I bought a sofa and foot stool due for delivery 6 weeks later. I advised Regency that there had been a delay in finishing work in my lounge and could they hold the furniture until the room was ready w... Voir plus
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Lisez les avis des autres
Wasnt to keen on the second guy we dealt with but hats down to garry ans the team who managed to put our bed up the next day
I found the mattress I had picked too hard after sleeping on it for a few days. The staff where very patient and understanding!! They assessed the mattress and then allowed it to be returned. I was... Voir plus
Paul in the show room was fantastic and very helpful without being pushy or trying to get us to change our minds. Delivery was swift and on time and the delivery guys were lovely and polite.
À propos de l'entreprise
Écrit par l'entreprise
Regency offer a large range of beautiful, high quality beds, upholstery and home furnishings, with free delivery and others services available. Visit Regency today.
Coordonnées de contact
Philip Swan House, Church Road , GY2 4LW, St Sampsons, Guernesey
- 01481249544
- sales@regency.gg
- www.regency.gg
4,9
Excellent
1 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It was a great experience purchasing…
It was a great experience purchasing from Regency with great customer service received from Ben. Thank you.
16 décembre 2025
Helpful service
Very helpful service pleased so far with new mattresses. Delivery was on time.
23 avril 2026
The staff were very efficient.
The staff were very efficient.
The delivery team were very helpful to me
17 avril 2026
Everything was great I tested the…
Everything was great I tested the mattress in the shop and was satisfied, then eight weeks later the mattress arrived! I found that there was too much memory foam, it appears to be too soft for me.
17 avril 2026
Réponse de Regency
Hi Patti,
We're sorry your new mattress isn't exactly how you expected it to be. We do try our best to ensure all our customers purchase the exact right mattress for them. Please contact the Sales Team and we look to see if there is anything we can do to improve your comfort.
Best Wishes
Team Regency
Great service
Great service, sofa was delivered and put together very quickly, a job well done.
Thank you
8 avril 2026
Great product and arrived quickly
Great product and arrived quickly, assembly wasn't too bad, the YouTube video was very informative and better to understand than the paper instructions
9 avril 2026
Men who delivered were amazing and…
Men who delivered were amazing and nothing was too much trouble. A loan bed was organised whilst we waited so my mum could move in. Very good service.
9 avril 2026
All staff in all departments very…
All staff in all departments very helpful and friendly. Nothing was too much trouble.
8 avril 2026
New mattress delivered on time today
New mattress delivered on time today. The guys really struggled to get the heavy, super king size mattress up our cottage stairs. Well Done Boys!!
7 avril 2026
Mattress purchase
The sales man was very helpful and answered all my questions for me to then decide on the purchase I made in store.
1 avril 2026
Friendly
Friendly, helpful service in the store and on the phone.
Item delivered safely on the day and at the time promised.
We are very pleased
2 avril 2026
Quick and easy process
There were plenty of items to try in the shop with some in stock too. Easy process from start to finish. Booked a provisional date for delivery and it was all confirmed. I was worried about the sofa bed fitting in the room, but the team of 3 made quick and light work of it with no issues. Great service.
2 avril 2026
Great service
Helpful service guiding me towards trying various mattresses that met my broad requirements resulting in a timely delivery of a good quality product.
28 mars 2026
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