Richer Sounds - Tunbridge Wells Avis 

1 263
•
TrustScore 5 sur 5

4,9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited Tunbridge Wells shop on a Thursday afternoon with a 4 1/2 year old tv. Spoke with Lewis who verified my 6 year warranty & immediately arranged for the tv to go to the workshop. The following... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I phoned up on the way to Richer Sounds Tunbridge Wells to order a tv, the chap I spoke to was very helpful, and said he would put a reserved sticker on it, I arrived 25 minutes later, room to park,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have always used Richer Sounds for years, going back to the old Sevenoaks branch days!! Always great service, knowledgeable staff who are incredibly helpful. Great prices, and many thanks to Ja... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joe was extremely knowledgeable about the products we were looking at and that made the final choice of TV much easier. I have bought from Richer Sounds since the time when the y only had one shop o... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 18 St Johns Road, TN4 9NT, Tunbridge Wells, Royaume-Uni

  • 0333 900 0082

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(1 263)

24 662 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The two guys were very helpful,and I…

The two guys were very helpful,and I had the item
delivered the following Morning
Can't do mych better than that.

27 novembre 2025
Logo de Richer Sounds - Tunbridge Wells

Réponse de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Television Purchase

Patient, well informed and friendly engaging staff. That’s all one can ask.

Happy to recommend the Tunbridge wells store, based on all my experiences there.

29 novembre 2025
Logo de Richer Sounds - Tunbridge Wells

Réponse de Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Brilliant company

Very helpful staff member who gave good advice. The tv we have bought is perfect for its location. What I like about Richer Sounds is that they will always try and match you with the right product which quite often is not the most expensive. Brilliant company

26 novembre 2025
Noté 5 sur 5 étoiles

Five star service

Great customer service and helped a lot with our enquiries! Was looking around for months for the best deal & found it here!

25 novembre 2025
Noté 5 sur 5 étoiles

Knowledgeable, helpful and honourable.

Knowledgeable and helpful advice in the Tunbridge Wells store.
We made our purchase in the week of Black Friday and were told that if the prices of our TV and soundbar dropped further on Black Friday, we would be refunded the difference. This then happened and the Richer sounds team did not hesitate to make arrangements for the refund. I guess this should not be a surprise but I was half expecting there to be a small print reason why this would not happen - so many thanks to the Richer Sounds team.

24 novembre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Sonos era 300 purchase…

Although still finishing up something the assistant acknowledged us as soon as we walked in and said he’d be with us shortly, a refreshing change to the lack of acknowledgement received in most places. Really helpful and actually connected the song I wanted to hear through the speaker. I decided to buy the speaker and was told there was a few days delivery lead in, which wasn’t a problem as it was my Christmas present. As it turned out there was one in stock which we left with. Great customer service

23 novembre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Friendly and knowledgable staff

Friendly and knowledgeable staff made our visit to the store an enjoyable one.

23 novembre 2025
Logo de Richer Sounds - Tunbridge Wells

Réponse de Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Knowledgeable staff outstanding

Knowledgeable staff outstanding

22 novembre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Great advice and excellent service

The staff in the Tunbridge Wells shop were fantastic on both my visits. Knowledgeable and helpful, giving great advice to a novice in the hifi world without once being condescending or trying to sell me something I didn't need. A delivery issue was also sorted out really quickly.

21 novembre 2025
Noté 5 sur 5 étoiles

Service from Tunbridge Wells branch

The purchase process was very quick and next day free delivery to my local store exceptional.
As usual in store service and experience was fabulous - this is the same no matter how much you are spending or even just after advice.
What can I say about the turntable, it’s amazing with clear quality, good build quality and came with a 6yr warranty.

20 novembre 2025
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Réponse de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

A great service given with a wealth of…

A great service given with a wealth of knowledge & sound advice from the sales team.My purchase was delivered the next day (2 man delivery)with the reassurance of the ‘Richer Sounds’ extended warranty provided within the price.
A personalised sales service!
Thank you

17 novembre 2025
Logo de Richer Sounds - Tunbridge Wells

Réponse de Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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