Richer Sounds - Middlesbrough Avis 

1 614
TrustScore 5 sur 5

5,0

63-65 Borough Road, TS1 3AA Middlesbrough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer So... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 63-65 Borough Road, TS1 3AA, Middlesbrough, Royaume-Uni

  • 0333 900 0096

5,0

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(1 614)

23 583 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service and very good expert advice given even though we weren’t spending a lot of money. We were made to feel valued.

6 janvier 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, staff very polite, helpful and informative. Purchase was simple and straight forward
Simply nan excellent service

5 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Love visiting Richer Sounds

Love visiting Richer Sounds, staff actually provide customer service, knowledgeable and friendly. I always come always with a great deal too

2 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

The staff are very knowledgeable and…

The staff are very knowledgeable and helpful. They are interested in what you have to say and offer good advice. I will continue to use the Middlesbrough shop.

4 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Richer sounds is the best place to shop for hi fi staff are very helpful and patient…

The staff are very helpful and patient and give me some good advice. Will let you test the equipment.I had good experience at the Middlesbrough store with Stuwart who help me pick some great speakers and amplifier will highly recommend thanks so much

4 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

First rate service

First rate service. Very knowledgeable and a pleasure to buy from. Highly recommend

4 janvier 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Excellent service and a big shout out…

Excellent service and a big shout out to Shaun for been so helpful...Thanks

3 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Top notch servicev

Hi there ,,I went to richer sounds to buy my new blu ray dvd player ,,as usual ,,I got top notch service ,,,they went out of there way to make sure ,I got the service that I wanted ,,,,,if you ever need anything like TVS ,,dvd players or things like that,,,you should go to richer sounds,,,there service can't be bettered

30 décembre 2025
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Réponse de Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Helpful staff with excellent knowledge…

Helpful staff with excellent knowledge and customer focused
Relaxed atmosphere and everything was done properly and professionally
I would definitely highly recommend purchasing from them

2 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Face to face Buying.

Looked online and found prices for an Arcam CD5 player.Richer sounds not the cheapest but I was aware of there price match/beat policy so followed instructions to contact them. Excellent response within 15 mins with great price.I wanted to keep business on the High street as opposed to online. I got a deal done and picked up player 3 days later .Well done to Shaun.

2 janvier 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Great product with 6yr warranty and a…

Great product with 6yr warranty and a great price match plus deal. Good advice from staff. Quick delivery.

2 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Support and expertise top drawer

The level of support and expertise is second to none. It’s always good to speak face to face and get all of the questions off the chest.

31 décembre 2025
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Réponse de Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Service and Expertise that you don’t get from the big online retailers

I recently purchased speakers and an amp from Richer Sounds. The service has been excellent, the product knowledge and customer service has been top notch. Special thanks to Tom at head office and also to the Middlesbrough branch.

7 janvier 2026
Avis spontané
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Réponse de Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great Experience as ever

It’s always a pleasure dealing with RicherSounds staff. They don’t give you any sales BS, and offer good advice on what’s system is more appropriate.
I had a demo of 2 different Marantz systems with 2 different speakers. The cheaper system served my needs. Job done!

30 décembre 2025
Noté 5 sur 5 étoiles

Very helpful staff that will go out of…

Very helpful staff that will go out of their way to make sure you get the product that is best for you I wouldn’t go anywhere else

26 décembre 2025
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Réponse de Richer Sounds - Middlesbrough

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Friendly staff with good knowledge of…

Friendly staff with good knowledge of the product and a willingness to help and inform followed up with a good price

26 décembre 2025
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thank you for your 5 star review!

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