Richer Sounds - Lichfield Avis 

I knew exactly what I wanted, a pair of Sonos 100 speakers in white. I telephoned one of the stores and spoke to a really polite, efficient male (sorry cannot remember his name). The speakers were slightly cheaper then the Sonos website and the thing that really sealed the deal was 6 year warranty 👍🏻 I had 3 months interest free credit which the staff talked me through, it was so easy! I paid a little extra for next day delivery and everything was perfect 👌 I’ve used Richersounds on previous occasions and cannot fault them!

Not only did I get good advise the product turned up earlier than expected. Great

I will probably repeat what other people are saying, but the greatest thing about Richer Sounds, in general, is that friendly atmosphere. There is no force, to sell you something, or to sell you the most expensive gear, what is nice. You are arriving, explaining your situation, what you are looking for, maybe letting the guys know your picks, they're asking for your sound taste, type of music you're listening to, room size, if it's acoustically treated, etc. Full, professional, based on experience and your circumstances,advice. You can for example say that, I wanted to buy this amp, but the seller will tell you: for you and your circumstances, I can personally advise you to buy this amp, which is slightly cheaper, it doesn't have something, but for example have a better components, build quality or a sound signature is leaning towards your sound taste, or... instead of this one, maybe you can spend slightly more but.... There is no pressure, just reasonable advice. I have been shocked that couple months ago I came to but a streamer and a seller still remembered me

Luca was excellent in his advice to me and I'm well happy with deck and speakers a step back in time playing albums thank you

Great knowledge

Ordered Sony tv click ,and collect because I did not want to wait in for a delivery-next day!- rang up 2 days later for a progress but told it was not there yet,and were unable to track a click and collect-called in to the shop whist in town on Thursday for an update-not there-Tom -very helpful-checked the computer to find it had been delivered the next day day but put on the wrong shelf and did not generate an email or text to say it was there

Bernie in the Lichfield branch was very helpful and knowledgeable, I love this shop.

Fantastic service!

Great communication in understanding what I required. I only ever buy fro Richer Sounds due to knowledge of staff.

The sales assistants literally went through all the amplifiers they had in stock as i didnt want to leave without one. It was very close to closing time so I left happy after purchasing the Audiolab 9000a with a nice discount. Even though I wasnt intending on spending anywhere near that amount.

Excellent service, pleasant helpful staff. Very good value for money

The very helpful staff.

Staff are welcoming and very knowledgeable. Prices are reasonable and they do a price match guarantee. Nice to get that personal touch.

Really helpful staff - Tom was spot on and even carried the speakers on on the car for my wife. Will be spending even more there - great experience at Lichfield

Excellent service all round. Luca is great at explaining every details. great end user experience. highly recommend.

Total professional service from the moment you enter the store, great selection of TV’s with top advice and guidance given by sales staff. Very happy with purchase, delivery and installation.

Bought the Argon TT MK2 semi auto turn table. The advice from Tim was very well received and useful. This quality turn table has really complicated my Techniques Hifi. Excellent service.