Richer Sounds - Southampton Avis 

2 657
TrustScore 5 sur 5

4,9

77 London Road, SO15 2AA Southampton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the prod... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Being able to speak with the staff is always a delight, knowing their deep insight and advice on what to get/what not to get. I remember Rob showed me one of the rooms that had some high end streamer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I reserved a Denon tuner/cd player, M41-DAB, which was listed as a clearance item. The response from the Southampton store was quick and I was phoned the next morning and told about the condition of t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(2 657)

24 990 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very quick service with good advice…

Very quick service with good advice followed by a useful demonstration. much appreciated help with the goods to the car. The items I bought are perfect for my requirements.

25 février 2026
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Réponse de Richer Sounds - Southampton

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

The gentleman who served me was…

The gentleman who served me was knowledgeable and when I described what I needed, he knew exactly which product to offer me. He was courteous, friendly and helpful. The headphones had to be ordered from the warehouse and were delivered to my home the following day. I am delighted with them. Thank you.

24 février 2026
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Réponse de Richer Sounds - Southampton

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Another excellent visit to Richer…

Another excellent visit to Richer Sounds.
Great products, great advice, great prices and a very experienced team!!

24 février 2026
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Réponse de Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Noté 4 sur 5 étoiles
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Réponse de Richer Sounds - Southampton

Thank you for the great review. We’re delighted you found the technical information useful — making sure customers feel confident in their decision is very important to us. If you ever have any questions about your setup, we’re always here to help.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Noté 5 sur 5 étoiles

Brilliant customer service

Brilliant customer service! Southampton helped me out of a situation, gave me loads of advice for future purchases. The Cambridge CD player I came home with sounds amazing even through my 1976 Trio receiver!!

1 mars 2026
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Réponse de Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Choosing a replacement TV

I had to visit Richer Sounds to choose a replacement TV due to the previous TV I had that had developed a fault that was not repairable. The whole experience I had was fantastic the service was second to none. The staff were very helpful and friendly with product knowledge to match. Why shop anywhere else? Keep up the good work.

18 février 2026
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Réponse de Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 4 sur 5 étoiles

Good knowledge and service at Richer Sounds, Southampton

I visited Richer Sounds in Southampton, after learning that they are an outlet for Ortofon - I need a decent magnetic cartridge for my Transcriptors turntable.
I found them knowlegeable and helpful - they provided me with technical information I was unable to find on the Ortofon website.
I bought a mid-range Ortofon moving magnet cartridge. It was not in stock, but was delivered when promised. I have now fitted it, and it works well with my turntable and Quad 33/303 setup.

19 février 2026
Noté 5 sur 5 étoiles

Staff have great knowledge

Staff have great knowledge of all their products and explained everything in terms that were easy for me to follow

30 novembre 2025
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Réponse de Richer Sounds - Southampton

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

New TV

Good advice, different options offered, not pushed towards any brand. Prompt delivery.

18 février 2026
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Réponse de Richer Sounds - Southampton

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Well played, Richer Sounds Southampton!

Popped in to buy a record player turntable. Friendly and professional service. Helpful and knowledgeable staff. This was my first visit to any Richer Sounds shop and it will not be my last. Great stuff!

16 février 2026
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Réponse de Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

great and straightforward

Another great and straightforward purchase arranged for instore collection.

16 février 2026
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Réponse de Richer Sounds - Southampton

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Helpful, knowledgeable and patient.

Paul was helpful, knowledgeable and soo patient.
I unfortunately visited RS with a few options in mind.
He helped me navigate to a final solution and provided answers to all my many questions a long the journey.
I annoyed him for over an hour, but left very happy and satisfied with my purchases.
His advice was spot on, and confirmed later that day listening to my new purchases.

14 février 2026
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Réponse de Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

I ordered three products on Monday…

I ordered three products on Monday morning by phone. All three were delivered the next day at the specified time, excellent service, what more could one ask for.

16 février 2026
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Réponse de Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

LG TV

LG TV - Excellent product and service as always

16 février 2026
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Réponse de Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Outstanding service

Outstanding service. I ordered the wrong amplifier for our business needs. Southampton store was faultless in their help & guidance to find the right product. Web service was fantastic at changing my order over to the correct item. Delivery was exceptionally fast. And an extra Thank You to Tony at Blakes AV & Electronics who fitted the amplifier so successfully.

13 février 2026
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Réponse de Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Nice greeting

Nice greeting, understood what i was looking for straight away and advised on the best option to meet my requirements

14 février 2026
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Réponse de Richer Sounds - Southampton

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Placed an order over the phone for an…

Placed an order over the phone for an amp, speakers and turntable, Ben was very knowledgeable and advised that the AE100 speakers would sound best with the Denon amp. Order arrived quickly and safely. Sounds absolutely fantastic!

15 février 2026
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Réponse de Richer Sounds - Southampton

Thank you for your 5 star review, it’s lovely to read your comments.

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