Renewafuel Home Innovations Limited Avis 

635
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everyone who visited my property was polite and considerate. The work was carried out quickly and carefully, and the heating system is great. Many thanks to everyone who made this possible.

Noté 5 sur 5 étoiles

We contacted Renewafuel with little hope that we could afford Solar Panels and air source heat pump. We were totally gobsmacked that we could afford the installation and are saving a lot of money. T... Voir plus

Noté 5 sur 5 étoiles

Used this company on three occasions. The work has been top rate every time. The installers are very professional and tidy. Had a few issues getting a busbar from their suppliers on the last installat... Voir plus

Noté 1 sur 5 étoiles

BEWARE of this company. Year 2 of unsolved problems. Day 4 of unsuccessful trying to get installer codes so another inter can correct their error. Their system even show that the solar panel work i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société d'énergie solaire
  2. aussi dans
  3. Entrepreneur en énergie solaire
  4. Magasin de rénovation

À propos de Renewafuel Home Innovations Limited

Écrit par l'entreprise

alternatetext
CLAIM YOUR FREE SOLAR SURVEY CLAIM YOUR FREE BATTERY SURVEY CLAIM YOUR £5000 BUS VOUCHER (Government boiler upgrade incentive)
VIEW OUR PORTFOLIO VISIT OUR WEBSITE FOLLOW US ON FACEBOOK

Why Renewafuel?

We are accredited by MCS

You can rest assured that the products we use and our workmanship are confirmed to be at a very high, and consistent standard

We are accredited by HIES

This protects; you as the consumer, the deposit that you pay and provides you with an insurance backed guarantee on the installation

We offer long term payment options

You may be eligible to spread the cost of your system between 2 and 10 years! This means that each month you would be paying off your system while also benefiting from your reduced energy bills*

We offer no payments until 2024

You may be eligible for 6 months Buy Now Pay Later on all of our products - so you can have your system fitted and benefit from your energy savings a while before you settle your balance*

We pride ourselves on your journey

We work very strongly from referrals and have an in house customer relations team on hand to help you at every point of the journey with us.

We care about what we do!

For; our customers, our team, our community and the planet - we will do our best to make a positive impact.

& If you would like any more information, please do call

0300 050 2370



*Renewafuel Home Innovations Limited, Company Registration 11358391 of Units 27 & 28 Middletons Yard, Potter Street, Worksop. S80 2FT is an Introducer Appointed Representative of Shermin Finance Limited FRN 727594. Company Registration 01276121. Registered Office Devon House, 1 Chorley New Road, Bolton BL1 4QR. Shermin Finance Limited act as a credit broker not a Lender.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

635 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(635)

67 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

An easy transaction

From start to finish everyone with whom we dealt was efficient and friendly. The transaction was seamless and our questions, of which we had many, were answered fully and in a way we could understand. We would not hesitate to recommend Renewafuel.

16 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Solar panel and battery instalation

I have on two occasions used this company to install solar products. I must say they have been excellent to deal with. Seamless product installation from start to finish. I would wholeheartedly recommend Renewafuel to anyone.

15 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

First class service

We had a heat pump installation completed around 1 year ago. We were very impressed with both the installation quality and the co-ordination between the office and installation team. We were kept up to date throughout. We recently had an issue with our controls, ie we found that it was not located in a position that was easy to access. It wasn't picked up originally because we had no cause to use it. However as soon as we identified it as a possible problem the Renewafuel team were on hand to resolve, they were very accommodating and re located the controller display to a more accessible position, no issues no complaints. We would have no hesitation in recommending Renewafuel Home Innovations Ltd, they offer first class service, with technical knowledge and caring staff.

8 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

Conservation area Planning Problems

We have had our teething problems with our installation, never seemed to see the same person twice when discussing the problems that we have had with obtaining planning permission. However, we have completed stage 1 of our project and have batteries and EV charger all installed - now we wait for the new overnight charging rate to reduce our energy bills.
We are still waiting for our planning permission for the solar panels, and then we will save money!

7 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

From the start the office staff was…

From the start the office staff was superb caring trustworthy and friendly the whole journey had been simply perfect the installers were so hardworking never stopped! and I am already seeing the benefit having solar and a battery. The next on the agenda is the air source me and my wife are so excited for the next phase renewafuel you are a breath of fresh air.

1 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

We could not fault them

The team who installed our Air Source Heat Pump was first class. They worked really hard for two solid days , always competent, considerate and professional. We expected the job would involve great upheaval but they completed it with minimal disruption and left the place as clean and tidy as they found it. They went over and above what we expected of them. It was a very positive experience. Many thanks.

1 avril 2025
Avis spontané
Logo de Renewafuel Home Innovations Limited

Réponse de Renewafuel Home Innovations Limited

Hi Sue,
We pride ourselves on our team being a professional and efficient unit, so it is great to receive feedback that supports this. Thank you very much for taking the time to feed back for us.

If there is anything at all we could assist you with to really get to know your new heating system, just let us know!

Kind Regards
The Team at Renewafuel

Noté 5 sur 5 étoiles

Bird Guard for solar panels

Excellent service as we had Solar panels Fitted on request the company fitted Bird guard to our panels this was carried out quickly and efficiently and very pleased with the work.

3 avril 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Thank you for taking the time to provide feedback for us, Paul! We are glad that we were able to design and install a system for you that can not only save you money on your monthly bills, but also keep the nesting pigeons at bay in your area.

If we can be of any further assistance to you at all, please do let me know.

Kind Regards
The Team at Renewafuel

Kind regards

Noté 5 sur 5 étoiles

Highly responsive service

Another highly professional and supportive service from Renewafuel. Their engineers and sales team are well chosen providing additional reassurance at what is an expensive and new technology for most of us to adopt.

1 avril 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Thank you very much for your feedback Anne,
I can see that you have both our Air Source Heating system and have recently added the solar panels and battery storage to take the control back on your electricity - A very smart move, and great for your home environment.

Please do let us know if we can be of any further assistance and we will be happy to help.

Kind regards
The team at Renewafuel

Noté 5 sur 5 étoiles

Firstly we would like to thank all of…

Firstly we would like to thank all of the staff in the office for the help and patience whilst we made the decision to have a ashp installed.All the team of engineers where first class professionals all the way through and would recommend this company to anyone who is thinking of getting a ashp installed. Thank you to everyone involved with our experience.

27 mars 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Hi Mick and Sue,

You're most welcome! It has been a pleasure for the teams to meet with you and ensure that all aspects were covered before we proceed with the installation. With such a peaceful garden, it was great to pair you with the 'quiet stamp' products from Mitsubishi.

We look forward to hearing how the system works for you, and thank you again for your kind words. I will be sure to pass these along to all teams involved in replacing your heating system.

I see your file has now been passed to the handover team, and should you need any further assistance, please don’t hesitate to reach out.

Kind Regards
The Team at Renewafuel

Noté 5 sur 5 étoiles

Renewafuel have been amazing in helping…

Renewafuel have been amazing in helping my parents. Nothing was too much for them. I would highly recommend for Air pump and solar panels. Im even booked in for my install aswell now.

25 mars 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Hi Mason,
Thank you for taking the time to share feedback on your parents' experience and for giving us the opportunity to conduct a thorough survey of your home to design the systems that you are now proceeding with on your own.

We look forward to hearing about your experience with the team and learning how the savings are shaping up once the equipment is installed.

Kind Regards
The Team at Renewafuel

Noté 5 sur 5 étoiles

Perfection from start to finish!

My solar panels have been on my roof a week or so now, and I am already seeing from the app that I am covering my household usage through most of the day and managing to save a little in my battery too for running the home through the night.
They look very smart on the roof, and my neighbour is after a matching set - I was happy to recommend they went with Renewafuel too.

The heat pump has been in a while now and the electricity costs had crept up in the colder weather - but now that the solar is in, I'm fully in control of my bills for the first time - very happy!

17 mars 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Hi Joe

Thank you so much for sharing your feedback with us. It is fantastic to hear that your systems are working well together to help lower your household bills, especially with your batteries storing energy that your supplier would usually take to sell at a much higher price.

We’d love to drop by for a cup of tea and catch up on how your system’s doing when your neighbor has their home survey booked.

If you ever need any help with monitoring your system or optimizing its settings, just give us a call and we will be happy to help,

Kind Regards
The Team at Renewafuel

Noté 5 sur 5 étoiles

Brilliant experience with Renewafuel

Brilliant experience with Renewafuel. The team was very helpful and friendly. The install looks very professional and I would definitively recommend!

19 mars 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Thank you very much for your feedback, Mr Allison!
I can see that you came to us via a referral from a neighbour, so we appreciate you approaching us to design and install your new heating system!
We look forward to hearing how your existing solar PV system compliments this, and how this improves your energy bills moving forwards.
If we can assist you any further at all, please do let me know.

Kind Regards
The team at Renewafuel

Noté 1 sur 5 étoiles

No spares, no help with maintenance.

Renewafuel recommended a Ecodan air source heatpump, which we installed in 2020. Now the compressor has failed and a replacement is not in stock. We have been living with no heat for 2 weeks so far. The best estimate is another 10 weeks. We can get no help from this company or the manufacturer, Mitsubishi.

10 mars 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Good Afternoon, Nick
Further to our previous discussions, you have acknowledged that your contract is not with Renewafuel, and that your dispute is currently with Mitsubishi, the manufacturer, and the installer with whom you have a separate contract (outside of the warranty they provide).

Given this context, we believe that the negative review directed at Renewafuel is unwarranted. We have no control over the timeframe within which Mitsubishi provides replacements for faulty parts, particularly when these relate to a system that we neither installed nor sold to you.

We request that you consider removing your review and continue addressing your dispute with the manufacturer, who is actively working to resolve your enquiry.

Kind Regards
Renewafuel

Noté 5 sur 5 étoiles

Best in Class Customer Service

Renewalfuel provided me with Best in Class Customer Service, going the extra mile to resolve a technical issue with my storage battery. I would highly recommend Renewalfuel when considering future home energy requirements . Many thanks to Justin and Josh and the Customer Service team.

12 mars 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Thank you very much for taking the time to leave us such positive feedback Mark!
I will forward this over to Justin, Josh and all members of the team involved in resolving your query,

We are still accessible for anything further you may need down the line - please do not hesitate to let us know!

Kind Regards
The team at Renewafuel

Noté 5 sur 5 étoiles

Solar panels and batteries can save so…

Solar panels and batteries can save so much on electric and gas!! it heats the water and we have fan heaters for cold days so you can turn the gas off in the summer I’m that much in credit for electricity my monthly payment is £5 pound
Free air-con in the summer

11 mars 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Hi Kath, It is fantastic to see that you have so much control over your bills since opting for renewables.

If we can assist you any further at all, or if you wish to discuss if there are any other measures that could be taken to bring the costs down for you, just give us a call and we will be happy to help!

Noté 5 sur 5 étoiles

Air Source Heat pump & Solar Panels from Renewafuel.

I did not know too much about Air Source Heat Pumps and Solar Panels but after my first meeting with the Renewafuel representative everything was made clear to me in a way I could understand fully, all of the equipment fitted Air Source Pump and Solar Panels etc. are of high quality and fitted to the highest standard. The team fitting the Heat Pump were excellent and and kept me informed as to what was going on and went that extra mile to ensure I was happy with the end result, great team of guys and very approachable and kept the house clean at all times.

Great team fitting the Solar Panels also, you would have hardly known they were here apart from a little banging on the roof at times. Electrician wiring the batteries and fitting car charger was also excellent and was also able to answer any questions we had.

I must also mention the Renewafuel back in the office who were very helpful and always available to answer any questions or fix any issues we had.

To sum up all the people we dealt with at Renewafuel were excellent and the customer service was superb, all equipment fitted aw of a very high standard and the work was carried out professionally and to the highest of standards and I would highly recommend looking at Renewafuel if looking to fit a Heat Pump, Solar Panels or a Car Charger.

Great job and thank you all so much.

17 février 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Hi Adrian,
Thank you very much for taking the time to leave us such a detailed account of your experience with your new renewable systems!

By investing in the; Air Source Heat pump to increase the efficiency of your heating, the solar PV to generate electricity to run your home, the battery storage to save your excess energy/buy in cheaper units AND the EV charger for your electric vehicle - you have taken back control of so many of your households running costs and we expect for you to be seeing the benefits for yourself by now. Especially with us seeing more daylight hours!

It was a pleasure for all teams to work with you on your project, and I will ensure your kind words arrive with them.

If we can assist you any further at all - please do not hesitate to reach out to us, we will be more than happy to help.

Kind Regards
The team at Renewafuel

Noté 5 sur 5 étoiles

Installation of heat pump

Service provided from start to finish was excellent.
Installation of heat pump executed by knowledgable and experienced workforce.

25 février 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Hi Peter,
Thank you for taking the time to leave us feedback on your most recent service with Renewafuel. We do pride ourselves on giving a positive experience, so it is great to hear this is the case for yourself.

If we can be of any further assistance at all, please do not hesitate to let me know

Kind Regards
The Team at Renewafuel

Noté 5 sur 5 étoiles

Battety Installation

The team provided a comprehensive explanation of everything, and I am extremely satisfied with the equipment installation. The electrician and his apprentice were remarkably efficient and dedicated, ensuring that the job was completed without delay. They left the area spotless, even taking away all the rubbish. After finishing, the electrician took the time to thoroughly explain how the mobile system operates.

24 février 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Thank you for your feedback Vincent! It is great to hear that you are happy with your installed system, and that you are able to see the performance for yourself using the apps installed.

If we can assist you any further at all, please do let us know!
Kind Regards
The Team at Renewafuel

Noté 1 sur 5 étoiles

No show

Very disappointed that the surveyor did not show up at the agreed time. No communication from them before or after.

25 février 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Thank you for taking the time to provide your feedback, Mr Jung.

We pride ourselves on our professionalism and will therefore be reviewing your file internally to se where improvement can be made moving forwards.

Kind Regards
The Team at Renewafuel

Noté 5 sur 5 étoiles

The guys that fitted the loft hatch…

The guys that fitted the loft hatch today were extremely professional in both there attitude information and carrying out the work required, the result was outstanding and fitted in with our decor . I would strongly recommend these guys for future work.

20 février 2025
Avis spontané
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Réponse de Renewafuel Home Innovations Limited

Thank you for your feedback, Mr Yates.
It was a pleasure to install your Air Source Heat Pump system, though it was a bespoke installation and required the loft hatch to be amended too - it is great to see that you are happy with the overall finish!
If we can assist you any further at all, please do not hesitate to let us know,
Kind Regards
The Team at Renewafuel

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