Quatropi Furniture Avis 

5 192
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Purchased Zara modular outdoor corner sofa. Team were helpful to answer my questions before ordering. Delivery time was set and driver arrived as expected. Carried furniture to where it was needed.... Voir plus

Noté 5 sur 5 étoiles

Sadly, although the patio table that we ordered was well made and looked beautiful, it marked when we spilt juice on it. Quatropi customer service was second to none, and they collected the table... Voir plus

Noté 5 sur 5 étoiles

Was a bit worried buying online from a company I hadn’t heard of before. Communication was great, a number of emails agreeing to deliver to a specific safe space as we were away. Delivery went as agre... Voir plus

Noté 5 sur 5 étoiles

Aside from the perfect sofa, great communication regarding delivery, kept up to date and delivered exactly as planned! We were super lucky to find an in stock sofa, and I absolutely love it. So comfy,... Voir plus

À propos de l'entreprise

  1. Magasin d'ameublement d'extérieur
  2. Magasin d'équipement et de meubles pour bars et restaurants
  3. Accessoires de meubles
  4. Fournisseur d'accessoires de meubles
  5. Magasin de mobilier de jardin
  6. Magasin de canapés

Écrit par l'entreprise

A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(5 192)

210 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

UK Fire Resistance on Quatropi Outdoor…

UK Fire Resistance on Quatropi Outdoor Furniture. BUYER BEWARE - We bought Outdoor furniture for our balcony - Loved the furniture - however the cushions need to be stored indoors. This means they need to be Fire Resistant Materials. Sadly Quatropi have confirmed they are not. That is very sad - as this is for small cushions on quality furniture that is lovely - and expensive. We will have to buy some Fire Resistant cushions elsewhere with the Fire Resistant labels included. The Insurance Risk is too great

31 août 2026
Avis spontané
Logo de Quatropi Furniture

Réponse de Quatropi Furniture

Hi Phil,

Thank you for taking the time to leave your feedback. We are sorry to see that you have been disappointed with your purchase.

In regard to the cushions, UK fire-retardancy requirements for furniture intended for indoor domestic use do not apply in the same way to outdoor garden furniture, as our outdoor products are specifically designed and sold for outdoor use.

We would also recommend storing the cushions in a clean, dry and sheltered area when they are not in use, particularly during the winter months, to help protect them from the elements and prolong their lifespan.

If there is anything further we can assist you with, please do not hesitate to contact us at service@quatropi.com and we will be happy to help.

Kind regards,
Quatropi

Noté 5 sur 5 étoiles

Return customer

First bought the Freddy furniture from Quatropi in 2023. Excellent service and the furniture is amazing quality

Bought additional furniture in July 2026 to match. Amazing customer service from Jack who managed to source me sofa cushions to match my original purchases.

Really impressed with the service and after 3 years my original purchases still look as good as new

27 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Ordering was simple

Ordering was simple, I had a few questions prior to placing my order which were answered swiftly and placing my order online was easy. I was impressed with the delivery schedule and my Freddy furniture set arrived well packaged and I have to say I am so pleased with it - it’s hard to find a set that looks good in aluminium, the colour and the quality is fab and the cushions are firm but comfortable - this one ticked all my boxes!
I had an item to return which was exchanged for an alternative piece, very easy process. I found their customer service fantastic - something that is hard to find these days - I would definitely recommend based on my experience.

13 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. We bought garden furniture online and found our original selection was not to our liking. There was no issue in collecting and refunding, and no pressure to select an alternative from their range - although we eventually did after visiting their showroom.

7 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommend

From start to finish, good communication with ordering, information on delivery with constant clear updates. Very good quality, easy to assemble table. Would definitely buy frim this source again.

30 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

All round grat company

Excellent communication. Ordered and delivered within 10 days. Delivery team were very friendly and professional..what more could you want!

9 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, especially after the original covers didn't match, but after a couple of conversations was rectified. So everything is OK

16 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience

Ordered a dining table and 6 chairs from Quatropi in the sale. I have to say I am very impressed with the quality of the product and the service. Would definitely buy from here again.

18 août 2026
Avis spontané
Noté 5 sur 5 étoiles

From ordering my table and chairs to…

From ordering my table and chairs to the delivery was brilliant I had a problem with the table and it was felt with straight away I would recommend this company and will definitely be buying from them again had delivery in July and new table arrived within about 1 week from reporting issue

14 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

I recently ordered some patio furniture…

I recently ordered some patio furniture and paid extra for it to be assembled and put on our balcony, as I have a bad back and unable to do this myself. This extra payment I made for this was a life saver and they both did a great job and the furniture is fantastic. It took two of them to manage it and i’m very happy with the service and the furniture I received as it’s great quality and I would highly recommend the service and products that I received.

I also ordered an indoor fully assembled coffee table and that order didn’t go as well sadly. It stated that the delivery was 5-10 days and they missed that promise and it was late. I was told a delivery man was not in my area, they shouldn't then advertise a promise of delivery if they don’t have people in the area. I did have to chase a lot to get it delivered and that was a pain to keep asking. Also I felt very sorry for the guy who delivered it as he was on his own and it was very heavy, this isn’t safe and I worried about his well being and back, why he was expected to deliver this on his own is very irresponsible. He was truly amazing, I helped as much as I could but it was limited due to back and a recent operation as he struggled on his own but I was worried he would injure himself! He was amazing he didn’t complain or make me feel bad and I have no idea how he managed but he did without moaning - what a star he was! I don’t think it’s fair to expect him to deliver furniture like this on his own but he said it was a regular issue that there was no-one to help him. I think that should be assessed to avoid injury.

The coffee table was excellent quality and the delivery was excellent, just would have been a lot safer with two for such a heavy item! I want to thank him for being so cheerful under the circumstances

13 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Really nice ranges of furniture

Really nice ranges of furniture, ordered a sofa, arrived promptly but was not the same colour as described or showing on the screen. That’s the problem not being able to see all items in a showroom.
However the return was dealt with easily (who knew you still can return large items) they collected the sofa (FOC) and refunded me.
They’re customer service is great and I’d have no problem with buying again

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely flawless

Absolutely flawless, great to find a company that goes the extra mile for their customers, just wanted to say a massive Thank You. I have never been so happy with a purchase. The quality, the product, the service, the helpfulness & the customer experience. Exceptional 👏👏👏👏👏

14 août 2026
Avis spontané

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