Vortexair Avis 1 805

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Arrived as scheduled on time. Didn’t knock or ring door bell unfortunately. Parcel could have been stolen had I not gone looking after being advised of time of arrival. Packaging was protective,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Vortex air fan is really good and is as advertised, it will make a huge difference to my bedroom in the winter. My only comment the instructions are fairly good bud the print is a little small f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just bought the water purifier/ kettle & am loving it. Had a slight blip setting up so called & was answered immediately & problem solved,even stayed on the phone to be sure it was resolved. No more p... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Awful service, fan is not powerful enough. The return process is criminal I had to get the refund via my bank’s fraud service. Communication with the company very frustrating and lacking. 27/6/26... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise d'électronique

Écrit par l'entreprise

Vortex Air is the UK’s bladeless fan specialist. Heating, cooling and purifying features. It’s available in 11 different colours to suit your unique home interior. 2 year warranty and arrives with UK next day delivery.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 18 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent product

Excellent product, very innovative, equal if not better in design and build quality than many more expensive competitors.

Delivery was excellent, customer service was excellent and the overall service start to finish can not be faulted.

Will definitely be buying Vortex products again.

27 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great comms

Great comms, arrived promptly. Delivered to my work address as I was not at home on day of delivery. Arrived in just the original box and no packaging which was fine, but, it would have been better if my name had been put on the box.
No, it did not arrive in a grey bag.

22 avril 2026
Avis spontané
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Réponse de Vortexair

Hi Elizabeth, I can see that your parcel was delivered and from the delivery image, the parcel was packed in our grey shipping bag. Please check with the reception at your work, as this would of been in a bag with your name and address as you requested when changing address on 21st April to our courier.

Noté 5 sur 5 étoiles

Vortex the way forward for air fans

The Vortex air fan is really good and is as advertised, it will make a huge difference to my bedroom in the winter.
My only comment the instructions are fairly good bud the print is a little small for me and perhaps some things could be better explained to make it idiot proof so to speak but generally good.
Delivery was spot on, very quick.

24 avril 2026
Avis spontané
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Réponse de Vortexair

Thank you for your feedback David. I shall pass your comments about the manual to the development team.

Noté 4 sur 5 étoiles

I like the machine

I like the machine. It does the job. However it doesn’t heat up a room in 5 minutes.

28 avril 2026
Avis spontané
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Réponse de Vortexair

Thank you for your comments.
The speed of the heat function is dependent on the size of the room and the insulation.

Noté 5 sur 5 étoiles

Arrived as scheduled on time

Arrived as scheduled on time. Didn’t knock or ring door bell unfortunately. Parcel could have been stolen had I not gone looking after being advised of time of arrival.
Packaging was protective, noticed feet marks on box, but contents survived.
More than happy with product, packaging and prompt delivery.
I will be recommending your product and your company.
Thank you

2 avril 2026
Avis spontané
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Réponse de Vortexair

We appreciate you taking the time to leave a review

Noté 5 sur 5 étoiles

Was bought as a gift

Was bought as a gift for my son, who suffers badly with hayfever. He has been using the fan with the air filter and has said that it has made a difference to his being able to breathe, especially at night. Plus it is so quiet, it doesn’t affect his sleep! So thank you 😃.

27 avril 2026
Avis spontané
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Réponse de Vortexair

We’re delighted to hear you’re happy with the product

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery. Product works perfectly. Although haven't used it yet as weather has been good. Just opened it to test it.

23 avril 2026
Avis spontané
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Réponse de Vortexair

Thank you Tahir- We’re really happy to hear you had a great experience!

Noté 5 sur 5 étoiles

So far so good

Easy enough to set up and the filtered water taste real nice, it's much quicker to make a cup of tea or coffee without having to wait for the kettle to boil, so far only good things I've got to say. Well 👍

27 avril 2026
Avis spontané
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Réponse de Vortexair

Thanks for your feedback — great to know the item met your expectations.

Noté 5 sur 5 étoiles

Lovely Fan

Easy ordering process. Next day delivery. Have just put it in the bedroom. Haven’t used it yet. Looks good though. Will use soon. 😊

26 avril 2026
Avis spontané
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Réponse de Vortexair

Great to hear your order arrived quickly — thanks for your review!

Noté 5 sur 5 étoiles

Great Product

Great Product , Fast delivery

23 avril 2026
Avis spontané
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Réponse de Vortexair

Thank you Robert- We’re delighted to hear you’re happy with the product.

Noté 5 sur 5 étoiles

It does what it says

Sorry prest the wrong box. Best heater I have had it gets warm so quick and it’s a nice warm just right. Coolness very nice to have the two in one Peace of equipment is brilliant 🤩

26 avril 2026
Avis spontané
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Réponse de Vortexair

Thanks for the amazing review — we really appreciate your support.

Noté 5 sur 5 étoiles

Outstanding service

Outstanding service; everyone I spoke to knew the product I was enquiring about, in some detail, and answered all my questions.

21 avril 2026
Avis spontané
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Réponse de Vortexair

Thank you Stuart, We’re pleased to hear our team delivered a positive experience.

Noté 5 sur 5 étoiles

I was a bit apprehensive in buying this…

I was a bit apprehensive in buying this voretex fan. I did however look at the comparison to the other major provider that starts with a D as our friends have one. This vortex air exceeds our expectations and is far superior to our friends dyson.

Overall, we’re extremely happy with our unit and highly recommend purchasing one or two to others.

26 avril 2026
Avis spontané
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Réponse de Vortexair

We appreciate your review and are pleased we met your expectations.

Noté 5 sur 5 étoiles

Vortex + fan/heater

Ordering, updates on delivery and delivery all good.
The fan is brilliant, would recommend 👍

25 avril 2026
Avis spontané
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Réponse de Vortexair

We’re pleased you were happy with your purchase — thank you.

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