Great in person at your exter store. My kids had a great time on the F1 simulator whilst we discussed and bought some new speaker with Peter. Your showroom staff member Peter has great knowledge and... Voir plus
L'entreprise a répondu
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Great in person at your exter store. My kids had a great time on the F1 simulator whilst we discussed and bought some new speaker with Peter. Your showroom staff member Peter has great knowledge and... Voir plus
L'entreprise a répondu
I recently purchased from Richer Sounds and was extremely impressed with the service. The staff were friendly, welcoming, and very knowledgeable, taking the time to answer all my questions and provide... Voir plus
Usual great interaction with Richer Sounds staff prior to purchase. Very pleased with my subsequent purchase from them - great price and excellent guarantee period. Delivery adjusted to suit my requir... Voir plus
L'entreprise a répondu
Had asked to be able to audition two turntables which I had shortlisted , with the advice of staff at Exeter over the phone. On arrival I was taken to the dem. room where the turntables had been set... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, Royaume-Uni
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Placed an order at 15:30 day 1 , paid £20 for next day delivery (good value) and I was watching by 15:30 day 2. Very good Richer Sounds service and excellent from the couriers they use AND I Live in Cornwall. The price was excellent and the soundbar was added as well for zero cost. Samsung tv and soundbar and both are excellent. Will definitely use again.

Réponse de Richer Sounds - Exeter
First is the fact you have a parking space, as we come to you by car.
Secondly, the staff was very helpful in explaining what would be best for me.
Price wise, I have no idea if I could get it cheaper, but I'm very satisfied with what I bought.
Many thanks.

Réponse de Richer Sounds - Exeter
sound advice and efficient service, new buds arrived next day and my daughter says thank you, they're ace.

Réponse de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter
I was looking to trade in two Eversolo streamers and convert them into the flagship T10 and Z10 pairing. Not a problem for Nick at the Exeter store. Our email and phone communication quickly resulted in an acceptable deal and my new Eversolo gear was winging its way in my direction.
You always feel more than just a sale to the Exeter team and I’m more than happy to do my small part in keeping a physical store viable.

Réponse de Richer Sounds - Exeter
Nick gave us excellent advice, and the items he recommended were right for us, delivery was even quicker than expected

Réponse de Richer Sounds - Exeter
I had an issue with my turntable. Having spent a lot of money in April I was bitterly disappointed that there was a some sort of grounding fault which was causing a noticeable buzz down my headphones. Nick spent so much time with me looking at options to improve the fault. Eventually he advised me to replace the faulty turntable with a different model that had similar reviews to the one I had. The new turntable was more expensive but Nick was able to bring the price into an agreeable and acceptable range for me. I’m absolutely delighted with my new turntable and with the service that Nick gave me, despite being under immense pressure from his colleagues and management team.

Réponse de Richer Sounds - Exeter
Knowledgeable lots of advice on how best to set up with our Denon Surround sound great advice
Travelled down to purchase as good repetition from previous purchases staff are welcoming and friendly

Réponse de Richer Sounds - Exeter
Not having shopped in richer sounds for a number of years, having last visited their store in Reading some 20 years ago or more.
I was very pleased to find that the staff, were even better than back then, especially Mark at the Exeter branch who was extremely polite and helpful and knew the products very well.
We have been extremely pleased with our purchase.

Réponse de Richer Sounds - Exeter
Just left richer sounds in Exeter after a phenomenal experience.
Steve managed to fit us in for a demo same day (a must experience) and couldn't have been more helpful/not pushy. Compared different speakers for our needs, explained the entire set up, helped us learn equipment set up and wasnt condescending at all from our very obvious lack of knowledge! Could not fault the service. Thank you so much

Réponse de Richer Sounds - Exeter
Good information from well informed staff on choice of TV. No problem with returning unwanted bracket.

Réponse de Richer Sounds - Exeter
These guys know there stuff! I’ve been a long time customer of them and would not go anywhere else. Their experience is second to none and super friendly too. They won’t try and push you into the most expensive equipment, they give you proper advice based on your needs. Always great service

Réponse de Richer Sounds - Exeter
Bombarded with emails and marketing once I used them - disappointing

Réponse de Richer Sounds - Exeter
Bought an lg c5 55 inch in August, great tv and great service from the staff, delivered next day

Réponse de Richer Sounds - Exeter
I thought that Lloyd was very straight forward, and he listened to what I was looking for, and I have ended up with exactly the right system. Being a novice on latest developments, I relied on him to help me understand what was now available.

Réponse de Richer Sounds - Exeter
First class service, staff friendly and helpful. My husband and Myself wanted to buy 2 new speakers for our Tecnics hi-fi . The speakers we liked were Wharf Dale, the staff member we dealt with said we could try the speakers whilst in store, as they have a soundproof room. He carried the Hi-fi in from our car & set up the speakers for us, & put one of their Cd's in Cd player to check that the speakers worked. Sound quality was very good, so we brought the speakers. Then the staff member helped carry everything back out to the car for us. We are really pleased with our purchase. We would definitely recommend Richer Sounds.

Réponse de Richer Sounds - Exeter
The staff at Richer Sounds in Exeter are excellent. They made me feel very welcome no were happy to discuss the best solution for a TV and bracket. I always got the feeling that they were listening to me, and understood my requirements for a reasonably priced TV. Indeed, we settled on a ‘open-box’ TV at a discounted price. I always feel that I get first rate service from this branch of Richer Sounds. many thanks! Jim

Réponse de Richer Sounds - Exeter
Very well informed enthusiastic staff. Nothing too much trouble

Réponse de Richer Sounds - Exeter
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