommended cooking time ensured the pastry was nicely crispy without being overdone. A hearty and tasty meal that’s easy to prepare highly recommended!

17 mai 2025
Avis spontané
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Réponse de Pukka

Hi Terry, What a fantastic review! It makes us so happy to hear people stories of people enjoying Pukka Pies. Thanks

Noté 5 sur 5 étoiles

The Smoky Cheddar Flavour & Onion Pie…

The Smoky Cheddar Flavour & Onion Pie garnered praise for its flaky pastry and flavorful filling, with one reviewer stating, "Been searching for this pie for a while now and it did not disappoint. The flakey pastry was amazing... the cheesy flavour was lovely too

17 mai 2025
Avis spontané
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Réponse de Pukka

Hi Nihanth, Thanks for your lovely feedback! We're delighted to hear that you’re happy with your Pukka Pie and that you’ve taken the time to let us know. Thanks Nihanth

Noté 5 sur 5 étoiles

Good pies

Had a few of the pukka pies and particularly like the mince and onion and all steak pies. They’ve got good amounts of filling and gravy with nice flaky crusts

7 mai 2025
Avis spontané
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Réponse de Pukka

Hello Paul, It’s lovely to hear such positive feedback. We hope you keep enjoying our pies. Thanks

Noté 1 sur 5 étoiles

No Meat just Gravy

No Meat just Gravy. Lumps of pure fat and lumps of inedible sinew and gristle. YUK. There is no quality any more!
I bought a 2 pack of frozen Steak & Kidney Pies with my weekly TESCO Home Delivery early May 2025. Frozen 22nd March 2025 (use by 31st May 2026). Sadly, these two pies were very, very, poor quality and that is the second time now! A pie filled with gristle and chunks of fatty “yuk”. I am reluctant to purchase Pukka Pies in the future.
I think out of two pies, I got 2 x medium bits of steak meat, 2 x edible but very small tidbit chunks of kidney, 2 x large lumps of pure steak FAT and 4 or 5 lumps of honestly inedible steak gristle. Oh and a pile of gravy. That is dreadful quality.
Sorry PUKKA PIES but this is NOT acceptable at all. Shocked at how poor your products have become. Its cheerio from me and the wife that's for sure.

1 mai 2025
Avis spontané
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Réponse de Pukka

Hello Scott. Sorry about your recent purchase of our Steak & Kidney pies. Please email me at reception@pukkapies.co.uk so we can start an investigation.
Thanks.

Noté 5 sur 5 étoiles

Absolutely love pukka pies

Absolutely love pukka pies, effortless and tasty. The new chicken balti one is my favourite ever!!

13 mai 2025
Avis spontané
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Réponse de Pukka

Hi Charlotte, Thanks for your lovely feedback! We're delighted to hear that you’re happy with your Pukka Balti pies, and that you’ve taken the time to let us know. Thanks Charlotte

Noté 5 sur 5 étoiles

Delicious Pukka pies

Delicious Pukka pies, have just bought a bunch from the grocery store as my son is obsessed with having one every couple of days. He loves the ones with beef, I prefer the chicken ones.

12 mai 2025
Avis spontané
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Réponse de Pukka

Hello Kim, It’s lovely to hear such positive feedback. We hope you keep enjoying our products. Thanks

Noté 1 sur 5 étoiles

i found a 5mm by 5mm metal stud in the…

i found a 5mm by 5mm metal stud in the pie by nearly breaking my tooth on it extremely updet as all previous experience was excellent. would have complained privately but cannot find a place to do this without having the batch information. this looked like it was part of the machinery. i have pictures

10 mai 2025
Avis spontané
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Réponse de Pukka

Hi Janice, I am sorry for what happened with your recent purchase of our product. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you.

Noté 5 sur 5 étoiles

Have always loved Pukka Pies since I…

Have always loved Pukka Pies since I was young especially the traditional flavours like Steak and Kidney, chicken and meat and potato. Have tried a couple of newer flavours recently and these are also really nice pies. Definitely recommend to add to your weekly shop!

11 mai 2025
Avis spontané
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Réponse de Pukka

Hi Danielle, What a fantastic review! It makes us so happy to hear people stories of people enjoying Pukka pies. Thanks

Noté 5 sur 5 étoiles

I have no beef with these pies...

I still wish Pukka would get back to the more original flavours – the chicken and stuffing, chicken and chorizo – but the last time I had their family beef (allegedly a 'new' offering) it was fine. The pastry was great, and there were no complaints with the quality or quantity of filling. They certainly aren't just the dodgy chip shop purchase any more – this brand is great for the family.

10 mai 2025
Avis spontané
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Réponse de Pukka


Hi John, Great to hear you enjoyed our full-on flavour! Thanks for taking the time to let us know, we really appreciate it. Thanks

Noté 5 sur 5 étoiles

Best pie I've ever had

I've been a fan of pukka pies for months, and they never disappoint! Their chicken & mushroom pie is my personal favorite, it's creamy, flavorful filling encased in perfectly flaky pastry.

Their vegan range, particularly the vegan chicken & mushroom pie, is also impressive. The taste and texture are so close to the traditional version that even my non-vegan friends enjoy it.

Highly recommend to anyone seeking delicious pies and ultimate comfort food, especially on chilly evenings.

9 mai 2025
Avis spontané
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Réponse de Pukka

Hi Mayra, Thanks for your lovely feedback! We're delighted to hear that you’re happy with your Pukka pies and that you’ve taken the time to let us know. Thanks Mayra

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