Richer Sounds - Plymouth Avis 

I try to buy from Richer Sounds if I can, but I thought that I would have to get from another retailer. I wanted a new 55 inch Samsung TV, but it was cheaper elsewhere. I rang the Plymouth shop and spoke to Ben who came up with a lower price so I quickly said yes. TV delivered a few days later and I'm very pleased with it. Thank you Ben!

Staff were all knowledgeable and listened to customer requirements before giving recommendations
Parking close to shop was essential

You are always very helpfull ,

Friendly staff and great service. Competitive pricing with advice given about purchase before completing transaction.

I ordered some speakers on Monday, they were delivered on Wednesday by DPD . They look and sound great even though they’re only connected to an old Denon DM37 . Five star service from Richer Sounds and DPD .

The personal care concern of Richer Sounds distinguishes them from other retailers. I bought our Humax TV recorder from the Plymouth branch about 15 years ago-it still works perfectly.
Yes I appreciate this smart phone era means everyone must live in a different world and our purchased 55" TV has too many uneccessary idiosyncratic steps just to switch on, but I am sure I might live long enough to get used to it!!
RS gave a real down to earth set /price offer (£499) excellent delivery-I hope we will not require their long term guarantee or service! Our last TV, (55" LG £1200) expired 2 months past its 5 year optional guarantee!

Excellent help and advice. Very happy and blown away by sound of new Yamaha amp and stereo, marantz cd player and new warfare speakers and cabling. Thanks Jamie.

Superb service. Knew all the answers I needed to make a purchase of a LG C5 55" TV on the phone. Arrived at the shop, in Plymouth, and left literally 5 minutes later having purchased exactly what I wanted. TV arrived the following day. Courier was polite, helpful and had the TV connected to the LG SC9S soundbar/stand and watching it within 15 minutes of it being delivered. Awesome service would highly recommend.

I visited the Plymouth branch as a first time customer seeking advice on sub woofers for my sound system. Ben was very knowledgeable answering all my questions and I appreciated the opportunity to experience a demonstration. I purchased one in store and had some speaker cable made for me which I'm very pleased with. Many thanks Ben

Always the Best, nobody offers a better service & offers.
Jamie looked after me but all the guys are so helpful.
🙏 Many Many Thanks.

Great service as usual and products are always top notch. Definitely recommend plus Jay from Plymouth branch is always very helpful and informative. Thank you 👍👍👍😎

All members of staff helpful and knowledgeable.

Great customer service. Called the telesales number and spoke to a very helpful guy at the Plymouth store I think it was. The tv I wanted was not in stock and he advised me on a very similar model which was cheaper. I bought the model he advised and am very happy with the price and the tv. Delivery was next day. The delivery guys were very helpful. All round positive experience and the best price for a tv I have found. Would recommend. I will defuse them again in the future.

nice place nice staff ,picked up what I wanted had a chat and went on my way

Staff adjust their advice to match client's knowledge and needs

Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the future is more predictive training as they can”t guess what I need when I walk in 100% of the time.

Speedy response to enquiries regarding the TV I purchased.
Genuine price matching.

Great online assitance..

Hi. I knew the product that I wanted. I went to the local store in Plymouth, The person I dealt with was efficient, not condescending and didn't try and upsell additional products.
It was refreshingly brief and professional experience that proved to me that your company deserves it's excellent reputation.
You also used an excellent delivery company; the men who delivered the product were also very professional.

excellent all round transaction. Spin clean ordered over the phone and thanks to very helpful staff member the purchase experience was faultless. Item arrived on time and handled respectfully. Very pleased , highly recommended - many thanks.