Adrian, the store manager was a calm character, zero hard sell and just helped me make choices I'm still very happy with. I got to try the equipment I was interested in without being rushed. My first... Voir plus
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People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... Voir plus
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Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... Voir plus
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Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
268 Deansgate, M3 4JB, Manchester, Royaume-Uni
- 0333 900 0086
4,9
Excellent
1 k avis
Demande des avis aux clients
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Very happy with the cheap TV I bought…
Very happy with the cheap TV I bought from Richer Sounds.
3 février 2026
Réponse de Richer Sounds - Manchester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Caring and knowledgeable manager
2 février 2026
Réponse de Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Réponse de Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Fantastic deal
Fantastic deal. Great price on a clearance Arcam CD5 delivered to Sheffield store from Manchester in 2 days. Open box, but brand new product.
Great service.
30 janvier 2026
Réponse de Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Placed my order on Friday and the…
Placed my order on Friday and the television was delivered on Saturday. Unfortunately the television failed but customer services have been good in organising a return and a refund
30 janvier 2026
Réponse de Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Outstanding customer service.
The representative took my order, discussed it with me and checked that it was correct for my needs then gave additional advice on setting it up. Brilliant service
29 janvier 2026
Réponse de Richer Sounds - Manchester
Thank you for your 5 star review!
Helpful, friendly and great value.
I enquired about a clearance item and the store could not have been more helpful. I was given the full story on the item - which was absolutely fine - and the store was happy to hold it for me to check over before paying and collecting - it was also incredibly good value!
18 janvier 2026
Réponse de Richer Sounds - Manchester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Clearance Bargain
Having received details of a clearance sale, I submitted a request half expecting not to hear anymore. However, within a day, I was informed a Blu Ray Player was available at a very reasonable price. Delighted with the service I received from Shiv who was efficient and friendly.
5 février 2026
Avis spontané
Réponse de Richer Sounds - Manchester
Thank you for your wonderful feedback
Minimal purchase….optimum advice
Went into Manchester shop to buy a 1.5m optical cable. Received all the reassurance I needed that what I was proposing would work (it has).
As always, a warm welcome from friendly and knowledgable staff.
27 janvier 2026
Réponse de Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Stellar service as always from richer…
Stellar service as always from richer sounds. Cheers guys
12 novembre 2025
Réponse de Richer Sounds - Manchester
Thank you for your 5 star review, it’s lovely to read your comments.
Quick and reliable
Good price. Prompt delivery to the shop and easy pickup arrangements.
20 janvier 2026
Purchased a 32”Phillips Ambilight tv
Purchased a 32”Phillips Ambilight tv, Wasn’t suitable for a wall bracket . Returned for a 32” Mitchell & White , Easy swap no problems. John Doyle.
16 janvier 2026
Réponse de Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Expert advice
I have had two purchases here recently. On both occasions, I was impressed by the knowledge and impartial advice of the staff. It’s good to deal with enthusiastic experts.
16 janvier 2026
Réponse de Richer Sounds - Manchester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Réponse de Richer Sounds - Manchester
Thank you for your 5 star review, it’s lovely to read your comments.
Very happy with my new turntable
Very happy with my new turntable. I asked for next day delivery and it was sent and very well tracked. Would definitely recommend richer sounds to all my friends and family. Great business.
15 janvier 2026
Expert advice
14 janvier 2026
Réponse de Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
We had excellent service and advice…
We had excellent service and advice from Matt in the Manchester store. He gave us a great general overview of options in the current TV market ( we hadn't bought a new TV for a long time), and at no point did he rush us or try to upsell us. He listened to what was important to us and laid out a choice of options. First class!
14 janvier 2026
Very helpful and friendly staff
Very helpful and friendly staff, purchased record player for the first time, they answered all the questions I had.
Great that I could have it delivered home as I don't live in centre of Manchester.
Packaged very well. Thrilled with my purchase.
10 janvier 2026
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