They returned my calls and quickly…
They returned my calls and quickly followed up with exchanging a rug... And they didn't charge return shipping eventho the replacement rug was less expensive.
And delivery was very fast!
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At RugnCarpet, we're proud to offer one of the largest and most accessible online rug stores in the world. Our mission is to provide a wide range of high-quality handmade carpets and kilims at competitive prices, all within a secure and user-friendly website. Discover the world's most beautiful wool and silk rugs in modern, contemporary, and classic designs, along with minimal and geometric kilims in a variety of colors. Our vintage and patchwork carpets, crafted in-house, are a customer favorite. With fast, reliable shipping and a safe checkout experience, there’s a perfect rug for every home at www.rugncarpet.com.
265 E Main St Ventura, 93001, Ventura, Etats-Unis
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They returned my calls and quickly followed up with exchanging a rug... And they didn't charge return shipping eventho the replacement rug was less expensive.
And delivery was very fast!
I have bought two beautiful rugs and they know how to service through communication and personal help with orders etc. wonderful company to work with and excellent quality rugs.
Thanks you
K
received product quickly and refund was processed fast
The rug came quickly, and packages nicely. It is in great condition and the quality it nice The colors are more vibrant than I thought they would be. It's a nice addtion to my bedroom.
Great Customer service and love my pillow. Will definitely buy from them again.
I looked at hundreds and hundreds of rugs before I picked this one. It's absolutely gorgeous and was worth all the trouble. It also shipped in just three days (!) from Turkey. Strongly recommended.
Beautiful Handmade Rug, fast delivery, our office now better look and also our customers asking the story about the rug.
Beautiful rug, shipped quickly. We are very pleased with our purchase.
Great rug! Shipped out and delivered quickly. Very satisfied repeat customer. Thank you.
This rug is absolutely beautiful. I love it! The order and delivery were smooth and quick. I would for sure order from them again.
Beautiful rug! Looks just like pictures ( maybe a slightly more muted in color than I thought ) but love love love. Speedy shipping and good communication with seller.
After years of searching and debating buying an expensive rug sight unseen (and online), I decided to take the plunge when I spotted our rug from Rug&carpet. This is the first time buying something like this online and I was hesitant with an out of country purchase. Colors are slightly more greenish-blue in person than navy blue online, but I mentally prepared for that. It is a one of a kind piece of art that we will keep forever. Looks straight out of a design magazine. We could not be happier with the quality or the service too. Rug was sent and arrived to use in New York SAME DAY. Important to note is that the rug arrived folded up the size of a suitcase, which was convenient for me because I was preparing for a massive 10' long rolled up rug. This was much easier to take inside our home by myself when UPS arrived.
Rugncarpet was wonderful, very quickly responding to all my emails and questions. The rug is GORGEOUS and is exactly what was shown in the photos - no surprises. What was surprising was how quickly the rug arrived. Way sooner than I ever expected. Five star experience and I would definitely recommend this vendor.
Love this rug even more in person! Got it in less than a week shipped from Turkey, and that was during Thanksgiving week. The gift was a very nice gesture also. Would definitely purchase from again.
Arrived amazingly quickly and is absolutely beautiful, exactly as pictured. Rug&Carpet is lovely and helpful.
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