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Lisez les avis des autres

Noté 5 sur 5 étoiles

Mike Madden visited our property to give us an idea on price! His friendly and "knows his onions" approach was truly remarkable. Mike explained everything simply but so thorough. We usually take our... Voir plus

Noté 5 sur 5 étoiles

Windows and a rear door fitted. Triple glazing, to my mind is the way to go, an excellent set of products. Staff were all exceptionally professional and friendly, they couldn't be more... Voir plus

Noté 5 sur 5 étoiles

First class company . fitted windows last year in my 19 30s semi detached house highly trained friendly fitters did a brilliant job even though older homes can be more tricky t... Voir plus

Noté 5 sur 5 étoiles

The fitter was absolutely delightful. Prompt, friendly and reliable. As for the windows, they are just brilliant and expertly fitted. The house feels brighter and much more comfortable. Even in the ve... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de fenêtres PVC

Écrit par l'entreprise

Roofriendly are one of Lincolnshire's oldest suppliers of double glazing and home improvement products across Lincolnshire. We're family run & during the last 22 years, our highly skilled team have completed over 15,000 installations of windows, doors and conservatory's across Lincolnshire and Nottinghamshire.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

99 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(99)

82 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Poor cold call sales experience

Cold call today from Roofriendly salesman; I politely said sorry, but I was eating and wasn’t interested anyway, but the salesman continued to thrust a leaflet in my hand and launched into his pitch; when I further attempted to tell him that my Husband had plans to do roof repairs himself, he very rudely sneered that there were bits falling off, and continued to speak over me; eventually, I told him sorry (again) but I was in the middle of eating and closed the door, while he still carried on talking outside. I would suggest some training for this salesman, to address his aggressive and offensive manner - this is clearly not an acceptable or productive communication style for any company to have representing their business.

10 décembre 2025
Avis spontané
Logo de Roofriendly

Réponse de Roofriendly

Thank you for your honest feedback. Please accept our sincerest apologies for the representative's behaviour, sneering at a homeowner and failing to respect your privacy is a direct violation of our company values. We take these reports very seriously and will be using your comments to implement immediate corrective training for our door-to-door team. We hope you'll accept our apologies for the interruption to your meal.
Helen
Roofriendly Team

Noté 5 sur 5 étoiles

Fantastic product ( front composite…

Fantastic product ( front composite door) and a brilliant range of products at a reasonable cost.
Everybody from the admin team, fitters and all others involved made the process of having a new door fitted seamless. There was a slight bit of remedial work required after fitting however they came out, did it straight away and the fitter Jack was brilliant.

10 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

We've recently had our windows ordered…

We've recently had our windows ordered and fitted by Roofriendly and couldn't be happier with the service.
The team did a fantastic job from start to finish, they were incredibly thorough, tidy, and professional.
We are delighted with the results and would highly recommend to anyone looking for quality windows and fitting.

5 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Erik, 'Roof Friendly's super sales ambassador...

Erik was a super sales ambassador for 'Roof Friendly' Home Improvements. His amiable character and attention to detail was impeccable. His visit covered every aspect of the company's mission commitment and provided us with an honest and valuable quote for our window replacements.
Erik is definitely a great asset to 'Roof Friendly' and if we decide to go ahead and replace the windows he is definitely our first port of call..

2 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Windows X10

Punctuality of sales and surveyor.
Work completed in a very neat and tidy manner.
Outstanding quality of products used.
10 windows installed over 48hrs.
This is our second big project with this company after a conservatory 4 years ago.
Very satisfied customer 👍

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Job by Roofriendly

Absolutely thrilled with our new front door and side panels from Roofriendly — it looks fantastic and brings in so much more light. The fitters were friendly, polite and worked quickly even in the freezing cold. Great service and brilliant finish. Highly recommend!

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent company

We had the whole house triple glazed with Roofriendly and we are so happy with the job, we recently had a problem with a patio door dropping slightly and someone came on the date as promised, the man that came was so nice and polite, can't fault them.

26 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Repair

Jack came out to fix the bottom part of our front door which was still covered by its 10 yr guarantee,I called the office and it was so easy to sort out a new part and for Jack to fix it for us, we had Roofriendly in 2017 to do all windows and doors, and 2023 to do facia and guttering, we wouldn't use anyone e else! Highly recommend

26 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Just had a visit from Roofriendly to…

Just had a visit from Roofriendly to sort out a door that was sticking - sorted in no time ! They were so quick to respond to my email too ! Fabulous service from friendly guys - highly rated

25 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

Just had 5 windows and 1 door fitted. They look fantastic so pleased, no mess or marks anywhere.
Would highly recommend roofriendly.
Thank you im delighted

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

You can't get better than a Roofriendly fitter

From salesman, office to fitters all excellent, friendly, informative staff. Clean & tidy, brilliant robust product. Could not fault it. Had 10 windows and 2 doors, triple glazed. Not expensive and Luke, Luke & Chris were excellent. Worked tiresly without breaks in cold damp weather. Cleaned up as well. Jack did the finishing touches and was excellent and friendly. The workmanship was 2nd to none. Very solid and secure units. We have had 3 other properties done in the past and this company's product and workmanship rose above them all. Price was extremely competitive as well. Any future moves/projects we will use them again as not prepared to go anywhere else now. Excellent👏👏, well done team could not fault a single thing and we are fussy.

12 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company! It’s been a pleasure dealing with them. Highly recommend them. If you’re looking for technical advice ask for Hirsz, he really knows what he’s talking about.

5 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Rude and abusive Cold callers

2 cold callers came to my door today, despite having a ring door bell they hammered on the door so hard it sounded like they were trying to break in. When I refused a leflet they became abusive and swore at me. Obvouisly a nice company and one to avoid.

28 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Survey

Graham came today to complete the survey, lovely service advised on the choice of privacy glass to go with the front door and which doors would fit at the back as it’s quite narrow. Very helpful and explained the process for the fitting of the windows and doors.

17 juillet 2025
Avis spontané

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