While I understand the RSPCA probably get an overwhelming number of people calling to donate items, the attitude of staff who handle those calls need to be checked in on. We called to donate a number... Voir plus
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Lisez les avis des autres
I saw a sheep with a broken leg in Cumbria. I emailed Westmoreland RSPCA who advised they would send an inspector over. Several days later I received an email from the RSPCA National Control Centr... Voir plus
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RSPCA, absolutely disgraceful. I recently reported a cat that has been abandoned by my neighbours, wondering around on the street, looking very weak and unwell. A man from RSPCA turned up the fol... Voir plus
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We adopted our cat from the RSPCA and had a great experience. The whole team were really helpful and even let us keep some blankets and toys so that she would be comfortable in her new home. Now I’m a... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At the RSPCA, we’re proud to be there for every kind— from pets in need to wild animals who need urgent care. Every day, our dedicated teams work tirelessly to protect animals, prevent cruelty, and offer hope in situations that are often distressing and complex. As a charity, we face difficult decisions about how to use our limited resources, and we must prioritise the most urgent and serious cases of abuse or neglect. This sometimes means we can’t attend every call, no matter how much we wish we could. When we’re unable to be there in person, we’ll help in other ways—offering you support, directing you to organisations that can help fast, and, when it’s safe, empowering you to take an animal to a vet. These shared efforts truly make a difference. We’re incredibly grateful for the kindness, patience, and support shown by the public. Together, we can continue to speak up for animals, protect those in need, and build a better world for every kind.
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Royaume-Uni
- www.rspca.org.uk
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Les gens ont aussi consulté
Perfect cat adoption experience
We adopted a cat from our local rescue centre (west hatch). Couldn't fault to centre or the process. it was clear everybody who works there really cares about finding homes for all their animals - very helpful and made the whole process easy and joyful.
30 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi JH,
Thank you for your very kind review and for adopting a cat from RSPCA West Hatch to give them such a loving new home. We are really pleased to hear that the team made the process so easy and were able to provide any advice that was required to make the adoption process go smoothly. Our teams work incredibly hard to provide adopters with the best experience and your support is very appreciated.
With best wishes
Sarah
If i could have given them half i would…
A terrible time. I wish that the Rspca would allow people the right to go to other Rspca vets. Or to walk into the Rspca Hos. Instesd i had to go privatly but i got the correct diognostics ! For my pet, which may have been a goodsend had we.stayed on here.
3 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi Sail,
Thank you for leaving your review. I’m sorry to hear how disappointed you are after trying to take your pet to one of our RSPCA veterinary clinics, we appreciate how worrying it can be when your pet is unwell.
We value feedback, even when it’s difficult to hear and take service complaints very seriously. If you’d like to submit a complaint about your experience at our veterinary clinic please do fill in our complaints form:
https://www.rspca.org.uk/utilities/contactus/complaints/form
With best wishes,
Sarah
Rspca micro volunteer
I am a Rspca micro volunteer. I find this volunteering to be a quick and easy way to contribute to the important work done by the Rspca and help prevent animal cruelty. Tasks that are set are very quick to complete and easy to understand/ follow instructions. I have never personally used the rspca other than this so I can not comment on the other aspects of the rspca.
4 septembre 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi Chloe,
Thank you for your kind review and for joining the RSPCA as a Microvolunteer. We appreciate all of our volunteers for giving up their time to support our vital work for animal welfare and we are pleased to hear how much you are enjoying the experience so far.
We are truly grateful for your support and making a positive difference to the lives of animals.
With best wishes
Emma
Fostering for the RSPCA
We have been fostering a wonderful little spaniel in need of a little tlc since May from the Frankly/Birmingham RCPCA. The team have given us great guidance and support with her meds, diet and any other issues. I adopted my first pet from them when they were located near Quinton in the 1980’s and glad we have gone back to them after all this time. These guys do a tough job for animal welfare and deserve more plaudits-thanks and keep up the good work. -Paul &Theresa -Shropshire
3 septembre 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Thank you very much Paul for leaving your positive review. Thank you, too, for fostering the little spaniel to give it the loving home it needs. We’re always so grateful to the people who choose to give up their time to help us. I can assure you that your support is greatly valued.
With best wishes
Sarah
Good
I took part in their wildlife friends volunteering and helped out the local birds in my area via a homemade bird feeder and a nest box. I would recommend it
3 septembre 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi George,
Thank you so much for your kind words and for volunteering. We are so grateful for you joining the RSPCA as a Wildlife Friend to improve the lives of animals.
Volunteers are so important to the work we do, as they can really help us to make a difference and it is brilliant to hear about the actions you have already taken to benefit the birds in your garden.
With best wishes,
Emma
Absolutely devastated
I'm absolutely devastated. I sent footage to the police and reported violent abuse to a 5 year old dog that is terrorised on a daily basis by a violent ex rapist who served time. He punches its face in, kicks it and tortures it. Finally, after months of advocating for it, it was seized but I was told it was being returned to the abuser. It was checked by a vet who said it could be released back to the man due to not finding injuries. Again, this is despite overwhelming evidence that was submitted. A man gets sent back to prison for stealing £75 worth of fizzy drinks but a man abusing his dog is rewarded. The system is a joke and makes the RSPCA and UK law an absolute disgrace.
2 septembre 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi Allegro MT,
Thank you for sharing your concerns, we truly appreciate how frustrating and upsetting it is to report an animal you have serious concerns for and to feel nothing has been done. We are unclear from your review if you reported your concerns to the RSPCA as well as to the police.
As a charity, the RSPCA has no more legal powers than any other member of the public, so rely on their understanding and knowledge of the Animal Welfare Act 2006 to try getting improvements for animals. As a charity with no legal powers, I’m afraid we're not able to remove animals without them being signed over to us by either the police or the owner.
If you did report your concerns to us and would like us to investigate how your report was handled please use our formal complaints process so we can review the specific details:
https://www.rspca.org.uk/utilities/contactus/complaints/form
With best wishes,
Sarah
A fantastic way to help animals when you have a busy schedule
I was looking for ways to help animals but as I work long hours it was difficult to find the time. As an RSPCA micro-volunteer I can complete small, flexible tasks. There's an interesting range of activities and I can select the ones I want to do, such as helping with wildlife surveys, putting up a bird box, and learning what to do if I find a sick animal. Their volunteer site is easy to use and I record the activities I've completed. I love the regular newsletters, helpful videos, encouraging messages from staff, and new things to learn about protecting wildlife. It's such a rewarding experience. I recommend it to anyone who wants to help animals and it really does add up to make a difference.
1 septembre 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi Mrs Hill,
Thank you for taking the time to leave such a positive review and for volunteering with the RSPCA as one of our Microvolunteers. We appreciate all of the time that our volunteers are able to offer to help us create a better world for every kind and I’m so pleased that you are finding it such a rewarding experience.
Thank you also for recommending your experience and encouraging others to join. We hope as many people as possible join our millions-strong movement to improve as many animals’ lives as possible.
With best wishes
Sarah
This is an amazing and inspiring…
This is an amazing and inspiring organisation. I have completed micro-volunteering tasks for around 2 years now and am delighted to help.
We are kept well-informed and I am pleased to be able to have my voice heard on a variety of topics, all of which are important to me.
I hope to continue with them for a long time to come.
1 septembre 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi Clare,
Thank you for sharing your kind words and for being such a supportive and committed volunteer for the past 2 years. Our volunteers make an incredible difference to the lives of so many animals and we are pleased that through your role as a Microvolunteer you have been able to engage and support some of the wide-ranging work that we do to improve animal welfare.
With best wishes
Emma
I´ve been a member of the RSPCA…
I´ve been a member of the RSPCA volunteer team for a good few years now. I´ve always found the staff and other volunteers to be extremely helpful and they always act in the best interests of any animal, and all cruelty they unfortunately come across or which is reported. For me, they are the best and are under extremely tight resources but they´re doing their best for all animals. Thank you.
31 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi Susan,
Thank you for your very kind review and for volunteering for the RSPCA. We are incredibly grateful to all of our volunteers who generously give their time to support the animals in our care and promote good animal welfare.
Our frontline officers do have heavy workloads and travel wide areas to respond to as many jobs as they can each day. While they have no more legal powers than any other member of the public they are thoroughly trained and use their understanding of the Animal Welfare Act 2006 to try to improve the lives of the animals they visit, on many occasions these are made in cooperation with owners responding to the advice they have been given.
Thank you again for your continued support which means we can continue our vital work
With best wishes
Sarah
Microvolunteering
I recently started taking part in microvolunteering as I wasn't able to find any in-person volunteering with the RSPCA. I find this option really great for people like myself or others who may not be able to do physical volunteering but still want to take part! I noticed a lot of negative reviews for RSPCA; I have not experienced any issues, as I have not had to report or contact the RSPCA for any animal welfare issues. However, not all organisations are always able to help or be there for every situation. I do sincerely hope that the RSPCA continues to fulfil its role in rescuing, rehoming, and providing proper care and protection for animals in need.
30 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi Wendy,
Thank you so much for your kind review and we’re so pleased you are enjoying your experience volunteering. We are truly grateful to all of our Microvolunteers and the time they donate to us as even quick activities can make such a big difference to the welfare of animals.
There are around 330 RSPCA officers spread across England and Wales who have very busy workloads and cover wide areas of the countries. As a charity with limited resources we are sadly unable to attend every report we receive (nearly a million calls and quarter of a million online reports yearly) but we try our best to prioritise our most urgent calls. Our dedicated officers are out 365 days a year to try to respond to as many reports as they can.
With best wishes
Emma
Volunteer & Adopter
I am a long time volunteer for the RSPCA's Birmingham Animal Centre & can only be positive about my experiences. I spend time in the Cattery, Small Animal Unit & help with fundraising events & it is a joy, with benefits to both physical & mental wellbeing. Staff are friendly & always willing to answer questions, so the experience also provides learning opportunities (& it allows first hand experience of how hard the staff work & how difficult situations can be at times).
I have also adopted cats from the centre & found the process to be easy & straightforward, with follows ups made by the centre post adoption to ensure all was ok.
I would recommend both volunteering & adoption from the RSPCA as in my experience, both are very rewarding.
30 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi Donna,
Thank you for your incredibly kind words. And thank you for your dedication and commitment to supporting the RSPCA Birmingham Animal Centre and making such a positive difference to the lives of the cats and small animals in RSPCA care, including those that you have so generously offered your home to. We hope that they have settled well.
With best wishes
Sarah
In just under a year of volunteering
In just under a year of volunteering, I have experienced firsthand the great appreciation the public has for the invaluable work the RSPCA has done. Being the world's first national animal welfare charity is more than inspirational. Two centuries of pioneering animal welfare place it as a global leader in animal rescue, rehabilitation, and advocacy - and I can't recommend it enough to volunteers wanting to join their effort and campaigning to prevent cruelty and shape modern animal protection standards.
29 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi Olga,
I’m so pleased you are enjoying your experience as an RSPCA volunteer. The RSPCA exists to inspire everyone to create a better world for all animals. We are truly grateful to you for supporting us and encouraging others to help make such a positive contribution to the welfare of every kind.
With best wishes
Sarah
I reported in June my neighbour…
I reported in June my neighbour throwing her cat out of the window nothing was done for ages you eventually checked on the cat which as I said was skinny where I also contacted the police because she got someone to go in my garden and get it .now at 7 o’clock this morning once again but this time a tiny skinny kitten has come out of her window again. Your phone number is useless never got anybody to come out and you get enough donations nobody interested in helping this poor skinny kitten it’s disgusting so when my neighbour comes home from work that poor thing has got to go back. It is so wrong she should not be allowed to have animals. And I’m being told by RSPCA emails to monitor the kitten that’s a joke not my job it’s yours who knows what she does to them inside the house the kitten is about 6weeks old and skinny the RSPCA is a joke 😡😡😡😡😡
28 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi Yvonne,
Thank you for sharing your concerns and. I’m very sorry to hear that your experience has left you feeling frustrated. We truly appreciate the compassion you have shown for the cats by seeking help for them.
Please know that every report we receive matters to us. As a charity with limited resources, we have to prioritise the most urgent and severe cases of cruelty and neglect. This means there are times when we’re not able to take the action people hope for, even though we’ve carefully assessed the information provided.
That doesn’t mean your report wasn’t important — it helps us build a clearer picture of animal welfare issues in local communities, and we’re grateful that you took the time to speak up for an animal in need.
If you would like us to look into your calls please use our formal complaints process so we can review the specific details:
https://www.rspca.org.uk/utilities/contactus/complaints/form
With best wishes
Emma
I was a volunteer at RSPCA Radcliffe…
I was a volunteer at RSPCA Radcliffe Animal Shelter. I do voluntary work online for RSPCA. I do voluntary work at Cats Protection in Derby.I feel involved with the RSPCA even when I can't travel as I have not got a car and during epidemics including covid.
27 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Thank you, Louise, for leaving us your positive review and of course for your volunteering work over so many years. It’s great to hear your feedback and that you feel so appreciated. We really do value our volunteers for the impact they can help us make to improving animals’ lives.
Best wishes
Sarah
Volunteer dog walker
I have been a volunteer dog walker at the Birmingham Animal Centre, and prior to a change in the way it had to be done due to Covid, a pre adoption home visitor, for 27 years.
I love working with the dogs, and with the staff who are all so dedicated to the animals, so helpful to the volunteers, and show genuine appreciation for our help.
21 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Dear Phillip
Thank you so much for your positive review, and of course for your help in making a difference to the lives of animals. It’s great to hear how happy you are working with the dogs and with the team that supports you.
With best wishes
Emma
Adoption
Adopting my cat from the RSPCA was the perfect and easy experience that I needed. Thank you so much.
27 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Dear Eve Lynn
We’re so glad to hear about your experience adopting an RSPCA cat. Each pet is carefully matched by our teams to the environment that will best support its welfare and provide it with a loving home. We wish you many happy years together.
With best wishes
Sarah
RSPCA Newbrook Farm
I first came to the RSPCA (Newbrook Farm) when I adopted my cats, Lemur in 2014 and Wotsit in 2020. Sadly, they have since both passed away and losing them has been incredibly hard. I was not quite ready to adopt again, but knew I still wanted to be involved with the RSPCA so I recently began fostering at Newbrook Farm and the support I’ve received from the team whilst fostering has been amazing. Whenever I’ve had a question, needed advice or just wanted a bit of reassurance, there has always been someone there to help. That support has made such a difference and has given me the confidence to keep fostering. I’m incredibly grateful to the RSPCA for bringing Lemur and Wotsit into my life and for giving me the opportunity to become a cat fosterer. I would wholeheartedly recommend the RSPCA to anyone thinking about adopting or fostering. The work they do for animals is so important, and I feel very lucky to now be a small part of it.
27 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi Amie May
Thanks for leaving us your review, and we’re sad to hear how hard it was for you losing Lemur and Wotsit. You clearly have cherished memories of them. For people finding it hard to deal with losing their pet, we have this page on our website which offers advice and details of pet bereavement resources:
https://www.rspca.org.uk/adviceandwelfare/pets/bereavement/support?p_l_back_url=%2Fsearch%3Fq%3Dblue%2Bcross&p_l_back_url_title=Search
It’s great to hear that you’re now kindly fostering cats for the RSPCA and feel supported by the team you work with. Thank you so much for making a difference to the lives of the cats you foster.
With best wishes
Sarah
Brilliant staff
We have adopted 3 dogs from the RSPCA Birmingham Animal centre. The staff were friendly, knowledgeable and genuinely care for all the animals there.
8 years ago, I became a volunteer dog walker and absolutely love it!
The staff really appreciate you and make you feel part of the team.
Can’t recommend them enough!
22 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Thank you, Tracy, for your kind words - we really do appreciate them. And thank you as well for the time you take to volunteer and make a difference to the dogs in RSPCA care. We’re glad you feel part of the team as volunteers play a vital role in our work.
With best wishes
Emma
Volunteer animal carer & Van driver
Great experience volunteering with the RSPCA Newbrook for the past 11 months. Friendly, supportive staff who really care about the animals they rescue 💙
27 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi Charlie
Thank you so much for leaving us a positive review and for your volunteering. Volunteers are so important to the work we do, as they can really help us to make a difference to the welfare of animals. We’re grateful to you for joining us in our work and are very happy to hear that you’re finding it such a great experience.
Best wishes
Sarah
RSPCA has limited resources and it…
RSPCA has limited resources and it seems terrible that they can’t respond to every situation. But my experience of the people who work and volunteer there is that they care deeply for the animals who come into their shelters, often in very distressing situations. I have nothing but admiration for the Inspectors in particular.
27 août 2026
Avis spontané
Réponse de RSPCA (England and Wales)
Hi Maxine
Thank you so much for leaving us your review. Yes, our dedicated teams all care very much about the animals they rescue and are caring for and, as you know, some animals come from such sad situations. We try our very best and it breaks our hearts to know that we can't be everywhere we need to be, all of the time. We’re grateful to people like you who speak out about their positive experiences of the RSPCA, so thank you again.
Best wishes
Sarah
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