Radiators Direct Avis 

91
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Recently purchased two radiators for our redecorated livingroom. Radiators Direct have a wide choice of styles and colours on offer. Selecting and ordering was easy and they were delivered on time. We... Voir plus

Noté 5 sur 5 étoiles

Although my radiators are yet to be installed, they look great. I was very impressed that I was kept informed of progress every step of the way. Radiators Direct were very accountable, and I as reass... Voir plus

Noté 5 sur 5 étoiles

Excellent price. Good quality. Too heavy for one man delivery so driver couldn't get radiator in without help but he was lovely. Quick and helpful advice from customer service. Have bought from compan... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de radiateurs

Écrit par l'entreprise

Radiators Direct offers a range of the most popular radiator and towel rail products in a variety of colours and finishes. With affordable designs to suit all interior styles, we stand by our pledge, “Value and Service Direct to Your Door”. With over 20 years’ experience supplying designer radiators throughout the UK, our factory has been manufacturing radiators since 1960’s and is one of the largest designer radiator factories in Europe.

Écrit par l'entreprise

• Nationwide coverage • Free Delivery to UK Mainland • All products stocked in the UK • Over 30 colours and finishes • A selection of the most popular designs and sizes • Up to 20 year Guarantee • Convenient ways to pay and spread the cost • Manufactured to EN442 standards • Manufacturing radiators since 1963 from one of the largest designer radiator factories in Europe.

We hold all our products in stock in our UK warehouse, with Free Delivery on all radiators and towel rails to the UK mainland. All our products are quality guaranteed and manufactured to EN442 with a minimum 5-year warranty. This is matched by extremely efficient service, delivery from stock within 48 – 72 hours and a dedicated Customer Service Team that is ready to make your purchase as smooth as possible. Designed to add superior style, luxury and comfort to any room of your home without any compromise to functionality. Why not have a radiator that looks good AND functions well? Compliment your decor with an attractive feature and make the most of the space available, whether classic, contemporary or traditional. Our stylish range of Designer Radiators is stocked in our UK warehouse ready for dispatch to you in 48 - 72 hours. Available in white as standard, most of our ranges can also be painted locally in a range of 25 RAL colours, and 8 special or textured finishes. All our radiators are completely compliant with EU and UK legislation, independently tested, and come with a fantastic guarantee of at least 5 years.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

91 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(91)

27 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Initially I identified a concerning…

Initially I identified a concerning review and it put me off purchasing from radiators direct. I made contact with them, who were not aware of the negative review but reassured me that there products were high quality and I wouldn't be disappointed.
As such, I decided to purchase 6 radiators back in December (and delivered to Ireland) and only got them to be fitted in the last week. Radiators working well and look fantastic. Would recommend radiators direct. Very happy with purchase.

7 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Great service and stunning radiators

We purchased 6 radiators from Radiators Direct including two towel rails and the whole experience was great from start to finish. Helpful, knowledgeable and thorough customer service support and our house is now full of beautiful radiators and towel rails.
We are very satisfied with the service we received and would recommend Radiators Direct to anyone.

16 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Great choice of products

Great choice of products, website easy to navigate and to see the different options available. Delivery was prompt and the radiator is perfect. We opted for a bare metal lacquer finish on our new radiator which fits in really well in our kitchen- our plumber was really impressed and said he would be recommending the site to his other customers too. Thank you, we will be back when it comes to doing the next room in our house!

3 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Lovely company to do business with.

I did order a rad with a colour finish but when I looked further into it the rad would have projected to far out from the wall in our small toilet so I had to cancel the purchase. I got an immediate refund, they were most understanding. Lovely people to do business with. Would definitely recommend dealing with this company

3 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Love the radiators, and service as promised

Had their Saxon radiators throughout our house. 9 radiators in total. They look great, so much better then the old boring radiators, and they throw the heat out. The 7 white ones turned up on time, and the delivery service was excellent, with a phone call to arrange a convenient time. I had two painted to match the kitchen units, and they came a couple of weeks later as promised.

3 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

An excellent service and product

An excellent service and product. Delivery was prompt and included a predelivery phone call advising of time of delivery which was very helpful. I am very pleased with my radiator and would have no hesitation in using this company in the future

3 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Beautiful rads

Beautiful rads - the best my plumber has ever seen. The were a special bronze finish which worked perfectly with our rustic cottage.

3 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

A bit of a disaster....

A bit of a disaster from start to end. Took 2 weeks to ship the radiator (after a chasing email.) The radiator then arrived in an opened box sealed with sellotape. Damage to the radiator and the fixings kit again opened and sealed with tape and pieces missing.
A further week to collect it and another 3 or 4 days to receive the refund. I wouldn’t be able to provide a recommendation based on my experience.

3 mars 2021
Avis spontané
Logo de Radiators Direct

Réponse de Radiators Direct

Dear Mr Marlow,
We apologise for the service you have received, we pride ourselves on giving the best possible service we can to all customers and would acknowledge the service you received was far below the standards which we set ourselves. It is extremely disappointing for all concerned that you have not experienced service up to our usual standard. We do hope that you may give us the opportunity to provide you with the service that you should have received in the future, and if there is anything we can help with please do not hesitate to contact us.
Kind regards
The Radiators Direct Team

Noté 5 sur 5 étoiles

Simple, excellent service

Was easy finding some radiators that we wanted online. The product photography was very good and accurate. Delivery was painless and very happy with them now they are fitted.

3 mars 2021
Avis spontané

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