Received great advice on a new turntable and speakers, in both cases being recommended ones I hadn’t considered. Both are fantastic. Also had to return an open box network amplifier which was faulty... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Received great advice on a new turntable and speakers, in both cases being recommended ones I hadn’t considered. Both are fantastic. Also had to return an open box network amplifier which was faulty... Voir plus
L'entreprise a répondu
Cello tv delivered to store. Guys in store remembered me from previous purchases over last 18 months and chatted about those items. You don’t get that kind of personal interaction anywhere else! Alw... Voir plus
L'entreprise a répondu
I called the Stockport store to buy a TV to replace our old one, which I had bought from the same store a number of years ago. I was impressed with how any questions about the new TV were answered... Voir plus
L'entreprise a répondu
Great company that I've used for years. Stockport branch is great, very helpful staff and a good opportunity to test kit before buying. Great warranties too.
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
58 Lower Hillgate, SK1 3AL, Stockport, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Pleasant people,good knowledge could not fault anything and delivered prompt by date.

Réponse de Richer Sounds - Stockport

Réponse de Richer Sounds - Stockport
Richard was so helpful when listening to my needs and giving me advice about how to satisfy them

Réponse de Richer Sounds - Stockport
Fantastic company.
Ordered a TV online and within a short amount of time, a date and time was given for the delivery. They kept me up to date with the delivery process. I have used Richer Sounds many times in the past, and have never had a single problem with them. After the TV was delivered, they even called myself the day after, and asked if i needed any help in setting up the TV and was everything OK with the delivery. I wish other Companys would look after their customers like Richer Sounds.
Keep up the excellent work.

Réponse de Richer Sounds - Stockport
This store has been my go to for 30 years plus! The staff are always knowledgeable, friendly, and helpful.

Réponse de Richer Sounds - Stockport
As usual the website and in store staff were excellent and very helpful, the emails from DPD about the parcel (which I asked to be taken to my local store, not too my house), were confusing and made me think I’d done something wrong!
But good product and service

Réponse de Richer Sounds - Stockport
Super friendly service and the staff went out of their way to help with my enquiry and subsequent purchase.

Réponse de Richer Sounds - Stockport
This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad they have there own parking area,which was just across the road.On entering the store there was available staff willing to assist,and a nice display of equipment for sale.I would visit this store again.

Réponse de Richer Sounds - Stockport
Excellent advice from Matt and John. First class service led to the purchase of an oled tv, stand & dvd player. You guys delivered an excellent customer experience. Thank you.

Réponse de Richer Sounds - Stockport
Highly knowledgeable staff, great range of high quality equipment with reasonable prices.

Réponse de Richer Sounds - Stockport
The salesman wasn't very knowledgeable. He might have been new as he did go and ask when I asked about radio stations.
Got the product I wanted Wiim amp. A coffee would have been nice.
I visited the store last year and the salesman was very knowledgeable about the Wiim. That's why I returned plus I've had good experiences with Richer Sounds in the past. Pleased with my Wiim amount.

Réponse de Richer Sounds - Stockport
I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 .
Bought a tv off you several years ago and returned recently based on previous experience and customer service Thank You .

Réponse de Richer Sounds - Stockport
Fantastic assistance with expert knowledge. Have been buying from Richer Sounds over many years and never been disappointed.

Réponse de Richer Sounds - Stockport
Warmly greeted and very helpful from the start. I needed an updated tv which had to be able to fit in a cabinet and we spent a bit of time sorting something suitable , I came away happy with my choice. I wold not hesitate to use Richer Sounds again.

Réponse de Richer Sounds - Stockport
Staff are very helpful and gave good advice/help.
The after service we received when we wanted to upgrade out TV for a bigger screen was excelelnt.

Réponse de Richer Sounds - Stockport
Personal service and proper advice about what we wanted. No overselling.
Knowledgeable staff who also helped out over the phone with the TV set up.

Réponse de Richer Sounds - Stockport
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.