Richer Sounds - Exeter Avis 

2 995
TrustScore 5 sur 5

4,9

89-91 Sidwell Street, EX4 6PH Exeter, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another purchase from Exeter branch. To be honest I trust Richer Sounds and they are my default retailer for TV and home entertainment. Mark, the manager seems to be in firm control of things and the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can't thank the Exeter team highly enough, even for such a small sale. Went into the store last Friday to order an MP3 player, and the staff member serving not only had an uncanny ability to know wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I took in my turntable and was seen by Stephen.He was excellent. Professional, knowledgeable and nothing was too much trouble. He sorted out the fault and even looked up a suitable new stylus. All muc... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 995)

23 702 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My experience with Richer Sounds is…

My experience with Richer Sounds is always positive. Staff are extremely knowledgeable and they don’t push too hard for sales.
I had a problem that they fixed for me very easily and would go back without hesitation. The price was superb due to an offer.

11 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Great service as usual

Great service as usual, item wasn’t in stock but they ordered it in overnight and phoned the next day to say it was available (was more convenient for me to collect rather than have delivered to home which they also offered). Great store, friendly staff, great prices. Can’t ask for any more.

10 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Nick who answered every question and…

Nick who answered every question and gave me good information so I ordered over the phone there and then. I would recommend Richer Sounds for any appliance you might need. I shall certainly buy from them again when I need something

9 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Mark and Pete very helpful in Exeter

Mark and Pete very helpful in Exeter. Also have a good knowledge about hdmi cables and cinema room set ups.
In fact all the staff have been exceptional. Including sorting problem with a remote control.

7 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

A Great Shoppibg Experience

So happy to go to Richer Sounds and get what we wanted. The guys were so helpful and polite, knowledgeable too. The actual place has parking too if needed and the deal for guarantee for 6 years at £30 was superb. Delivery was next day. A great shopping experience.

3 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Quick service great product and a…

Quick service great product and a company you can put your trust in

2 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Excellent service from knowledgeable…

Excellent service from knowledgeable and friendly staff. I would not shop anywhere else for TV's etc

2 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Always a good experience...

Such a great, professional team to deal with in Exeter.

Everyone always friendly and knowledgeable which is so helpful when you are narrowing down a selection.

Definite shout out to Nick who always goes the extra mile when I contact him for a purchase.

Customer service 100% and great company.

1 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

The usual hi level of service to…

Not being able to get anywhere to audition any speakers I asked a number of friends their thoughts on a particular model I was interested in
Everyone agreed they would be a subjective improvement over my current ones
I also ran the same question by Mark the manager who agreed with everyone else
From ordering to delivery, everything was done to perfection!
Top marks as ever to Richer Sounds, especially Mark!

Almost forgot!
The item was Focal Aria N1 in piano gloss black, made especially better with the VIP price!

30 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Customer Service at its best!

Contacted the Exeter store re purchase of LG TV. Wanted to buy now to take advantage of the sale price but arrange delivery in a few weeks. Not a problem.

Great customer service.

29 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

We bought 2 things

We bought 2 things. These were successfully delivered and are now installed. We are delighted.

28 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Richer Sounds really know the product…

Richer Sounds really know the products inside out. Mark at Exeter spent quite some time with me on the phone professionally answering lots of questions. I really feel like I have the right TV for me at a really great price.

28 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

No pressure selling

No pressure selling. Good advice on different makes of TV. Delivery was excellent, on day and time agreed. Would certainly use Richer Sounds in the future. Thank you

25 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Had bought a Technics record player…

Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days later I was informed they were sending a new one, they have, wow!

7 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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