Richer Sounds - Leicester Avis 

2 459
TrustScore 5 sur 5

5,0

163 London Road, LE2 1EG Leicester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First class telesales. Spoke to someone who listened to what I wanted, communicated well, made an appropriate amount of small talk while we were sorting things out, facilitated an introductory VIP dis... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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5,0

Tous les avis

(2 459)

24 861 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Team were superb

Team were superb - product knowledge and customer service was fantastic. Wouldn't go anywhere else

17 avril 2026
Logo de Richer Sounds - Leicester

Réponse de Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Staff extremely knowledgeable

Staff extremely knowledgeable, friendly and helpful. Nothing is too much trouble.

14 mars 2026
Logo de Richer Sounds - Leicester

Réponse de Richer Sounds - Leicester

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Staff great

Staff great. Good deal. Happy.

13 avril 2026
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Réponse de Richer Sounds - Leicester

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Whenever I'm upgrading my hifi

Whenever I'm upgrading my hifi, I usually end up at Richer Sounds. Great deal on an amp I'd been looking at. So a phone call later I was provided with expert reassurance about the amp spec and my speakers. Infact the store has my purchase history over 20 years! Always a pleasure with anyone who's on desk. Richard was great, just as he was 4 years ago haha.
Oh, and the JBL ma 510...that's just superb. Recommended

12 avril 2026
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Réponse de Richer Sounds - Leicester

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Perfect Service

I have always shopped with Richer Sounds either online or with my local branch in Leicester and they have always been impeccable but I must say that even this time they went above and beyond. A huge huge huge shout out to Levi who has been phenomenal providing expert advice and perfect customer service- absolutely outstanding!! The Leicester have been fantastic from start to finish!!

11 avril 2026
Logo de Richer Sounds - Leicester

Réponse de Richer Sounds - Leicester

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Happy Leicester customer…

I was taken aback by the quality of customer service. I received professional and honest advice to ensure I left with the best products for my needs.
Did I mention the staff were friendly and made the whole experience enjoyable?

4 avril 2026
Logo de Richer Sounds - Leicester

Réponse de Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Sonos Beam gen 2, Sonos sub mini & Sennheiser HD 560S

Rang to check stock was available for Sonos kit I was after in Leicester store. Stock was reserved for me and when I arrived to collect Levi was incredibly helpful, offered excellent advice regarding my choices along with an additional instore purchase of some Senheisser headphones! He even assisted with carrying the items out to my vehicle. Brilliant service and great to still have a store on the high street. Have used Richer sounds for years and this is exactly the reason why!

6 avril 2026
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Réponse de Richer Sounds - Leicester

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

LG 48" OLED TV

LG 48" OLED TV, ordered online for collection from RS in Leicester. Excellent TV, at the best price, and with the RS six year guarantee.
Collection was very straightforward, and thanks to Levi for carrying the box out to my car for me. I hadn't expected that, but greatly appreciated it.
My second time of dealing with the shop in Leicester, but no doubt not the last. I've never had anything but excellent service from all of the different branches that I've used.

30 mars 2026
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Réponse de Richer Sounds - Leicester

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Next day delivery and good price with 6 year guarantee. What's not to like. Delivery was on time. Helpful staff who gave good info on the television I purchased. Ordered over the phone.

30 mars 2026
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Réponse de Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

I ordered my streaming device after a…

I ordered my streaming device after a very useful conversation about options at the Leicester branch. It arrived quickly and safely, and, so far, I am very pleased with it.

30 mars 2026
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Réponse de Richer Sounds - Leicester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, purchased exactly was i required and at a very good price

30 mars 2026
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Réponse de Richer Sounds - Leicester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

This is the best TV store in Leicester

This is the best TV store in Leicester! Every staff member I spoke to was extremely knowledgeable. I asked every possible technical question I could think of before buying and every time I was provided an honest detaied answer. The patience and care they have to ensure each customer is happy is something I have never experienced anywhere else.

I have been buying from here for years and will always be loyal to a company with this level of service and knowledge in what they're selling. I highly highly recommend. Best in the business.

28 mars 2026
Avis spontané
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Réponse de Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

I have been buying from RS since…

I have been buying from RS since 1982,first in Nottingham and then in Leicester. Today was my latest visit and as usual was very rewarding. Levi served me and I was very pleased to meet him.He was helpful and professional with an engaging manner. Many thanks once again.

4 avril 2026
Avis spontané
Logo de Richer Sounds - Leicester

Réponse de Richer Sounds - Leicester

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

First class service

First class service, reasonable prices, and Levi certainly knows the prducts and the detail.

23 mars 2026
Logo de Richer Sounds - Leicester

Réponse de Richer Sounds - Leicester

Thanks for your 5 star review, we look forward to seeing you again next time

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