Russell's Shave Club Avis 

40
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great pro beard detailer, I was a hairdresser so I've always usually used Wahl, but my latest beard trimmer by them was rubbish. Really pleased with this trimmer, did my beard and some body with 30% c... Voir plus

Noté 5 sur 5 étoiles

Products? Fantastic. Quality, keep your beard trimmed down to barber shop level. Last time I had a haircut, the barber said he had no need to tidy up my beard, I didn't realise I had practiced eno... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Excellent products - top quality shaves and haircuts provided from products! Also, good offers if you keep your eye out! Note - one of guard attachments was brittle and snapped like a brandy snap... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely love my Russell's Trimmer! Cuts smoothly and evenly, even through dense beard hair. The attachments are easy to change and provide versatile styling options. Very quiet and doesn’t pull on... Voir plus

L'entreprise a répondu


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4,3

Excellent

TrustScore 4.5 sur 5

40 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,3

Tous les avis

(40)

28 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great pro beard detailer

Great pro beard detailer, I was a hairdresser so I've always usually used Wahl, but my latest beard trimmer by them was rubbish. Really pleased with this trimmer, did my beard and some body with 30% charge. Great to see the charge %. Only gripe is the power button position - would be better placed on the base I think as it's easy to press accidentally. Nice fragrance too, might have to buy a full size!

18 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Just received my pro hair clippers and…

Just received my pro hair clippers and I am so disappointed with them, they are the worst clippers I have ever bought and I’ve been using clippers for 35 years. I only use them for a buzz cut every 3 or 4 days and these clippers struggled cutting hair 1 to 2 mm long, would hate to see what they are like with longer hairs, I’ve had to go over my hair ten to fifteen more times than I normally do with my 4 years old clippers, these clippers cost nearly £90 , will never use this company again

6 juillet 2026
Avis spontané
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Réponse de Russell's Shave Club

Hi Jay, we’re really sorry to hear this.

From what you’ve described, it does sound like your clippers may be faulty, as these are used by many professional barbers and the feedback is overwhelmingly positive.

We’ve reached out to you directly and hope to hear back soon. You’re more than welcome to return them for a full refund under our 45-day returns policy, even if they’ve been used, or we’d be happy to send you a brand new replacement, as we believe this will resolve the issue.

We look forward to getting this sorted for you.

Noté 5 sur 5 étoiles

100% recommend

Products? Fantastic. Quality, keep your beard trimmed down to barber shop level. Last time I had a haircut, the barber said he had no need to tidy up my beard, I didn't realise I had practiced enough, so products must be easy to use.

Customer service? Fantastic. Always reply within 24 hours and are responsive and respectful.

Note - I've never been properly rewarded for being a returning customer, anywhere but with RSC. Thanks so much guys.

29 juin 2026
Avis spontané
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Réponse de Russell's Shave Club

Hi Adam, thank you for the fantastic 5-star review and kind words on our products and customer service.

We pride ourselves on quality beard grooming products and giving our customers the best service possible.

If there's anything else we can help with in the future, please feel free to reach out to us.

Kind regards,
The Russell's Shave Club Team

Noté 5 sur 5 étoiles

Top Brand

Excellent product. I would recommend this top quality product that produces high quality shave and haircuts. Also, good offers and videos with guides and styles are trendy. Top brand!

16 mai 2026
Avis spontané
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Réponse de Russell's Shave Club

Hi David, thank you very much for the kind words and 5-star review.

It's great to hear you've been watching the tutorial video's to help you achieve the look you're going for.

If there's anything else we can help with in the future, please feel free to reach out to us.

Kind regards,
The Russell's Shave Club Team

Noté 2 sur 5 étoiles

Pro Fademaster and Precision Pro

Iooking at the reviews I expecting to be wowed. The pro and precision shavers are average at best and don't provide the sharp detail advertised. Disappointing, my search for barber shop quality shaving tools continues

8 mai 2026
Avis spontané
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Réponse de Russell's Shave Club

We’ve tried locating your order but unfortunately haven’t been able to find any details under your name, so we’ve reached out to Trustpilot for some more information so we can look into this properly.

We also offer a 45-day risk-free trial, even on used tools, because we stand behind our products. Had you reached out to us directly, we would’ve been more than happy to help and arrange a return if the tools weren’t right for you.

Please feel free to contact us directly so we can get this resolved properly.

Noté 5 sur 5 étoiles

Precise is the correct word

Just purchased the precise beard trimmer and I’m over the Moon with it. The best one I have bought and I have bought a lot of Similair trimmers.

29 avril 2026
Avis spontané
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Réponse de Russell's Shave Club

Hi Thomas, thank you very much for the 5-star review and kind words on our Precision Pro trimmer.

I use a Precision Pro myself, it's a great bit of kit isn't it?

If there's anything else we can help with in the future, please feel free to reach out to us.

Kind regards,
Alex.

Noté 5 sur 5 étoiles

Top Drawer Product and customer service

Purchased a set from Russell’s just under 12 months ago had an issue with the clippers emailed the team and within a few hours they had dispatched me a new set under warranty new ones arrive d today and the quality for cost is unmatched,

Excellent product and price point and the customer service and response has been impeccable would highly recommend these guys to family and friends A1 service and product ⭐️👏🏻

23 avril 2026
Avis spontané
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Réponse de Russell's Shave Club

Hi Mark, thank you very much for the 5-star review and kind words.

We pride ourselves on great customer service, so thank you for mentioning how we did.

We're also, really glad to hear you're enjoying our products.

If there's anything else we can help with in the future, please feel free to reach out to us.

Kind regards,
Alex.

Noté 5 sur 5 étoiles

The shavers are awesome and the price…

The shavers are awesome and the price is really good for what you get, Perfect Shave very happy.

16 avril 2026
Avis spontané
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Réponse de Russell's Shave Club

Hi Gunner, thank you very much for the 5-star review and kind words on our products. We're glad to hear you're enjoying your trimmers.

If there's anything we can help with in the future, please feel free to reach out to us.

Kind regards,
Alex.

Noté 5 sur 5 étoiles

All good 👍

Minor defect with the trimmer i ordered,
It was replaced next day, also received a call to follow up and some freebies.
Really good customer service.
Product build quality feels good in the hand.
I would 100% recommend.
Also beard trimming videos and information is excellent.
Just really positive all round.
Good vibes.
Just need to learn to become a beard trimming master now.

20 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Alex to the rescue.

After Royal Mail/Amazon Shipping managed to misplace my order. They couldn’t find it in the sorting office. As a last resort I contacted Russell’s Shave Club. I spoke to a marvellous individual- Alex - I explained I was off to Tunisia next Thursday minus my shaver. Not only did he manage to have it delivered the next day, my shaver was upgraded plus another model. I’d like to thank Alex and his boss for a first class service, and I would heartily recommend Russell’s Shave Club. Alex went beyond my expectations and came up trumps bravo Alex !

14 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant company and customer service is top notch

:
I spoke with Alex today regarding an issue with my machine. He quickly identified that it was faulty and immediately arranged for a replacement to be sent out. The service was efficient, reassuring, and handled with genuine care. It’s refreshing to deal with a company that values its customers so highly. The team are incredibly lovely and helpful, especially Alex.
Kind regards,
Hader Arif

30 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Trimmer stopped working and was replaced asap…

Bought a trimmer that stopped working after a while, notified the team who replaced it within a few days with a new one, what more can I say - excellent customer care and service.
I like the trimmer, it shaves close, has a decent speed, has sharp blades, is not too bulky like a braun or phillips and fits well in the hand with good grip.
The USB C charging is also great.
Well done guys.

22 janvier 2026
Avis spontané
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Réponse de Russell's Shave Club

Hi Javad, thank you very much for the 5-star review and kind words.

We pride ourselves on our customer service and we're really glad we could help resolve your issue.

If there's anything else we can help with in the future, please feel free to reach out.

Best,
The Russell's Shave Club team

Noté 5 sur 5 étoiles

10/10- Best present ever!

I received the complete grooming set as a gift for Christmas after always complaining about dodgy beard trims from the barbers. After a quick YouTube tutorial and a 5-10 minute shave I have the perfect blend and beard I’ve always wanted! The trimmer and shaping razor come with so many different guards and tools. It is very easy to use with a nice weighted feel for ease of movement and razor sharp teeth for a nice clean cut!
The shaping razor gives a really smooth cut against the skin which is a win for anyone with troubles of ingrown follicles and irritated skin.
Same with the cutthroat… nice weight, super sharp and with the guard it glides across the skin perfectly.
Genuinely very impressed with this product and would recommend to anyone who likes a nice tidy beard! 10/10!

21 janvier 2026
Avis spontané
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Réponse de Russell's Shave Club

Hi there, thank you very much for the 5-star review and kind words about our products. We're glad to hear you're getting on well with your Complete Beard Kit.

If there's anything else we can help with in the future, please feel free to reach out to us.

Kind Regards,
Russell's Shave Club

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery. Products look and feel good for the price. Thank you

13 janvier 2026
Avis spontané
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Réponse de Russell's Shave Club

Hi Oscar, we hope you're well. Thank you for the 5-star review and kind words on our delivery speeds and products.

We pride ourselves on fast dispatch for our customers and offering high quality beard grooming products.

If there's anything else we can help with in the future, please don't hesitate to reach out to us.

Kind Regards,
Russell's Shave Club

Noté 4 sur 5 étoiles

Products and Communications

Excellent products - top quality shaves and haircuts provided from products! Also, good offers if you keep your eye out!

Note - one of guard attachments was brittle and snapped like a brandy snap on first attempt to attach (see Google reviews for picture). But, customer service replied within half a day and agreed to send some more out. Also received a sample aftershave with replacements, within 24 hours - appreciated this!

2 janvier 2026
Avis spontané
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Réponse de Russell's Shave Club

Hi there, thank you for the 4-star review and kind words on our products. We're thrilled to hear you're seeing great results with your shaving and haircuts.

We hope you're loving the Aurelius sample we sent you after you mentioned the guard attachment issue we managed to rectify for you.

If there's anything else we can help with in the future, please feel free to reach out to us.

Kind Regards,
Russell's Shave Club.

Noté 5 sur 5 étoiles

Absolutely love my Russell's Trimmer

Absolutely love my Russell's Trimmer! Cuts smoothly and evenly, even through dense beard hair. The attachments are easy to change and provide versatile styling options. Very quiet and doesn’t pull on hair. Battery lasts longer than I expected. A solid investment for any man serious about grooming.

25 décembre 2025
Avis spontané
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Réponse de Russell's Shave Club

Hi Jonny, thank you for the 5-star review and kind words about our trimmer.

We're really pleased with your feedback, its truly appreciated. If there's anything else we can help with in the future, please feel free to reach out to us.

Kind regards,
Russell's Shave Club.

Noté 5 sur 5 étoiles

Absolutely incredible customer…

Absolutely incredible customer service!!
Ordered my husband a new shaver and accidentally ordered the wrong one. I messaged in to their tik tok page and they were very quick to respond and very helpful in being able to find out what I was supposed to order (my mistake, not looking properly) made it very easy for me to exchange the product.
Shaver is great quality and my husband loves it! He also loved the little aftershave that is put into the order. Smells amazing!!
Thank you so much for all your help and great service! Will most definitely be ordering from here again.

30 décembre 2025
Avis spontané
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Réponse de Russell's Shave Club

Hi Rebecca, thank you for the 5-star review and very kind words about our products. We're extremely pleased to hear your husband is enjoying his trimmer.

The sample aftershave we provided is our signature fragrance Aurelius. We're glad to hear it's been received very well.

We pride ourselves on fantastic customer service and are always happy to help. If there's anything else you need help with in the future, please feel free to reach out to us.

Kind regards,
Russell's Shave Club.

Noté 5 sur 5 étoiles

Amazing quality products with speedy…

Amazing quality products with speedy delivery.

I highly recommend buying the beard master duo- it’s extremely high quality and has provided me the smoothest and most even beard trim ever- it effortlessly blends and shapes the beard.

Also I highly recommend the daily radiance serum for smooth and youthful looking skin.

Amazing company!

30 décembre 2025
Avis spontané
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Réponse de Russell's Shave Club

Hi Mario, thank you very much for the 5-star review and kind words on our products. It's great to hear you're getting on so well with the Beard Master Duo. It's a great bit of kit.

The daily radiance face serum is fantastic isn't it? I use it myself.

If there's anything else we can help with in the future, please feel free to reach out to us.

Kind Regards,
Alex
Ecom and Operations Manager
Russell's Shave Club

Noté 5 sur 5 étoiles

Fantastic Quality Trimmers

Love Russell's Shave Club! I use my trimmers every week to do my beard, and I'm still surprised by the amazing quality. Trimming length is no problem, but the precision pros are what stood out for me. Nearly as good as using a cut-throat razor. Clean shave every time!

30 décembre 2025
Avis spontané
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Réponse de Russell's Shave Club

Hi Christopher, thank you for the 5-star review and kind words about our products.

We're glad to hear you're getting on so well with them. Especially, the Precision Pro, they're a hugely popular beard detailing trimmer that gives you those crisp line-ups.

If there's anything else we can help with in the future, please feel free to reach out to us.

Kind Regards,
Russell's Shave Club

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