The personal care concern of Richer Sounds distinguishes them from other retailers. I bought our Humax TV recorder from the Plymouth branch about 15 years ago-it still works perfectly. Yes I appreci... Voir plus
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I visited the Plymouth store on a Tuesday where Jamie gave me a lot of help in choosing the right tv. The following day I phoned the store and ordered via Josh. Despite not paying for express deli... Voir plus
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Superb service. Knew all the answers I needed to make a purchase of a LG C5 55" TV on the phone. Arrived at the shop, in Plymouth, and left literally 5 minutes later having purchased exactly what I wa... Voir plus
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I ordered some speakers on Monday, they were delivered on Wednesday by DPD . They look and sound great even though they’re only connected to an old Denon DM37 . Five star service from Richer Sounds an... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
87-89 Exeter Street, PL4 0AH, Plymouth, Royaume-Uni
- 0333 900 0047
4,9
Excellent
2 k avis
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Great advice and help from Jamie at the…
Great advice and help from Jamie at the Plymouth Branch. Purchased an Eversolo DMP A8, which is a great machine but fiddly to set up. Jamie was a great help in sorting things out.
10 juillet 2026
Réponse de Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Honest candid advice with no attempts…
Honest candid advice with no attempts to upsell to items that were more expensive, staff were exemplary
9 juillet 2026
Réponse de Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Advice and sale
All went swimmingly by mail order. My amplifier came within a few days, and is performing well.
Thank you Jamie
8 juillet 2026
Réponse de Richer Sounds - Plymouth
Thank you for your 5 star review!
Brilliant service from knowledgeable people
I visited the Plymouth store on a Tuesday where Jamie gave me a lot of help in choosing the right tv. The following day I phoned the store and ordered via Josh.
Despite not paying for express delivery the set was delivered on the Thursday.
This is the second tv I have purchased from the Plymouth store recently and on both occasions I have had brilliant service. I really appreciate being able to speak to someone knowledgeable face to face.
Thank you
8 juillet 2026
Réponse de Richer Sounds - Plymouth
Thanks for your great feedback and for supporting local business.
Ordered some new decks 1210’s mk7’s and…
Ordered some new decks 1210’s mk7’s and they got delivered early the next day!
Got a bit of discount too.
Well happy
7 juillet 2026
Réponse de Richer Sounds - Plymouth
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Ben 10!
I try to buy from Richer Sounds if I can, but I thought that I would have to get from another retailer. I wanted a new 55 inch Samsung TV, but it was cheaper elsewhere. I rang the Plymouth shop and spoke to Ben who came up with a lower price so I quickly said yes. TV delivered a few days later and I'm very pleased with it. Thank you Ben!
2 juillet 2026
Réponse de Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Knowledgeable Staff
Staff were all knowledgeable and listened to customer requirements before giving recommendations
Parking close to shop was essential
7 juillet 2026
Réponse de Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Réponse de Richer Sounds - Plymouth
Thank you for your 5 star review, it’s lovely to read your comments.
Friendly staff and great service
Friendly staff and great service. Competitive pricing with advice given about purchase before completing transaction.
2 juillet 2026
Réponse de Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Silver Service I ordered some speakers on Monday
I ordered some speakers on Monday, they were delivered on Wednesday by DPD . They look and sound great even though they’re only connected to an old Denon DM37 . Five star service from Richer Sounds and DPD .
30 juin 2026
Réponse de Richer Sounds - Plymouth
Thank you for your 5 star review, it’s lovely to read your comments.
The personal care concern of Richer…
The personal care concern of Richer Sounds distinguishes them from other retailers. I bought our Humax TV recorder from the Plymouth branch about 15 years ago-it still works perfectly.
Yes I appreciate this smart phone era means everyone must live in a different world and our purchased 55" TV has too many uneccessary idiosyncratic steps just to switch on, but I am sure I might live long enough to get used to it!!
RS gave a real down to earth set /price offer (£499) excellent delivery-I hope we will not require their long term guarantee or service! Our last TV, (55" LG £1200) expired 2 months past its 5 year optional guarantee!
6 juillet 2026
Réponse de Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Excellent help and advice
Excellent help and advice. Very happy and blown away by sound of new Yamaha amp and stereo, marantz cd player and new warfare speakers and cabling. Thanks Jamie.
4 juillet 2026
Réponse de Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Superb service
Superb service. Knew all the answers I needed to make a purchase of a LG C5 55" TV on the phone. Arrived at the shop, in Plymouth, and left literally 5 minutes later having purchased exactly what I wanted. TV arrived the following day. Courier was polite, helpful and had the TV connected to the LG SC9S soundbar/stand and watching it within 15 minutes of it being delivered. Awesome service would highly recommend.
1 juillet 2026
Réponse de Richer Sounds - Plymouth
Thank you for your wonderful feedback
New customer experience
I visited the Plymouth branch as a first time customer seeking advice on sub woofers for my sound system. Ben was very knowledgeable answering all my questions and I appreciated the opportunity to experience a demonstration. I purchased one in store and had some speaker cable made for me which I'm very pleased with. Many thanks Ben
30 juin 2026
Avis spontané
Réponse de Richer Sounds - Plymouth
Thank you for your 5 star review, it’s lovely to read your comments.
Always the Best
Always the Best, nobody offers a better service & offers.
Jamie looked after me but all the guys are so helpful.
🙏 Many Many Thanks.
24 juin 2026
Réponse de Richer Sounds - Plymouth
Thank you for your 5 star review, it’s lovely to read your comments.
Great service as usual and products are…
Great service as usual and products are always top notch. Definitely recommend plus Jay from Plymouth branch is always very helpful and informative. Thank you 👍👍👍😎
14 juin 2026
Réponse de Richer Sounds - Plymouth
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
All members of staff helpful and…always reliable
All members of staff helpful and knowledgeable.
23 juin 2026
Réponse de Richer Sounds - Plymouth
Thanks for your great feedback and for supporting local business.
Great customer service
Great customer service. Called the telesales number and spoke to a very helpful guy at the Plymouth store I think it was. The tv I wanted was not in stock and he advised me on a very similar model which was cheaper. I bought the model he advised and am very happy with the price and the tv. Delivery was next day. The delivery guys were very helpful. All round positive experience and the best price for a tv I have found. Would recommend. I will defuse them again in the future.
22 juin 2026
Réponse de Richer Sounds - Plymouth
Thanks for your great feedback and for supporting local business.
nice place nice staff ,picked up what I…
nice place nice staff ,picked up what I wanted had a chat and went on my way
8 juin 2026
Réponse de Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Staff adjust their advice to match…
Staff adjust their advice to match client's knowledge and needs
17 juin 2026
Réponse de Richer Sounds - Plymouth
Thank you for your wonderful feedback
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