Thanks so much for accommodating us. Rob special thanks to you for your help. Perfect spot with great accommodation. Staff really helpful. Would love to stay again .
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Thanks so much for accommodating us. Rob special thanks to you for your help. Perfect spot with great accommodation. Staff really helpful. Would love to stay again .
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We stayed at Loch Ness Highland Resort with our campervan and really enjoyed our stay. The site is huge, with plenty of space, and the showers and toilets we used were lovely and clean. It’s a... Voir plus
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What can I say.... Absolutely stunning, we found you by chance after booking a Jacobite cruise trip for my children, but we will not forget you, on day one we decided we have to come back for long... Voir plus
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Filthy showers, staff look sooooo miserable.after looking at the other reviews it would seem this place is going downhill fast. Looking at the pure leisure main page there reviews are terrible, people... Voir plus
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Both my wife and I (in our 50s) were considering purchasing a static caravan and reviewing our options for 2026 and on the recommendation of some friends we visited Fellend (Pure Leisure) first (and last). What can I say, we fell (no pun intended) in love with Fellend, it wasn't too big, yet had all the amenities we wanted (bar, restaurant, amusements, indoor play area, gym and swimming pool) also you have the nature reserve over the road (2.5 kilometre walk around) the whole site has a community feel to it, the staff are amazing and tentative (nothing is too much trouble) Sophie and Zoe in sales were amazing, no hard sell just catered to our personnel preferences. Found the perfect caravan which was then placed in the perfect tranquil location. I am not easily pleased but I can say this is most by far the easiest decision we have ever made. We cannot wait to get to the site every week and it is a burden going home. We cannot praise the staff, location and the overall site conditions and amenities enough.

Réponse de Pure Leisure
Bridlington Links is a beautiful lodge park set in perfect surroundings.
Ideal for all ages with nearby attractions, Bondville, Sewerby Hall and Zoo within easy walking distance.
The golf course boasts eighteen holes of the most stunning scenery, and the driving range run by pro Alex , provides the perfect opportunity for everyone to learn and enjoy golf.
Only a short distance from your lodge door, delivers the best of both woodland and sea views, with deer frequent visitors to the park.
The clubhouse and restaurant offer friendly service and freshly cooked meals served with the most spectacular backdrop overlooking the golf course and sea.
We are looking forward to making many happy memories in our stunning new lodge.

Réponse de Pure Leisure
I had a great stay at South Lakeland Leisure Village with pure leisure. 5 nights in a gold lodge, staff were all friendly, loads to do in the local area and really lovely restaurant on site!

Réponse de Pure Leisure
Four weeks, numorous emails and phone calls to get our £100 security deposit back. Was told it had been paid twice before they finally manged to send the payment on the third attempt!! Awful customer service.

Réponse de Pure Leisure
If you want to book to stay in a lodge for a week be prepared to have to continually chase to get your £100 deposit refunded. We must have chased them 6 times for the security deposit to be returned and took pretty much a month. An absolute joke and I wont be staying with them again!

Réponse de Pure Leisure
Absolutely beautiful place
My only issue was I left a jacket,the staff where very helpful,so i thought. They would send it back to me recorded delivery and take the money out of my deposit.this was 28th July. No jacket received. The said receptionist has apparently left and no receipt was collected by her, the manager basically told me,not there responsibly. After 12 times calling,no one rang me back. Absolutely disgusting,we have spent thousands of pounds at this resort, and they can't even be bothered to sort out,the smallest thing
Due to family emergency had to cancel the visit and reached out the team for a refund 2 weeks before arrival. Apparently its a 60! days no refund policy. Its a shame for places like this
Sadly the customer experience with Pure Leisure had been a further disappointment. We reached out to customer service over 2 weeks ago and we have yet to receive an acknowledgement or response. Sadly this has compounded our thoughts of the value for money, values and commitment to customer experience from Pure Leisure.
I'd certainly recommend exploring alternatives to Pure Leisure if you are looking for park ownership.

Réponse de Pure Leisure
Disappointing experience
We decided to have a relaxing few days at fell end.
Sadly the experience was disappointing and stressful.
We didn't realise that pure leisure do take group bookings which made the experience far from a relaxing experience.
The park facilities were dirty and far from expectations.
We had previously stayed at the park some years ago. But sadly the park standards are very poor now.
We don't have any plans to repeat the experience after deciding to end our visit early.

Réponse de Pure Leisure
Cockerham sands is a lovely quiet very peaceful holiday park. The caravan was spotless. The staff were lovely and a credit to the park. The Sunday dinner was one of the best I’ve had and the plate was overflowing. There’s nothing around the park but within a hours drive there’s Blackpool, Morecambe and fleetwood. We would definately go again. We could take our dog in the pub as well, most places won’t let you do that. We really can’t fault it. The pool looked very nice but we didn’t go in. We had a very lovely peaceful holiday

Réponse de Pure Leisure
Lovely spacious and clean caravans. The dog friendly one was excellent. Nice walks along the coast. Welcoming reception and bar staff. Well kept site and pool.

Réponse de Pure Leisure
We were looking in particular for peace and quiet ...WE GOT IT ...though it looked as if the site was well catered for children ,if you go during term time like we do it's lovely The warden is so very helpful and friendly we had a slight problem and it was fixed quicker than immediately! The staff all around the site are friendly and welcoming ..so much so we have taken advantage of our new retirement and visited 3 times during this year 2024 and have no qualms about going more during 2025 .Caravans cater for everything they are warm clean and comfortable, even have free WiFi...all on all it's brilliant Thankyou

Réponse de Pure Leisure
Great caravans, good value for money, lovely scenery, small onsite shop, amenities. Great place to relax and enjoy walks. Close to Garstang and Lancaster. Good for families.

Réponse de Pure Leisure
We have stayed at your caravan park a few times now for my youngest sons birthdays and have always loved our experience there unfortunately this time the weather was not on our side. However food was amazing and staff friendly as always. Caravan itself was extremely comfortable like a home from home. Thank you.

Réponse de Pure Leisure
we had a few small niggles on arrival but the staff sorted them out with a friendly efficient manner a special thankyou to chris the van was very clean and fully equipped the club serves good food and drink with friendly staff the site is in a lovely location and clean and tidy will be back

Réponse de Pure Leisure
We had a fantastic time at cockerham sands caravan site, the whole place is so clean snd tidy, the staff are incredible, the pub was really nice and the food was delicious. We've stayed many times at cockerham as we enjoy it so much.

Réponse de Pure Leisure
We had a great week at Cockerham Sands, was an absolute bargain considering was the 1st week of the summer holidays so have to admit wasn't expecting much, just booked as a base! We booked a platinum 3 bedroom caravan which was spotless very spacious and modern and had everything we needed. The park itself and the pool area were absolutely spotless and the outdoor pool was brilliant for the kids and was plenty warm enough for adults too! Majority of the park are owned caravans but every one was very friendly and we felt very welcome, food in the bar was OK for the price and drinks etc well priced, the park is in the middle of nowhere as previous reviews suggested so you would definitely need a car to stay here, Lancaster and Morecambe 20/30 mins away with plenty to do, wifi throughout with seperate wifi per caravan, definitely
needed as had no mobile reception all week, would definitely return!

Réponse de Pure Leisure
Really nice caravan holiday nice little area for kids to play. Pool looked nice but was too cold at time. Near to Blackpool for nice day out.

Réponse de Pure Leisure
Have a seasonal tourer at Fell End, it's our first season and my family and I really enjoy where we are. The bar and cafe are good value for money and the swimming pool is a great addition. The location is perfect. Fell End nature reserve is just behind us & belongs to the park- it could be a million miles from anywhere its so relaxing and secluded. Your within a good dog walking distance of Arnside, Silverdale and the coast. We love our little oasis of calm, can't understand some of the poor reviews.

Réponse de Pure Leisure
The park is in n
ice setting.
The facilities leave much to be desired. The pure liesure group seems uninterested in cutomers family holiday... pure liesure managers have terrible attitude and another money grabbing cartel best avoided
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