Quatropi Furniture Avis 

I’ve received the best customer service. Anyone on the team that I’ve had contact with (Jack and Lyndon come to mind) are consummate professionals. So polite and concerned about giving the best customer experience. Yes, I love my garden furniture. The customer service though makes it 6 stars. Thank you!

Wow what a company and service. 👌

Excellent order and delivery process and great quality sofa plus dining room table and chairs

I have purchased several items from Quatropi and I am very pleased with them. They are not cheap compared to some other stores but the quality is exceptional, you truly get what you pay for. I will certainly be buying from these again and I have no hesitation in recommending these for outstanding products. 5 star.

Oooppppssss!
I mistakingly gave two stars.
No idea how I did this as the service before , during and after was excellent!!
Call it my age🤣
Seriously!
I will definitely use them again as I’m delighted with the furniture as well as the service I received!!

Great quality as i visited the showroom first before I purchased.
Lovely set up and friendly lady that helped us choose
Also I didnt want delivery until my house works was done and they arranged that too.i have recommended few friends to see and get sofa from here

Alex is fantastic
Very courteous
Very helpful

Ordering was easy. When the link for tracking didn’t work, an email to customer services and a quick response solved the issue. Delivery was efficient, with a time slot, text reminder and a very helpful delivery man, with nothing was too much trouble.The table matches our current chairs perfectly too. Would definitely recommend

I always find myself going back for more. This is my 6th purchase and my garden furniture is very comfy, very stylish and was great value for money too.

I absolutely love this TV cabinet. Everyone who has visited my home has complimented it. The finish is beautiful, and I love the overall look and quality. It feels sturdy, and the attention to detail is excellent. I’m very happy with my purchase.

Quatropi supplied great products, competitively priced and prompt delivery. Have recommended to a couple of friends!

Really happy with the product . Heavy duty but very contemporary. Perfect for our living space . We love it. First time buys and would highly recommend!

From my fist phone call, speaking to a delightful & helpful lady, from getting samples sent, to ordering & delivery, the whole experience was exceptional. This company stand out from the rest, delivering a family run service that cares and has a passion to deliver an amazing service & products to their clients.
The quality of the products are second to none, we’re delighted with our sofa and the simplicity of putting it together.
Special shout out to Lyndon in customer services, where nothing was too much trouble & Lee from the delivery team, who did a quick demonstration & explained everything to my 17 year old son, so he was able to put everything together etc, & I came home from work to a lovely surprise. Both Lyndon & Lee gave an exceptional service delivering far & above expectations. Thank you so very much.
Delighted Cheryl from Whitstable Kent

It is always great quality. Sales people are always really helpful and never pressured. Great delivery times and drivers very helpful and polite.

Misled on delivery + zero communication

Ordered 19 July, promised 5-10 working days delivery. It’s day 12, nothing arrived, no communication from Quatropi.

Their checkout said all items would arrive in 5-10 days. Confirmation email then showed some items as pre-order for September which is a complete contradiction. No disclosure at purchase.

I had to chase them twice for a response. They claimed the pre-order was disclosed, but it wasn’t on their website at checkout.

Mixed stock, no transparency, won’t communicate. Don’t order from them.

Quality product, committed delivery staff.

Very good customer service and great quality goods. Items were very well packaged.

5 stars!!!!! I had a few questions before ordering, changed my mind a few times, but the customer service was top tier. There was a small problem with delivery but I’d provided an old phone number by mistake, so my fault. The sofa arrived and I’m blown away by the look and quality, I absolutely love it!! I’d highly recommend this company, affordable but very well made furniture.

So so impressed with the furniture! Looks and feels high end. Comes with all the cushions and covers included. Similar on designer furniture brands are at least triple the price. Was worried as you’re ordering on line and can never be sure…all gone as the quality and service of all enquiries (again from not 100%sure, ordering blind as such) handled well ( a few queries 🫣)and kept in the loop regarding deliveries etc… thank you! Delivery man was excellent and helpful too. Completely chuffed to bits!