Richer Sounds - Middlesbrough Avis 

The sales guy set up the hifi i wanted to buy ready for when I arrived, and allowed me to actually hear the difference that different speakers made to the quality of the sound by swapping between them for me. In a world of online shopping, being able to try items out before buying and ask questions is invaluable to me as a customer. Very happy 😁

The staff were knowledgeable and extremely helpful. I have used Richer Sounds before and will definitely do so again. Highly recommended.

I spoke to Paul at the Middlesborough store about a piece of equipment that was listed on the website but not possible to order. He said he would check and come back to me, which he soon did with the relevant information, allowing me to make a pre-order. All very smooth and helpful.

You remember things to help people and you understood the error we made and still treated us though we really are sane!!!

Best electrical entertainment outlet by a mile.
Great prices helpful knowledgeable staff
Love shopping there

Friendly, helpful. Nothing too much trouble

Very helpful and knowledgeable staff.
Being able to see and hear different TV’s to make an informed decision.

Great deals and fabulous range of products to choose from. I found the whole ordering process extremely easy and straightforward. Great customer focused service!

Just really good service! happy to spend time on the phone to make sure I got the right thing .

My second purchase within a couple of weeks.
Yet again I received great service . Communication regarding the delivery of my goods was excellent.

Perfect communication and very friendly staff thank you 😊

Excellent advice and service

On the strength of 55inch TV LG I bought Cambridge CD player on Black Friday at a good price and it was delivered free the following day. V good service

Rang Middlesbrough shop and spoke to Paul. Whilst he did not have the WiiM Ultra and Audio quest Rocket 11 speaker cable in stock, he said he could get it shipped to me the next day.
They arrived on time. The WiiM streamer is excellent, within 10 minutes I was streaming FlAc music from my NAS with no effort what do ever. And wooh, what sounds!
Setup:
Cambridge Audio Ca81,
Dali Oberon 5s,
Project X,
WiiM Ultra.

The item I was looking for was out of stock but the guy in store ordered it and it arrived at the store within 48 hours.Got a text and e mail letting me know it had arrived.Spot on service.

Excellent service from Middlesbrough branch. Offered me a very good deal on samsung 83 inch tv. Very helpful and also flexible on delivery as I am buying a new house.

As always a first class service given in all respects. I wouldn’t use any other company.

The sales manager dealt with me when I attended Richer Sounds. He was polite and very knowledgeable. I have purchased items from this store on previous occasions and found them to be reasonably priced.

Excellent and knowledgeable customer service as always! Middlesbrough team go over and above to answer questions, give opinions on suitability making a choice of product so much easier. We don't buy our entertainment products from anywhere else!

Phoned to check on availability of a Wiim Ultra to take advantage of the excellent price deal. Excellent response from Stuart who confirmed availability and reserved one for me. Called in to the shop next day and received super support from David who demonstrated the set up using my own USB stick, and sold me the reserved Ultra. The set up at home was very easy and the product is superb. Great result all round!