Richer Sounds - Plymouth Avis 

Price, prompt delivery

I am always greeted with a friendly smile and a willing to help. I get good advice when discussing options of the type of product I want to buy and always get excellent service.

We bought a new LG TV from you recently. The staff in the shop were very helpful and pleasant. The purchase was made efficiently and with no delays and the TV and Freeview box were set aside for Kevin to collect for us.
Those were the positive points.
I felt I had to buy another TV as the Panasonic I bought from you last April had developed a fault. It has been sent away for repair leaving us with no TV in our lounge. Your guarantee does not provide a spare set and we found it too inconvenient to manage without a TV to watch. This was made even more difficult because my husband has Alzheimer's disease. Watching TV is his only entertainment during the day.

As always helpful service, rapid delivery, aided me in carrying TV to the car.

My Cyrus CD7 had given up the ghost after 25 years of service so i was looking for a replacement. I had been told by a dealer locally that the replacement - CDi had sold out completely and not available anywhere. Richer Sounds were advertising stock. I was sceptical so I called the Plymouth branch and spoke to Oana who was helpful, professional and answered my questions - took and order and communicated a delivery date. The product did turn up - earlier than promised and is now working well in the HiFi stack. I then received an email from Oana to check everything was OK. Great service is alive and living in Plymouth !

Was helped to make a decision of what was best for me, on choosing a Tv

From the outset the staff at the Plymouth branch have been helpful and personable upon purchasing a number of items.
When there was a problem with a Cambridge Audio amp they went beyond strict protocal to solve the issue.
Thanks Richer Soinds

A staff that know the products being sold. The only shop to suggest a cheaper option if they believe it is in the customer interest. A shop that does not want just today's business they want life time customers and I am.

I bought a Hisense tv using Richer Sounds on line store and decided to collect it myself from my local store. Before collecting it a week later I noticed that it was now advertised at a cheaper price. I drew this to the assistants attention when collecting and was immediately refunded the difference. Good experience, well done.

Richer sounds Plymouth were very good and very patient on my phone call when placing my order

Knowledge, helpfulness.

We are repeat customers to our local Richer Sounds. Why? Because of the personal service with sound knowledge and advice. You can purchase confidently knowing you are getting the best price because the company will price match.
Hopefully it will not require me to return very soon but when I do I am confident that the level of care and service will still be there. Thank you

Richer Sounds is my go to experts for all audio and television needs and I'm never disappointed. My recent upgrade of audio equipment was chosen after a lot of help in store. Nothing is too difficult for them and I now have a superb sound system. Many thanks

Really great service from Ben , very efficient and went over and above my expectations . Plus amazingly quick delivery . Very impressed !

A big Thankyou to Jay , who kindly helped an old lady , Sort out the paying by card on line . Got there in the end with help . He was very kind and patient .

I had the best experience,giving there time & experience the staff wur amazing 👏 recommend,the best music store,for sure,,regards joe

Staff very helpful, good knowledge of products, ordered set of headphones which arrived earlier than expected.

Great response from Josh and Jay on the web enquiries team.

Been going here for many many years. Always great customer service and helpful in every way. Will continue to shop here in years to come. Well done to the team at richer sounds

Easy to park & visit the store. Helpful, knowledgable staff who helped me make the decision to purchase the soundbar. Always use Richer Sounds, can’t fault them