Quote Detective Avis 

1 796
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have dealt with Quote Detective for two years, and I chose to go with the renewal they recommended. Mason and Thomas have been great, polite, and professional. The staff are patient and offer more s... Voir plus

Noté 5 sur 5 étoiles

Raheel dealt with my enquiry with polite professionalism, it was a complicated process which left me frustrated to start with but with the manner in which it was dealt with upon completion left me fe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I spoke with Hasan today to sort out my taxi insurance, and I honestly couldn’t have asked for better service. He was incredibly helpful, efficient, and professional throughout the whole process.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great guys, saved me a lot of money on my most recent policy! Rebecca was a lot of help, directed my quote to a different company and got me a really good price!

À propos de l'entreprise

  1. Assurance auto
  2. aussi dans
  3. Agence d'assurance
  4. Courtier d'assurances

Écrit par l'entreprise

Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(1 796)

363 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I’m really happy to give me you service…

I’m really happy to give me you service you are explaining very nicely clearly if they have more than 5 i can give you are very kind very good customer service uswell

23 juin 2026
Avis spontané
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Réponse de Quote Detective

Thank you for leaving this lovely review. We are pleased to hear that you had a good experience. Should you need anything further during your policy term please don't hesitate to contact us.

Kind Regards,
Charlie-Jaye

Noté 1 sur 5 étoiles

Do not buy any policy from this people…

Do not buy any policy from this people they are really impersonating FBI detectives , they have asked me silly questions ,like what my wife driving, or what panties I am wearing, or if I can give them my insurance number ? I have told them I can provide the share code from DVLA instead , never heard to provide insurance number ,he said I have a claim of 22k on my name which was never true , he tried to bump the price , I just got myself new policy for 2150£, with all the claims declared , the other broker did not asked me your detective mental questions. The guy on the phone was called Thomas Henstridge. Avoid this broker at all costs ,or it will cost your life savings .

24 juin 2026
Avis spontané
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Réponse de Quote Detective

We're really sorry to hear you were disappointed with your experience. Customer Service is extremely important to us and would appreciate the opportunity to discuss this further and resolve any concerns. Please contact our team directly.

Kind Regards
Charlie-Jaye

Noté 5 sur 5 étoiles

Great deal, great costumer service

I had a great experience with the costumer service today
They give me the best price ever and a guy named Marshal was professional, very helpful and explain everything with patiance and speaks clearly so i can understand everything. 100 star review for him! Really appreciated your help 🙏

23 juin 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, so glad to hear Marshal looked after you well and hope this continues throughout your journey with us. We will happily pass this on to Marshal and his manager for praise. Have a great day
-Liv

Noté 5 sur 5 étoiles

Kelsey was brilliant and very helpful

Kelsey was brilliant and very helpful. Got what I needed straight away.

23 juin 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, Kelsey will be delighted to read this. Hope this great service continues for yourself.
-Liv

Noté 1 sur 5 étoiles

Avoid this company at all costs

Avoid this company at all costs. It took an exhausting 1 hour and 40 minutes just to explain my situation to them. To make matters worse, the agent dealing with me was completely unprofessional. He kept going on and off the phone, repeatedly saying "give me 2 minutes," but leaving me waiting for 15 minutes instead. I eventually had to tell him to just call me back. While he did finally call back like he promised, the actual service was shambolic.
Despite spending nearly two hours on the phone making everything crystal clear, they still managed to completely ignore my instructions. Today, they sent over a Statement of Fact (as seen in image.png) with entirely incorrect details, wrongly listing my licensing authority as Reigate and Banstead Borough Council.

My actual authority is Transport for London (TFL), and I got my PCO licence a week ago. To waste hours of my time, leave me hanging on the phone, and then issue a legally binding insurance document with the wrong licensing body is total negligence. This company does not care about your time or your livelihood. Absolute joke.

23 juin 2026
Avis spontané
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Réponse de Quote Detective

Good Afternoon, This is not the service we strive for and would like to investigate this asap and issue feedback where necessary. I cannot see anything attached in regards to the statement of fact but can you please email us your information so we can get these calls listened too and look at sorting your documents asap as i appreciate this can cause issues if not sorted asap. Please email us at contact@quotedetective.com or call our customer service team on 03332224005 so we can investigate this as a matter of urgency.
-Liv

Noté 5 sur 5 étoiles

Spoken to Hasan fab service

Spoken to Hasan to deal with taxi insurance. He was very patient and very polite and professional, explained everything clearly, an assett to your team. Very pleased he found us a deal. Thank you.

22 juin 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, we are so glad to hear Hasan provided great service and he will love reading this. Have a lovely day.
-Liv

Noté 5 sur 5 étoiles

The agent was very helpful

The agent was very helpful

9 juin 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, we are glad to hear we were helpful and this continues for yourself.
-Liv

Noté 5 sur 5 étoiles

Great service

Hasan did a great job, explained everything clearly and sorted out my insurance in no time, answered all my queries promptly.

16 juin 2026
Avis spontané
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Réponse de Quote Detective

Thank you for leaving us 5 stars for Hasan and for using Quote Detective. This will be passed on to him and his manager for praise.
If you require any further assistance with anything please just reach out and our customer service team are here to assist you.
Kind Regards
Carly

Noté 5 sur 5 étoiles

I feel very comfortable with your agent…

I feel very comfortable with your agent Mr Hasan. He is very kind and professional.

17 juin 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving us this review, we are glad to hear Mr Hasan took good care of you and im sure he will be pleased to read this. Have a lovely day
-Liv

Noté 1 sur 5 étoiles

Terrible insurance company they will…

Terrible insurance company they will slander you horrible Welsh lady thinks she is a police officer they will dobble the price an use your past for an excuse she preformed a google search and and a matter not related to driving decided to double my insurance asked silly question will never use again I went with Adrian flux was half the price and half the hassle :)

17 juin 2026
Avis spontané
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Réponse de Quote Detective

We are so sorry to hear you have not experienced great customer service with us and whilst i understand you have gone elsewhere we would still love the opportunity to try and make this right for you. We do run checks on all customers in regards to driving and claims as well as checks like IVA's and any criminal convictions as our insurers do rate on these depending on the situation. We do not judge any customers and if this has come across this way we can only apologize and look at getting this call listened too so we can provide feedback and if necessary training for the agent. Could you please email us at contact@quotedetective.com with some information so we can locate your quote and call so we can investigate this please.
-Liv

Noté 5 sur 5 étoiles

Very helpful

Very helpful

15 juin 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for this review. Have a great day
-Liv

Noté 5 sur 5 étoiles

The way l was helped was so good it…

The way l was helped was so good it didn’t take that long.l was so happy.

9 juin 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, we are glad to hear we could help swiftly and hope this continues for yourself, have a lovely day.
-Liv

Noté 5 sur 5 étoiles

This was my first time booking…

This was my first time booking insurance as I am a first time driver and I had my experience with Aaron Corringan and he was an absolute star. You wouldnt even of known that he was recently employed with the company, it felt like he has been working there for a very long time.

He put me at ease with my purchase, he made sure I understood everything clearly and broke down every detail, so he made sure to check with his manager whenever he wasnt sure instead of telling me whatever I wanted to hear.

He was such a good help and out of all people, companies to go with, I am happy I went with Quote Detective. Thank you Aaron!

Big thank you to Huw as well!! Today on 11th June, I received a text message that concerned me and he helped me with the situation and solved it straight away. He put me at eased and made sure everything was sorted out for me and was very polite also. Thank you to you both !!

5 juin 2026
Avis spontané
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Réponse de Quote Detective

Hi,
Thank you for the lovely 5 star review. Huw and Aaron will be thrilled to read this and will be passed on to his manager for praise and to Huw and Aaron. If there is anything you need during your policy term please don't hesitate to contact us.
Kind Regards
Carly

Noté 5 sur 5 étoiles

Becky flowers was really friendly and…

Becky flowers was really friendly and very helpful setting up my insurance quick and easy. Very competitive in price. Highly recommend.

11 juin 2026
Avis spontané
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Réponse de Quote Detective

Hi,
Thank you for the lovely 5 star review. Becky will be thrilled to read this and will be passed on to her and her manager for praise. If there is anything you need during your policy term please don't hesitate to contact us.
Kind Regards
Carly

Noté 5 sur 5 étoiles

Faith dealt with my query fast and…

Faith dealt with my query fast and sufficiently very happy with her customer service

10 juin 2026
Avis spontané
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Réponse de Quote Detective

Hi,
Thank you for the lovely 5 star review. Faith will be thrilled to read this and will be passed on to her and her manager for praise. If there is anything you need during your policy term please don't hesitate to contact us.
Kind Regards
Carly

Noté 5 sur 5 étoiles

I want to thank you for Carly for her…

I want to thank you for Carly for her help and patience...thank you so much

10 juin 2026
Avis spontané
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Réponse de Quote Detective

Hi,
Thank you for the lovely 5 star review. Carly will be thrilled to read this and will be passed on to her and their manager for praise. If there is anything you need during your policy term please don't hesitate to contact us.
Kind Regards
Charlie-Jaye

Noté 5 sur 5 étoiles

Very helpful

Carly was very helpful, explained situation and sorted out issue

9 juin 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this lovely review, Carly will be thrilled to see this. We hope we can continue to help with anything you need.
-Liv

Noté 5 sur 5 étoiles

I were worried about my insurance…

I were worried about my insurance policy and asked to customer service to have a look on uploaded document for a review.
And got to Carly on livechat and resolved my request on time. Thanks to Carly.

9 juin 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, we are glad to see Carly could help and will happily pass this along to her and her manager for praise. Have a lovely day
-Liv

Noté 1 sur 5 étoiles

fake quotation on marketplace

worst customer service million of question fake quotation on marketplace and does not accept any ncb they just trying to get most money out of you

9 juin 2026
Avis spontané
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Réponse de Quote Detective

We are very sorry to hear you have experienced this and would love a chance to fix this if we can. Im not finding a live policy against your name so are you able to please email us some information to find you please send this to contact@quotedetective.com and we will look into this as a matter of urgency.
-Liv

Noté 5 sur 5 étoiles

Raheel's help exceptional

Raheel was brilliant in dealing with a query/issue with my policy. All sorted within a short space of time and very happy with the service

8 juin 2026
Avis spontané
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Réponse de Quote Detective

Thank you so much for leaving this review, we are so glad to hear Raheel could help you and if you need any further help please don't hesitate to contact us. Have a lovely day
-Liv

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