Richer Sounds - Stockport Avis 

2 442
TrustScore 5 sur 5

4,9

58 Lower Hillgate, SK1 3AL Stockport, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad t... Voir plus

Noté 5 sur 5 étoiles

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 . Bought a tv off you several years ago an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent advice from Matt and John. First class service led to the purchase of an oled tv, stand & dvd player. You guys delivered an excellent customer experience. Thank you.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(2 442)

24 990 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Buying a cable for my turntable.

I purchased a new cable for my turntable via the Stockport shop. The guys at the shop were as ever very friendly and helpful - as they always are. They recommended a new cable for me with express delivery. I purchased it on Saturday. They said it should arrive on Tuesday. I was surprised to get message from the courier saying it was going to be delivered a day earlier - great! Great experience and I'm sure it won't be the last time I shop at Stockport Richer Sounds. Great job guys.

27 juin 2026
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Réponse de Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

I had dealt with Richer Sounds in the…

I had dealt with Richer Sounds in the past when I bought my previous television from them and found them to be a good reputable company. This time I was served by Tom who went through all the technical details of my new television, as I am not tech minded. I found him to be patient and not at all pushy and so I placed my order. My new television was delivered before the time specified by Trav and Rob and they ensured that the television was left in a convenient place for connecting. They also stressed that if I had any problems at all that I should contact Richer Sounds for advice. Luckily, that was not necessary. This is why I would recommend this company to anyone because their customer care is second to none.

22 juin 2026
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Réponse de Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Really helpful staff at Stockport when…

Really helpful staff at Stockport when my Tv stopped working when I needed a replacement they went out of their way to be as helpful as possible and it’s much appreciated.

22 juin 2026
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Réponse de Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

The information was very good and the…

The information was very good and the tv was delivered next day and was in perfect condition thanks will carry on using Richer Sounds. Many thanks to the staff

12 juin 2026
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Réponse de Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Very helpful knowledgable staff.

Very helpful knowledgable staff.
Took time to explain everything about the tv.

20 juin 2026
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Réponse de Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Very helpful service

Very helpful service. I called to enquire about the product I was looking at and following a discussion which covered several points, not to mention a price reduction from the advertised price, I placed my order. This arrived ahead of the scheduled delivery time and I am extremely happy with the product.

20 juin 2026
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Réponse de Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Store collection.

Store collection.
Great service at the Stockport branch and a competitive price.

15 juin 2026
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Réponse de Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Stockport Richer Sounds were wonderful

I bought a denon midi system and a few days later wanted to upgrade and the process was so easy with staff at Stockport Richer Sounds esp Tom. I will use them again in preference to other outlets.
Thanks

13 juin 2026
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Réponse de Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

They were very informative And helpful

They were very informative And helpful. I eventually decided to purchase an LG C5 TV. I find it very easy to search for programs & access apps & to stream my favourite movies etc I would highly recommend many thanks richer sounds Stockpot

13 juin 2026
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Réponse de Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Noté 4 sur 5 étoiles

Had to wait a while for the productOverall good service

Had to wait a while for the product. Had to ring shop 3 times enquiring.
Good service overall

12 juin 2026
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Réponse de Richer Sounds - Stockport

Thanks for taking the time to leave your review although I’m sorry you had to wait longer than expected and needed to chase things up which is not ideal. It’s good to hear the service overall was still positive, but of course we’ll share your feedback with the store to review where we could have improved.

Many thanks
Customer Experience Team

Noté 5 sur 5 étoiles

Easy to order on the phone for click &…

Easy to order on the phone for click & collect at store, arrived on time, great service.

12 juin 2026
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Réponse de Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

We called in to buy a soundbar

We called in to buy a soundbar, item wasn't in stock in the store. The member of staff, said it could be delivered next day to our house free of charge and then we asked a question about our cable needs and the member of staff again answered this question with promptly and efficiently.

11 juin 2026
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Réponse de Richer Sounds - Stockport

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Great prices

Great prices, advice, really helpful and carried out to the car.

11 juin 2026
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Réponse de Richer Sounds - Stockport

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

First class service

Clear website. Good communication when I wanted to collect my tv. Carried the tv to my car for me. All round a first class service. Thank you.

8 juin 2026
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Réponse de Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Go the extra mile

Very helpful, knowledgeable staff. Also willing to look at alternative providers and what they were offering - but I stayed with Richer Sounds because of the personal service (and great 6 year guarantee).

5 juin 2026
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Réponse de Richer Sounds - Stockport

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Great advice and service

Knowledgeable, helpful advice in store followed by prompt delivery. What was even better is that the first TV delivered was damaged, but it was replaced the next day. Excellent service, thank you.

7 juin 2026
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Réponse de Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

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