Punch Technology Avis 

Very simple process and the PC arrived quickly, I've had no issues so can't comment on customer services.

Product was easy to customise, updates received throughout the production process and the end product does exactly what I need it to. I would highly recommend.

Great customer service, when the graphics card I requested wasn't available they immediately came up with an alternative with the same specs for the same price. Also really easy to customise and pc arrived all ready to go.

Fantastic customer service and the guys dispatched my PC so it arrived when I was going to be in.

Prices are very competitive and my specific build is working very well and is handling my image processing with ease, so very pleased...cheers guys.

Contacted me when there was an issue. Explained options. Resolved speedily and fairly. Felt they were really trustworthy. Would recommend.
Only issue was the wrong cable was supplied to attach the PC to the monitor. To be fair, we didn't complain about that, just bought another one.

I contacted Punch following a discrepancy with my order. The problem was dealt with immediately and the turnaround was quick & efficiently dealt with.
I found the whole process and the people at Punch extremely professional and friendly.
I have used Punch in the past and that was also a very good experience. Highly recommended.

WR

Extremely helpful, answered the phone quickly, spoke my technical language immediately, had the part ready for collection ASAP. Will think of them again

They allow you to buy a custom PC with no OS at the best price since Dell abandoned the Optiplex 3000.

Having used Punch technology previously and knowing their products work really well I needed to upgrade my computer so who better to purchase a new one from and the answer was it had to be Punch Technology. I spoke to a friend of mine who is much better with computers than I am and he agreed that the model I had decided to go with would be perfect for my needs (mainly photography)

Made a great gaming computer for a competitive price. Plays all the latest games even now (crimson desert) at ultra graphics with ease. The couple times over the last 1.5yrs I’ve needed tech support, including last week (due to a major windows error) they have been very quick and helpful in their responses. Only issue with the computer was it didn’t have inbuilt WiFi - but they helped me find a good external solution. I’m not sure if this is standard or not in PCs nowadays but definitely one thing I would change with my next PC purchase as Ethernet never really an option in any house I’ve lived. But I now get a decent approx 300mbps which seems to run competitive online shooters with no trouble and extremely rare lag of any kind.

Took a couple of days longer to make ready my new tower desktop PC, but all good.
Easy to set up, and worked fine out of the box.
I called today for some advice, and they were very helpful.

Recently received my new PC from Punch and I'm very pleased. Discovered them online and so glad I did. I wanted a PC without the operating system as I was cloning my old PC onto the new one. Their website is very user friendly, enabling you to build a PC to your requirements. The different options are explained in detail, as well as clear pricing as you go. Ended up with a great spec PC, with everything I need and nothing I don't, at a price that is really good value for money. I wouldn't hesitate to recommend Punch and will definitely be using them again.

These guys are absolutely amazing. I recently ordered my new PC from them.... after 6 years of running my old PC (also from them!), and I can't sing enough praise. They've helped me through the whole process, helping me choose the right build and then helped me get some old components into the new one. Their customer service is probably one the best i've ever come across and they're just lovely people in general. Thank you guys. You've been amazing.

My son unfortunately received his new PC with a faulty SSD drive. For a couple of weeks we went back and forth with try this and try that, but nothing seemed to work, so we were understandably disappointed. So, I made a phone call and talked to a very nice gentleman called Jonathan, who within a couple of days had booked the PC in to a local repair shop (Guernsey) to diagnose and rectify the problem. My son is very pleased with the PC which is now working brilliantly.
Only 4stars as the PC wasn’t working correctly on arrival, but 4stars well earned by the very helpful Jonathan. Thank you Punch Tech.

Can only at this stage talk about the ordering & delivery process which was flawless. Responses quick to any queries that I had. As yet to fire it up but feel confident if there were problems they would be dealt with promptly.

Punch Technology were recommended to me by a family member years ago. So I purchased my PC dream machine from them the other year. Last week one of the case fan bearings failed, and the service from Punch was first class. All issues sorted, great communication, will buy another rig from again when the time comes. Cheers Oliver, and the rest of the Punch Technology gang.

I have just received excellent service from Punch and especially Jonathan. He was extremely thorough when investigating the issues my pc was having and took the time to understand what the particular issues were and gave excellent advice on how best to resolve these issues. I wouldn't hesitate in recommending Punch to anyone wishing to purchase a pc, have an existing one upgraded or having issues resolved.

Ordered on 3rd of jan, didn't get any update. Assumed my pc was being delayed due to seasonal time (Christmas/new years) which is understandable. 2 weeks later I get a call saying case is unavailable, have to either choose another case or full refund. They were kind enough to price match a similar case for the inconvenience. But i altered some of the fans so the build would look more uniform. This made my build slightly cheaper. Upgraded the memory & was still left with £6 difference which was refunded to me. I asked how long will it possibly take for it to arrive to me. Was informed that case will be delivered to them within 2 days and after that, build will be done promptly so my pc would be with me around a week...
Nearly a Week passed I didn't hear anything so I contacted customer support requesting update... they told me further delays due to waiting for some stock to arrive. Which is a joke... wasted nearly 3 weeks they haven't even started building my pc yet. Only response they could give is they'll prioritise my build as soon as the stock arrives(which they told me is due to arrive the next day on the 22nd jan) I expressed my disappointment for the huge delays, no proactive updates on the build and being left blindly waiting for my order. Their tracking system still says awaiting build its been just shy of 3 week now... they haven't replied to my email about my disappointment with everything that's happened.

I already waited soo long.. invested 3 weeks into this. Only reason I'm still sticking around is the fact how long I've already waited, otherwise I would've asked for full refund.

UPDATE:
They did get to me in the end (was ordered start of new year and so delays are to be expected) PC came packed nicely and secure. No issues with what was provided. Quality of work done was good. Happy with my build. Been using it regularly.

And they've also reached out to me given me partial discount for the delay and bad experience. Which is a nice gesture. And I'm happy with my purchase.

I'm very happy with my gaming pc now and here's my experience for anyone who wants to buy one from punch tech. i ordered it during black Friday with standard delivery which took about 14 days to arrive to me (id recommend paying for express as it would've been much quicker) and when it came i first removed the glass panel which is very easy and took out the insta pack which is like inside the pc to protect it, i also used chat gpt to make sure if all cables were plugged in and stuff. ALSO as a heads up you will recive a second package with your mother board box and inside it there will be your power cable (i was looking for this and i got scared bc i thought they didn't send me one) and other accessories like thermal paste and cables and then plug it all in and start installing, my pc hasn't had any issues and works great!.

I purchased from the Fierce PC website but the order was fulfilled by Punch technology.

Everything arrived OK and as promised. However I experience issues (random crashes). I filled in the web form twice (no response) and emailed twice.

I finally got a response asking for more information to be provided. I email this back.... and no response.

As long as everything works out, you will be fine.....otherwise you are well and truly on your own....