Previously used Renewafuel to fit a heat pump with excellent service. Have use them again to fit solar panels and batteries from start to finish Kelly and her team were helpful, informative and always available. We never felt pressured throughout the whole process and Lauren was extremely helpful after fitting with getting us permissions to export to the grid. She always kept us informed. Would definitely recommend Renewafuel.

Kelly and her team are good at keeping customers informed.
They were happy to move the installation date to accommodate other work we were having done.
The one or two errors that result from large and comp-licated projects were dealt with rapidly and efficiently.
All in all, a good experience.

Everything was first rate from start to finish. No hard sell, just factual information. The lads who fitted everything were polite and friendly and left everything clean and tidy when the installation was complete. They made sure that I was familiar with the apps and that everything was working as it should. Thoroughly recommended.

Me & my partner have just had our heat pump and solar fitted. It was fantastic service from start to finish. I found the sales person was very good and informative, not pushy at all. Therefore we decided to go to the next stage and have a survey done, Daniel the manager came and went through all of our results for us. Happy enough, we signed to install. Renewafuel kept in touch every step of the process, putting our minds at ease. Daniel was more than happy to visit us and go through all our new applications and then we switched energy suppliers to get the best rates. This company goes above & beyond!

The team that installed the heat pump were brilliant, very efficient and clean & tidy. Whilst there were a couple of minor niggles, the speedy response to resolve was excellent. Overall the heat pump is working well and we're delighted with the solution! I'm happy to recommend Renewafuel for heat pump solutions!

Best investment I’ve ever made!!

I wasn’t completely sold on the idea of going to renewable energy but now it’s installed I wouldn’t go back and I wish I had done it sooner!

I spoke with the owner Kelly directly who explained to me all of the benefits and how switching would be beneficial and everything she said was bang on.

The service was seamless all way through the install the team was friendly and very efficient.

Renewafuel offered multiple solutions when it come to the cost that worked for me also they actually advised me on the products that was going to be more beneficial and suited to my property not like other companies who was pushing all there products on me

If you haven’t invested already your simply wasting your time not only have my energy bills plummeted my epc rating has improved on my property just honestly wish I had done this earlier

Wake up people and stop getting extorted by the energy providers!!

Brillliant company to work with and easy process, would recommend.

We met Kelly at the Newark Show on 10th May & arranged an informal discussion & survey at our home. Subsequently, renewafuel arranged for us to view one of their installs a short distance away. 30 days after the Newark Show, we welcomed three plumbers from Renewafuel to install the heat source pump. The work was completed in a friendly professional manner within 2 days & included the appearance of two electricians at exactly the right time. Floor coverings were laid before any work commenced & removed on completion. Their attention to detail was exemplary, with ALL excess material taken away – including a very old, heavy steel metal, Oil Combi Boiler.
A thorough testing of the Heat Source Pump took place, with our involvement, together with full instructions on how to use the app on our phone, which identifies important analysis, as required.
The next day, 12 Solar Panels plus ancillary items were being unloaded by a delivery firm, just as the two installers arrived, with perfect timing. Our steep ridged roof, facing East & West did not phase them & they worked seamlessly with two electricians. Again, their professional standards were clear to us. The location of the backup batteries was accommodated with alacrity, so any concerns we had had, melted away. All electrical work was efficiently completed on the same day, at 7:30pm, for a run through on the mobile app.
We have complete confidence at this early time, to actively recommend The Heat Source Pump &/or Solar Panels from Renewafuel to all that are interested.

We had an extremely competent crew who installed the air pump and changed six radiators on day one leaving day two clear for the electricians to complete the installation. What more could you ask

Excellent communication and high skill levels of installers.

The installations was quick and well executed, I felt looped in during the whole project.

Very happy with the customer service from first consultation to fully installed heat pump and solar panels. The whole team was very friendly and professional. The team made sure we knew all the information for converting to a heat pump and did full checks to make sure it would be right for our home. The install team was very helpful and prompt and the work was finished to a high standard, with very little distribution. If we had any query’s it was easy to contact and speak with a member of the team for a speedy answer. Thank you to all the team

The team of installers was efficient, friendy, considerate and knowlegeable. The job was completed in two days with a minimum of disturbance. We would highly recommend Renewafuel.

I was told that my old gas combi boiler was at the end of its long life. I had read extensively about air source heat pumps and experiences and opinions were mixed. Some people reported cosy homes with a nice even heat and others had bad experiences with systems unable to heat their houses and lukewarm showers. Added into the mix was that my house was built in the 1890's from Yorkshire stone so not a modern home. I do have good loft insulation and wet underfloor heating on most of the ground floor which is insulated underneath and double glazing, and a 1970's thin version of kingspan in the walls. I had three home visits firstly a visit to explain how ASHP work and what would likely be needed depending on the heat loss survey, then a heat loss survey, then another visit to tell me exactly what was needed, what the running costs and savings are likely to be, to give me a quote and the opportunity to go ahead or forget about it.
During this process everyone involved was very kind and considerate and knowledgeable.
I would need a 14kw Mitsubishi Ecodan pump and 7 new radiators for my house with four large bedrooms and two bathrooms.
I was very nervous about this big leap of faith, the extra expense and wondering if those who had described their homes as cosy didn't like to be as warm as I do. I was scared of it being a very expensive mistake that I would regret. Everyone was so enthusiastic and confident that it would work I was worried that they were not impartial. However, I decided to take the risk.
On installation day a problem arose in that the pump and cylinder could not be where I had thought was suitable and had been agreed by all as ideal. The cylinder was going to be too far from the boiler and there was no way that the pipework could be run between them. The installers instead suggested that the pump should be placed in a cage high up on the side of the house. This would be visible from the road and the neighbours would see it from their windows and on an old stone built property I felt would be an eyesore. I felt a bit under pressure to agree to this as the only solution but fortunately Jodi from Renewfuel asked design and installation expert Ryan to come and take a look. After a lot of looking round the house and thinking of different possibilities Ryan asked me how much I used the bath in the downstairs bathroom. I was planning to have it taken out and a shower installed and so a solution was found in that the cylinder could be put in that room and a cupboard put round it, still leaving room for a large shower. The pump could be put in the originally planned place around a corner in the back garden. I am so glad that Ryan was so keen and determined to find a better solution.
The team came back the next day and set about enthusiastically making it work, even though it was more work for them and quite an unusual and difficult installation. The whole process took four full days. They left at 7pm on the fourth day having worked really hard from 8am each day. They were so kind and considerate throughout the process, were very skilled at what they do. I can't praise Callum, Phil and Owen and Neville the electrician enough.(also Neville's apprentice whose name I've forgotten, sorry.)
On that first night I turned on the heating. It was a slightly chilly 8C outside. All the rooms in my large house were nicely warm within two hours, using 11kw electricity, less cost than my gas boiler. The shower is nice and hot.
It's still a learning curve for me to get the best out of it and it remains to be seen how it performs through a cold winter. I will update afterwards.
The only criticism I have is that I feel it should have been obvious from the start to experienced people that the placements would not be possible, but I still think it's worth five stars.
I usually hate doing reviews and sorry that it's so long but I'm sure many of you are nervously wavering over this decision and this may help.

The RenewaFuel team (3) have just left after installing my air-source heat pumps over two days. They were efficient, knowledgeable and very pleasant. They replaced 7 radiators, installed the heat pump in a convenient part of my rear garden (adjoining my house), and the hot water cylinder system in my loft. My whole experience with RenewaFuel has been smooth and seamlessly efficient (only 16 days since first contact to complete installation). I can now get my gas meter removed, and together with my solar panels and heat pumps, I'm predominantly renewable and in control. Super job, RenewaFuel!

Great gang of knowlegable trades persons. Kept to the times stated and got on with the job. cleaned up behind themselves. Everything explained as to the air heat pump.

Very good team, worked very efficient and completed way before time. Would highly recommend

All involved were very helpful and professional. Would have no hesitation in recommending them. Thanks to Luke and Josh’s team of fitters, excellent. Had a 3 day hold of funds for payment due to Easter holidays and Renewafuel were more than understanding. THANK YOU.

The decision to have a heat pump was a leap in the dark. I was aware of negativity surrounding heap pumps, but the advice offered was attractive and I chose well. The men worked efficiently . they carried out the work cleanly and were personable.Looking back I chose well and have high praise for the company I chose.As for the heat pump it fulfills all my expectations in keeping my home warm and the water nice and hot.When I have needed follow up advice the company has been helpful at all times. The leap in the dark with this technology has paid off because the company I chose was first class.

A great team. Spot on customer service. Fully recommend