Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the prod... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Being able to speak with the staff is always a delight, knowing their deep insight and advice on what to get/what not to get. I remember Rob showed me one of the rooms that had some high end streamer... Voir plus
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I reserved a Denon tuner/cd player, M41-DAB, which was listed as a clearance item. The response from the Southampton store was quick and I was phoned the next morning and told about the condition of t... Voir plus
L'entreprise a répondu
Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
77 London Road, SO15 2AA, Southampton, Royaume-Uni
- 0333 900 0036
4,9
Excellent
3 k avis
Demande des avis aux clients
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Second to none
Honestly, the customer service at Richer Sounds is really second to none.
25 mars 2026
Avis spontané
Réponse de Richer Sounds - Southampton
Thank you for your 5 star review!
Very quick,efficient on supplying…
Very quick,efficient on supplying Voucher for TV under RS extended warranty.Thankyou
17 mars 2026
Réponse de Richer Sounds - Southampton
Thank you for your wonderful feedback
Thank you Ben.
Richer Sounds listened to our requirement for speakers to replace our thirty year old ones and suggested several options, one of which we purchased at a very reasonable price and we have been very pleased with them. Ben was extremely helpful and Dexter was an impressive support.
17 mars 2026
Avis spontané
Réponse de Richer Sounds - Southampton
Thanks for your great feedback and for supporting local business.
Réponse de Richer Sounds - Southampton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good customer service and great price
19 février 2026
Réponse de Richer Sounds - Southampton
Thanks for your 5 star review, we look forward to seeing you again next time
Can I say what a wonderful experience
Can I say what a wonderful experience, I didn’t want to leave the store the staff were great had a lovely time. The thing about richer sounds staff is they don’t push you into buying something you don’t want. There really helpful and cheery. Long live richer sounds.
24 février 2026
Réponse de Richer Sounds - Southampton
Thanks for your great feedback and for supporting local business.
It was nice to be advised by real…
It was nice to be advised by real experts, they advised me and sorted it all out really easily. Fast delivery and brilliant service
8 mars 2026
Réponse de Richer Sounds - Southampton
Thank you for your 5 star review!
Popped into Southampton store to have a…
Popped into Southampton store to have a demo of a few speakers. Excellent knowledge and customer interaction. Will definitely come back for future purchases.
7 mars 2026
Réponse de Richer Sounds - Southampton
Thanks for your kind review, we look forward to your next visit.
Fantastic advice from Richer Sounds
Fantastic advice from the Southampton team on what sound system to play my music on. My records have never sounded so good.
7 mars 2026
Réponse de Richer Sounds - Southampton
Thanks for your great feedback and for supporting local business.
Great advice from James at Southampton
Great advice from James at Southampton, prompt delivery and expert installation from your partners, good value.
Overall an excellent experience, a very happy customer who will be back.
6 mars 2026
Réponse de Richer Sounds - Southampton
Thanks for your great feedback and for supporting local business.
The staff were very helpful first class…
The staff were very helpful first class service and very helpful witch left me with a brilliant experience 👏
4 mars 2026
Réponse de Richer Sounds - Southampton
Thank you for your 5 star review!
Thanks Marc and Southampton Richer Sounds
Thanks Marc, Paul and team Southampton Richer Sounds for great customer service to swap our projector. Really appreciated.
6 mars 2026
Réponse de Richer Sounds - Southampton
Thanks for your great feedback and for supporting local business.
Great Service
The guys were really helpful and sorted out the remedy I want without argument. Compared to telesales I felt I was being listen to and guided.
The original problem related to a CD player where I believe the Ad was misleading and the instructions that came with it frankly useless. I tried to send you a review of the item but got to a page which said Submit Review without any indication of where you entered what you wanted to say.
Still waiting replacement by but I was told it would probably be April before new kit is available so not concerned in any way.
5 mars 2026
Réponse de Richer Sounds - Southampton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Record player & active speakers
Popped in for a look & advice on a turntable.....came out £500 lighter.
Sales guy was helpful knowledgeable & honest.
28 décembre 2025
Réponse de Richer Sounds - Southampton
Thanks for your 5 star review, we look forward to seeing you again next time
Réponse de Richer Sounds - Southampton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Really helpful advice and very kind in store
Really helpful advice over the phone, and quick delivery to the store, and kindly even carried it to the car for me
2 mars 2026
Réponse de Richer Sounds - Southampton
Thank you for your wonderful feedback
Great service at great prices
Great service at great prices, I was debating on a few different TVs but after a great conversation I managed to pick the one I wanted and I love it!
21 janvier 2026
Réponse de Richer Sounds - Southampton
Thanks for your great feedback and for supporting local business.
Fitueyes Eiffel Audio Rack V2…
I bought a Fitueyes Eiffel Audio Rack V2 in walnut for my new Hi-Fi system online from Richer Sounds. It was delivered the following day in good condition. It took a bit longer to put together than I expected but everything fitted together very well. It provides a stable base for my Hi-Fi separates and is a well made and good looking piece of furniture.
17 février 2026
Réponse de Richer Sounds - Southampton
Thank you for your 5 star review!
Had a great experience from the guys…
Had a great experience from the guys when finding my next rv,and they made it so easy especially tom who was a great help.
28 février 2026
Réponse de Richer Sounds - Southampton
Thanks for your 5 star review, we look forward to seeing you again next time
Always the best customer service given
10 février 2026
Réponse de Richer Sounds - Southampton
Thanks for your kind review, we look forward to your next visit.
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