First time we've dealt with this company and our experience was exactly as you hope it will be when dealing with someone new. Any queries we had were dealt with and the relevant information was sent t... Voir plus
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Lisez les avis des autres
Delivery drivers was 2 hours late an I wasn’t informed when cooker was unwrapped their was 2 major parts missing from top of cooker had to wait for delivery of them few days later
L'entreprise a répondu
Great company. Found the range cheaper here than anywhere else. Ordering was simple and item came quickly. Great communication and they don't send too many emails like pretty much every other company... Voir plus
L'entreprise a répondu
I bought a brand new DeLonghi cooker from Range Cookers but for some reason was not igniting properly; Ms Shannon Hay together with Mr Steve Richardson of DeLonghi did their best to resolve the issue.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Rangecookers.co.uk - great prices, expert advice and FREE delivery on range cookers from manufacturers such as Rangemaster, Bertazzoni, Ilve, Lacanche and Falcon among other. Online since 1999, our team offer the expert and impartial advice to help you get the range cooker that is right for your kitchen.
Coordonnées de contact
1 Colchester House, CH1 3AP, Chester, Royaume-Uni
- 01244 402 975
- enquiries@rangecookers.co.uk
- www.rangecookers.co.uk
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Falcon delux
Falcon delux. After owning a Falcon for over 20 years and after lots of assessing other cookers we decided to buy another Falcon. The new cooker is an Outstanding product, even better than our original. We had now for about 6 months and it doesn’t fail to impress. We made a huge mistake in originally ordering it through AO.com. After three failed promised dates we cancelled our order and re-ordered through rangecookers.co.uk. Anna was fantastic and the cooker arrived on the date originally committed to by them and fitted by hugely professional staff from Rangemaster. Rangecookers.co.uk are simply the only company I would use again to order a Falcon.
I have not received the cooker yet
I have not received the cooker yet - it was ordered and paid for in June but delivery date is not until December! I am annoyed at being asked twice to review this product. Rangecookers have a substantial sum of my money while I wait yet they can't be bothered to tailor their requests for a review until AFTER the product has been delivered...
Hopefully it will be worth the money and the 6 month wait.

Réponse de Rangecookers.co.uk
Expand production to meet demand
delivery time off the scale and attitude was you will have it before christmas if you are lucky !
As it is delivery isn't until the New Year on an order placed 1st Really
If they are made in the UK expand , UK manufacturing needs to grow

Réponse de Rangecookers.co.uk
Disappointed with the lengthy wait to receive our new Rangcooker
Disappointed that we have to wait until February 2022 to receive our new Rangecooker, especially as our new kitchen is being fitted at the moment as won’t be properly finished until the cooker is installed.

Réponse de Rangecookers.co.uk
Love the cooker the best
Long long wait .......
We have ordered but weren't impressed as it said i think 2/3 months delivery but once paid it said we wont get it till january :(
Easy to order and no problems other than this but it is quite a big one, it should give an accurate delivery date before taking payment

Réponse de Rangecookers.co.uk
Love my range cooker
I have always wanted a rand cooker and ordered one with a double oven.
From ordering to delivery only took a week.
The men who delivered the cooker was very polite.
The cooker looks really nice. I haven’t used it yet, but sure it won’t disappoint.
Love my new DeLonghi oven.
Ordering process fine but not…
Ordering process fine but not particularly impressed that I have had to make full payment for an item that is not due to arrive until January 2022

Réponse de Rangecookers.co.uk
Range Cooker
Order placed and delivered within a week, much sooner than expected, was told delivery would be between4/6 weeks so was very pleased. Great communication from the delivery people and delivered on stated day and time. Would recommend
Good company to deal with
Good company to deal with, kept us up to date with delivery which was not long to wait, would not hesitate to recommend
I have still not received the item over…
I have still not received the item over 1 month since ordering and I was not sent a confirmation of the order once I had placed it I had to chase the order to receive the invoice

Réponse de Rangecookers.co.uk
Griddle trays
The first time I ordered something it took about 10 weeks to arrive with no mention, I called a couple of times, but the two grill trays I ordered last week arrived this week
Very quick service, pleased with them
Many thanks
Not a happy customer.
We came to Range cookers direct thinking this was best as we need to replace our existing range, on ordering were told slight delays due to Covid, ordered and paid!! THEN told our delivery will be 8.12.21 which is six months!! Yet they have hassled over access to the house, etc I find the whole thing unsatisfactory. Also why am i asked to review when its another six months before i get my Range!!
Took our money £2650 and then sent us a…
Took our money £2650 and then sent us a delivery time of November 31 not very happy
Good customer service
Good customer service, delivery drivers very helpful and good PPE worn throughout, took all packaging away, which helped. Would recommend.
Good company to deal with kept me well…
Good company to deal with kept me well informed and delivery on time
Great quick no fuss efficient service…
Great quick no fuss efficient service looking foward to our new cooker 👍
Great choice poor service info
The choice of appliances is second to none and the information about each is easy to use and easy to search.
Having ordered however I have no idea when to expect my appliance or what process is to follow. Communications in that regard could be significantly improved.
Excellent to deal with on purchase
The process of purchase and delivery was first class, answered any questions I had and very helpful, id highly recommend, the delivery team were amazing and very accommodating. Stunning cooker the pictures didn't really do it justice.
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