Richer Sounds - Leicester Avis 

Wanted some noise cancelling headphones for a long haul flight that would link with plane via Bluetooth or wired. Richard sorted me out with a pair that should do the job and not at a silly price.

Levi at Leicester was just brilliant. Knowledgeable and enthusiastic and listened to exactly what I was trying to achieve. Have got it home and it sounds *awesome*. He also stopped my friend spending money on kit he didn’t need. How refreshing! But cannot recommend these guys highly enough 🙌🦾

Excellent staff, very helpful. Would have been a 5star rating had the computer system been as efficient as the staff

Fantastic service throughout. Great products and knowledge. We dealt with Levi who is a credit to the company. So knowledgeable, patient and he listens and really cares. He was also brilliant with our two little girls. From start to finish the service from Richer Sounds has been impeccable. We wouldn’t go anywhere else for TV’s and Hi Fi’s it’s lovely to know that some businesses have kept customer service as a priority, Richer Sounds in Leicester welcome you in, listen to you, spend time with you. There’s no hard sell which is refreshing and they really know their stuff. Absolutely excellent in every way. Thank you.

Smooth transaction, and friendly helpful staff. The whole experience of buying my television from Richer Sounds in Leicester was hassle and stress free. After being trapped in a vicious circle with major high street retailer, I had by a stroke of luck managed to break free of having to constantly use them. I headed straight to Richer Sounds to deal with a human being who was super helpful and accommodating. The whole process was smooth and just so stress free. TV delivered the next day by a fantastic courier. I'd just like to say thank you to Bernell for a job well done and just making everything so much easier than who I had to deal with previously!

Very fast delivery my new equipment is great easy to use sounds great

Knowledgeable, went in for a specific turntable and speaker but came out with another. Very happy.

Went in to the Leicester store last week, 5 minutes before the store was about to close. Spoke to Sebastian who was brilliant, who gave me all the time in the world. Gave me some wonderful advice and purchased a tv and wall bracket, all arrived the next day. A very happy customer!

Fantastic service from people who genuinely care.

Even though we had a fault with our TV, they went above and beyond to get it sorted quickly and without any fuss.

No call centres, no AI — just experienced, knowledgeable staff who clearly enjoy what they do and take pride in providing great customer service.

It’s refreshing to receive this level of personal service. Highly recommended!

The guys I spoke to were very helpful and patient and gave me a lot of useful advice. It was an excellent experience, far better than buying online

I have recently purchased the new SVS SB-3000 subwoofer from Richer Sounds. I received the same impeccable service from the friendly and highly experienced staff, with special thanks (but not exclusively) to James. The ordering process was made easy and delivery was arranged for the following day through DPD. I honestly cannot fault this company.

Staff are very friendly and very helpful

Always a friendly and knowledgeable bunch, unlike the competition who just quote from the manufacturers crib sheet!

The courtesy and professionalism of the staff.

I cannot praise the staff at the Leicester branch enough. When I received a home delivery of a faulty piece of kit, they arranged for a replacement unit to be delivered to the store the next day for me to pick up.
Great service.

Very knowledgeable and excellent service

I always shop at Richer sounds because can’t beat them on price and service staff are so helpful especially James at Leicester branch