Richer Sounds - Middlesbrough Avis 

1 576
TrustScore 5 sur 5

4,9

63-65 Borough Road, TS1 3AA Middlesbrough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Stuart helped me through the buying process for a UST projector, his knowledge and that of his colleagues was really helpful and I could not be happier with my purchase. I always go to Richer Sounds f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have bought my last few tv's from Richer Sounds. Great staff at Middlesbrough . Great customer service and very helpful. Always good on price and the extra warranty that others don't give is very reas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Customer service. I had queries about speaker brackets seen online. I got through to Paul at Middlesbrough branch who suggested a product and checked they would fit my speakers from eBay. I forgot to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An issue with the website not processing a discount led me to call to place my order. With the offer honoured, my delivery came within 4 days. Perfect. However the smallest item arrived damaged, no qu... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 63-65 Borough Road, TS1 3AA, Middlesbrough, Royaume-Uni

  • 0333 900 0096

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 576)

23 820 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Service

We spent quite a lot of time with Paul from the Middlesbrough branch getting advice about choosing a TV. He was patient and happy to turn the shop lights off to get a better idea of reflection and picture quality, explaining all the options for us. We opted for an LG C5 which we are very happy with. He had to order it in and it was with us in less than 24 hours....brilliant service...

6 janvier 2026
Avis spontané
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Quick and pleasant process

Very helpfully tele sales initially who told me they didn't have the item I wanted in stock but that I could phone one of their shops direct who still had the product and order from them. Called the store in Middleburgh, very helpful and order was placed in 5 minutes and item delivered.

8 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Great service from initial enquiry to…

Great service from initial enquiry to receiving my purchase. Was initially going to have item delivered to nearest store to collect, but was offered free next day delivery to my home address saving me 40 mile round trip. Also price as VIP member saved.

8 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Great branch, always helpful.

Helpful staff, knowledgeable and very engaging.
As usual, Richer Sounds offered the best, most competitive prices and genuine offers of any on-line or high street retailer. Highly recommended.

8 janvier 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Great guys very helpful

Great guys very helpful

6 janvier 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great service

Great service and very good expert advice given even though we weren’t spending a lot of money. We were made to feel valued.

6 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, staff very polite, helpful and informative. Purchase was simple and straight forward
Simply nan excellent service

5 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Love visiting Richer Sounds

Love visiting Richer Sounds, staff actually provide customer service, knowledgeable and friendly. I always come always with a great deal too

2 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

The staff are very knowledgeable and…

The staff are very knowledgeable and helpful. They are interested in what you have to say and offer good advice. I will continue to use the Middlesbrough shop.

4 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Richer sounds is the best place to shop for hi fi staff are very helpful and patient…

The staff are very helpful and patient and give me some good advice. Will let you test the equipment.I had good experience at the Middlesbrough store with Stuwart who help me pick some great speakers and amplifier will highly recommend thanks so much

4 janvier 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

First rate service

First rate service. Very knowledgeable and a pleasure to buy from. Highly recommend

4 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Excellent service and a big shout out…

Excellent service and a big shout out to Shaun for been so helpful...Thanks

3 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Top notch servicev

Hi there ,,I went to richer sounds to buy my new blu ray dvd player ,,as usual ,,I got top notch service ,,,they went out of there way to make sure ,I got the service that I wanted ,,,,,if you ever need anything like TVS ,,dvd players or things like that,,,you should go to richer sounds,,,there service can't be bettered

30 décembre 2025
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Réponse de Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Helpful staff with excellent knowledge…

Helpful staff with excellent knowledge and customer focused
Relaxed atmosphere and everything was done properly and professionally
I would definitely highly recommend purchasing from them

2 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Face to face Buying.

Looked online and found prices for an Arcam CD5 player.Richer sounds not the cheapest but I was aware of there price match/beat policy so followed instructions to contact them. Excellent response within 15 mins with great price.I wanted to keep business on the High street as opposed to online. I got a deal done and picked up player 3 days later .Well done to Shaun.

2 janvier 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Great product with 6yr warranty and a…

Great product with 6yr warranty and a great price match plus deal. Good advice from staff. Quick delivery.

2 janvier 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Support and expertise top drawer

The level of support and expertise is second to none. It’s always good to speak face to face and get all of the questions off the chest.

31 décembre 2025
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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