Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Voir plus
L'entreprise a répondu
The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... Voir plus
L'entreprise a répondu
First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... Voir plus
L'entreprise a répondu
I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Richer Sounds - Bromley
Good advice and guidance given throughout. Excellent products.

Réponse de Richer Sounds - Bromley

Réponse de Richer Sounds - Bromley
Matt and team provided a great service in purchase, including all vouchers/discounts abailable, and set-up. Brilliant. Thank you.

Réponse de Richer Sounds - Bromley
I was looking to upgrade my projector but noticed the ones I was looking at there were only a few available, and in stores and no where near me. Assumed I was out of luck, but thought I would call the sales team and ask. Glad I did as they had one in the warehouse that was open box and they did me a great deal on it. So if in doubt, pick the phone up.

Réponse de Richer Sounds - Bromley
Matt was very helpful , as was Jerome . I was given different options on what to buy . Also Matt arranged a demo of the hi fi . I must add , I was outside before opening hours , but Matt let me in and arranged the demo . So very helpful and excellent customer service. I had a problem with connection . Again Matt helped me and fixed the problem . I can highly recommend Matt and his customer service . Five star review . Thanks again Matt.

Réponse de Richer Sounds - Bromley
Tommy helped me out big time. Great service and personable. Would recomend.

Réponse de Richer Sounds - Bromley
The Bromley Richer Sounds team are so helpful, knowledgable and are the best kind of sales people. No pushing, no pressure, just give you all the relevant information you need to make your own decision and try to find the best solution for your needs. It’s the best shopping experience you will have. Thanks again.

Réponse de Richer Sounds - Bromley

Réponse de Richer Sounds - Bromley
Great service and team work. Was able to answer all our queries promptly and TV delivered and set up swiftly. Would highly recommend using Richer Sounds, Bromley.

Réponse de Richer Sounds - Bromley
Have ordered from Richer Sounds for the past four years and have found them excellent. The website is clean and easy to navigate and find what you need. Prices are low and competitive. Almost always deals with money off coupon and bundles. Products are despatched quickly and available to collect at my local branch in Bromley.
Staff at Bromley are professional and courteous. Very helpful. Will continue to order and buy from RicherSounds for my future AV needs.

Réponse de Richer Sounds - Bromley
Very helpful polite staff. Have bought all our TV's at Bromley branch with the added bonus of 6yr warranty.

Réponse de Richer Sounds - Bromley
First time I've been to richer sounds, glad I did .
After giving the specs I wanted it was easy , quick and professionally done to give me the options to choose from.
Very informative and no rushing me into a sale.
After placing my order, it was actually in the shop for collection next day..
Very happy with the service and the quality of equipment, plus a 6 year guarantee..
Top marks

Réponse de Richer Sounds - Bromley
Sony Bravia 3 - Great price with a 6 year guarantee, no brainer. Excellent service and communication. Pick-up super easy outside store. Will definitely use again.

Réponse de Richer Sounds - Bromley

Réponse de Richer Sounds - Bromley
Overall my experience was excellent, and the staff at the Bromley branch were very friendly and helpful.

Réponse de Richer Sounds - Bromley
Very happy with customer service, purchase process, delivery and product. Best price along with a 6 year warranty! First stop for me next time I am looking for any audio or visual products.

Réponse de Richer Sounds - Bromley
This time I ordered inline to collect next day at the shop. Was a little concerned when DPD said the shop wasn’t open to deliver it but they came back and I got the call from Paul just as I was about to finish work for the day to go home and was only 50 yards away!
Fantastic timing not to mention a great speaker!

Réponse de Richer Sounds - Bromley
Kind and patient customer service. Really got what I wanted at a fantastic price @Jerome. Many thanks

Réponse de Richer Sounds - Bromley
Very impressed with Tommy offering expert advice and excellent customer service.

Réponse de Richer Sounds - Bromley
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.