First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Voir plus
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Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer So... Voir plus
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I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... Voir plus
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I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
63-65 Borough Road, TS1 3AA, Middlesbrough, Royaume-Uni
- 0333 900 0096
5,0
Excellent
2 k avis
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Panasonic SSZ55BEB
after initial disapointment that the TV I wanted was not available at the Middlesbrough store, Shaun came back to me with a solution/delivery from another store which as worked out fine
23 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thanks for your feedback, great to read you were happy with our service.
Your staff are always efficient and most helpful…
Your staff are always efficient and most helpful and knowledgable about the product they are selling.
19 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thanks for your feedback, great to read you were happy with our service.
Recent Purchase
Had a problem with a tv bought recently however I was told to take it back to richer sounds by the store manager and exchanged for a better model, no questions asked, great company, always happy to help you out.
19 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Excellent Company to deal with
Great buying experience. Friendly, knowledgeable staff. Flexible opening times and good prices.
18 janvier 2026
Friendly staff
Friendly staff, couldn’t do enough for you even looking further to find the right thing for us. Good choice and fair prices.
18 janvier 2026
There is a great team in middlesbrough…
There is a great team in middlesbrough branch. Good knowledge in hifi. Always ready to help.
18 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thank you for your wonderful feedback
We had arranged for a demonstration of soundbar
We had arranged for a demonstration of a soundbar and subwoofer and were very impressed the sales man was very helpful and explained all about it. In fact we bought it there and then.
17 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Fantastic service from Richer Sounds
Fantastic service from Richer Sounds. The staff were knowledgeable, friendly, and gave honest advice without any pressure. Great prices and a smooth overall experience. Highly recommended.
14 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Visited Middlesbrough branch after Xmas…
Visited Middlesbrough branch after Xmas looking for a sound bar. Discussed options with the helpful staff, who as usual showed great knowledge of the products available. Eventually settled on a Denon at a good VIP price. Performs well and. Ideal for our lounge layout.
Excellent service as usual.
10 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thanks for your 5 star review, we look forward to seeing you again next time
Good service
Good service, attentive to what we were looking for & a good quality product
9 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service
Great service, great price, would definitely shop at Richersounds Middlesbrough again.
10 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Service excellent as always
Excellent service .Television delivered in three days.All your salesmen are so well informed and helpful .The same in York and Newcastle.
5 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent Service
We spent quite a lot of time with Paul from the Middlesbrough branch getting advice about choosing a TV. He was patient and happy to turn the shop lights off to get a better idea of reflection and picture quality, explaining all the options for us. We opted for an LG C5 which we are very happy with. He had to order it in and it was with us in less than 24 hours....brilliant service...
6 janvier 2026
Avis spontané
Réponse de Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Quick and pleasant process
Very helpfully tele sales initially who told me they didn't have the item I wanted in stock but that I could phone one of their shops direct who still had the product and order from them. Called the store in Middleburgh, very helpful and order was placed in 5 minutes and item delivered.
8 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thank you for your wonderful feedback
Great service from initial enquiry to…
Great service from initial enquiry to receiving my purchase. Was initially going to have item delivered to nearest store to collect, but was offered free next day delivery to my home address saving me 40 mile round trip. Also price as VIP member saved.
8 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Great branch, always helpful.
Helpful staff, knowledgeable and very engaging.
As usual, Richer Sounds offered the best, most competitive prices and genuine offers of any on-line or high street retailer. Highly recommended.
8 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thanks for your feedback, great to read you were happy with our service.
Arrived on time and left in the inside…
Arrived on time and left in the inside porch.
Alls well
7 janvier 2026
Réponse de Richer Sounds - Middlesbrough
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Réponse de Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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