Richer Sounds - Tunbridge Wells Avis 

1 263
•
TrustScore 5 sur 5

4,9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited Tunbridge Wells shop on a Thursday afternoon with a 4 1/2 year old tv. Spoke with Lewis who verified my 6 year warranty & immediately arranged for the tv to go to the workshop. The following... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I phoned up on the way to Richer Sounds Tunbridge Wells to order a tv, the chap I spoke to was very helpful, and said he would put a reserved sticker on it, I arrived 25 minutes later, room to park,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have always used Richer Sounds for years, going back to the old Sevenoaks branch days!! Always great service, knowledgeable staff who are incredibly helpful. Great prices, and many thanks to Ja... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joe was extremely knowledgeable about the products we were looking at and that made the final choice of TV much easier. I have bought from Richer Sounds since the time when the y only had one shop o... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 18 St Johns Road, TN4 9NT, Tunbridge Wells, Royaume-Uni

  • 0333 900 0082

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 263)

24 662 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Callum understood what I wanted from the outset and what constraints there were.

13 novembre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Purchase of new Sony 8 TV.

Have used Richer Sounds in the past for buying electronic equipment and have been very satisfied with their speed of service. My latest purchase, a Sony 8 TV was also dispatched very quickly by an excellent delivery service.

7 novembre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles
Logo de Richer Sounds - Tunbridge Wells

Réponse de Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

The guys at the Tunbridge Wells branch…

The guys at the Tunbridge Wells branch were very helpful in making my mind up about which TV to buy, very knowledgeable in the products they were selling and would highly recommend anybody to use this branch thanks again

7 novembre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Excellent customer focus

Excellent customer focus, value and quality! I’ve never used Richer Sounds before, but I certainly will be in future. I bought all the kit from them to set up a home cinema system which required them helping me a lot to get things right. Their customer service is exemplary across all staff I spoke to. The products were of high quality and priced extremely competitively. Nothing was too much trouble and they supported me way above and beyond what I’ve come to expect these days! Top marks Richer Sounds. Use this company, you won’t regret it!

4 novembre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Helpfull and Honest Fantastic Service

Brilliant knowledge and advise service as it should be rare these days!! very pleasant experience and great tv

4 novembre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Buying a new streaming system

We were looking to purchase a new system with streaming function and quality speakers. We were given individual attention at a level that we could understand and so much time too. We made a purchase, the goods were with us the following day and a quick phone call answered a couple of questions we had regarding setup.

We are now enjoying the new system which is everything we hoped for and more!

3 novembre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

we recently bought projector from royal…

we recently bought projector from royal tunbridge wells store. very good experience fantastic staff there giving true and honest advise.

thanks alot

2 novembre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Great in-shop service

Great in-shop service. Great value

3 novembre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

The sales representative was amazing

The sales representative was amazing. His name was Joseph (Joe) and this was at the Tunbridge Wells store. He was helpful and explained everything with precise detail and really helped me decide what I wanted. I don't think I've ever had a better sales experience in my life. My opinion of richer sounds massively increased after this experience and I ended up placing an order thanks to Joe. He was amazing.

4 octobre 2025
Noté 5 sur 5 étoiles

Always reliable ….

I have always had good service with Richer Sounds. The staff, service, ordering and collecting my television, went smoothly, without a hitch.

29 octobre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Excellent service start to finish

Great telephone staff, very helpful, great price and free delivery and 6 year warranty. Excellent interaction from start to finish

27 octobre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

So easy to install and connect.

So easy to install and connect.

26 octobre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Friendly and knowledgeable staff

Friendly and knowledgeable staff, thank you!

21 octobre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Quality service and a pleasant price surprise.

Went to pay and found my TV, soundbar & subwoofer were £100 less than I was expecting (can't remember why), and the TV was already advertised at a much reduced price. I've been buying from Richer Sounds on and off since the early 90s, and I always get good, unhurried, no nonsense service.

20 février 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

New System

Reviewed by Glenn. Purchased a Denon RCD 12, Dali Oberon 1 and Soundstyle Z2 speaker stands after a demo of the above system and other speakers. Thank you Calum for your help with the demo and technical advice.
Had the system up and running now for just under two weeks glad I chose the Oberon 1 over the Spektor 2, sound is excellent.
Thanks to the team at Tunbridge Wells Calum, Dean for sorting the speaker cables and Joe for all their help and great customer service. Will definitely return for any further tech

15 octobre 2025
Avis spontané
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Good welcome

Good welcome, Calum had excellent product knowledge, gave good customer service and all we wanted was in stock and available purchase.

21 octobre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Excellent service

Pre ordered a TV. Good communication, friendly and helpful staff throughout. Very happy with follow up questions being answered. Would highly recommend.

4 octobre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review!

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