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RW Cars Avis 

1 297
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience start to finish this morning, the young man on reception was very helpful with showing me the car, they were non pushy and gave me my own time to make decisions. Stewart was great, ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mark provided great customer service throughout the buying process. He was very knowledgeable about the car and its service history, which gave us confidence in our purchase. We received excellent cus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was looking for a new car and was sceptical about the low price as well as independent garage. After doing my research I visited the showroom and from start to finish, it was the easiest most laid b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant dealer. Excellent customer service, Mark was incredible...even staying after hours to complete the sale as I took so long to decide wether I was having the car. After getting the car home... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. aussi dans
  3. Concessionnaire automobile
  4. Marché automobile
  5. Société de crédit et de prêt automobile

À propos de RW Cars

Écrit par l'entreprise

Auto trader Facebook Instagram We are a used car dealer situated in the heart of Derby specialising in ex-company vehicles, with over 20 years experience in the motor trade

We have adopted a stress-free and relaxed approach to selling vehicles, we are also a finance specialist and have a panel of lenders available to help you find your next car.

Here at RW Cars we are constantly reviewing our prices to make sure that we are amongst the cheapest in the country, this means we operate a fixed price policy that ensures our cars are the lowest they can be, we aim to take the hard work and stress out of buying your next car by giving our customers the best deal.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(1 297)

489 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Bought new car today with Pete

Bought new car today with Pete
no pressure to buy honest sales approach. Explained everything in detail excellent trade in value. Highly recommend.

25 juillet 2026
Avis spontané
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Réponse de RW Cars

Thanks so much for the brilliant review, Dan. It's wonderful to hear Pete gave you an honest, no-pressure experience and took the time to explain everything in detail. We're really pleased you were happy with your trade-in too, and that you found the whole process a good one. Enjoy the new car, and thank you for the lovely recommendation — it means a great deal to us. We hope to see you again in the future.

The RW Cars team

Noté 5 sur 5 étoiles

Straight forward easy and very…

Straight forward easy and very reassuring. George was a pleasure today went above and beyond to make sure I drove away the same day

24 juillet 2026
Avis spontané
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Réponse de RW Cars

Thank you so much, Harley! It's wonderful to hear you found the whole process straightforward, easy and reassuring. George will be delighted to know he made such a great impression, and we're thrilled he went above and beyond to get you driving away the same day. That's exactly the kind of experience we hope to give everyone. Enjoy every mile in your new car, and we look forward to welcoming you back in the future.

Warm wishes,
The RW Cars team

Noté 5 sur 5 étoiles

Absolutely amazing service

Absolutely amazing service. Josh was the most helpful from start to finish and couldn’t have asked for a smoother process!!

24 juillet 2026
Avis spontané
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Réponse de RW Cars

Thank you so much, Amelia! It's wonderful to hear you had such a smooth experience from start to finish. Josh will be delighted to know he made the whole process so easy and helpful for you. We really appreciate you taking the time to share such kind words, and we hope you're enjoying your new car. Wishing you many happy miles ahead!

The RW Cars team

Noté 5 sur 5 étoiles

Plain and simple it was a great experience

From start to finish the whole experience was a breeze,the salesman Harry answered all my questions with great knowledge of the car manufacturer I was purchasing, it was a pleasure to do business with you and your an asset to RW, as for the car it is better than photos and you were right it sounds great and a lot quicker than I thought it was going to be and I thought it would be quicker, it’s definitely a head turner, thank you for everything and that’s why I travelled 45miles to buy from you, definitely recommend

24 juillet 2026
Avis spontané
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Réponse de RW Cars

Thank you so much, Steven — what a brilliant review to read! We're delighted Harry made the whole experience such a breeze and answered all your questions with the knowledge you'd expect. It's wonderful to hear the car exceeded your expectations too, sounding great and turning heads wherever you go. The fact you travelled 45 miles to buy from us means the world, and your recommendation is truly appreciated. Enjoy every mile behind the wheel, and thank you for choosing us.

The RW Cars team

Noté 5 sur 5 étoiles

Really quick and painless experience

Really quick and painless experience. George was very helpful. Recommended.

17 juillet 2026
Avis spontané
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Réponse de RW Cars

Thanks so much for the lovely review, Jon. We're delighted to hear your experience was quick and painless, and that George looked after you so well. That's exactly the sort of service we aim for, so it's wonderful to know it hit the mark. We really appreciate the recommendation too. Wishing you many happy miles ahead, and thanks again for choosing us.

The RW Cars team

Noté 5 sur 5 étoiles

Excellent work Pete was fantastic got…

Excellent work Pete was fantastic got the job done

21 juillet 2026
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Réponse de RW Cars

Thank you so much for the wonderful five-star review! It's fantastic to hear that Pete looked after you so well and got everything sorted. We'll be sure to pass on your kind words to him — they'll certainly put a smile on his face. We really appreciate you taking the time to share your experience, and we hope to see you again in the future.

Warm regards,
The RW Cars team

Noté 5 sur 5 étoiles

Great customer service

Great customer service! I felt so relaxed, no pressure to buy a car. Josh was Very helpful. So polite. We will be definitely coming back for another car

18 juillet 2026
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Réponse de RW Cars

Hi Yvette, thank you so much for this lovely review! We're delighted you felt relaxed with no pressure at all — that's exactly the kind of experience we hope to give everyone. Josh will be thrilled to hear his help and politeness made such a difference. It means a great deal to know you'll be coming back for another car in the future. We look forward to welcoming you again!

The RW Cars team

Noté 4 sur 5 étoiles

Thanks to Stewart for quick service

Thanks to Stewart for quick service, very happy

19 juillet 2026
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Réponse de RW Cars

Thanks so much for the kind words, Jack! We're really pleased to hear Stewart looked after you and got everything sorted quickly. Speedy, friendly service is exactly what we aim for, so it's lovely to know you're happy with how things went. We'll be sure to pass your thanks along to Stewart too. Wishing you many happy miles ahead, and thanks again for taking the time to leave a review.

The RW Cars team

Noté 5 sur 5 étoiles

Stewart worked really hard to get the…

Stewart worked really hard to get the car I wanted and kept me updated frequently, will definitely recommend to others, really glad I picked RW Cars.

19 juillet 2026
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Réponse de RW Cars

Thank you so much for the wonderful review. It's brilliant to hear that Stewart worked so hard to find the car you wanted and kept you updated along the way — that level of communication is exactly what we aim for. We're really glad you chose RW Cars, and we truly appreciate you recommending us to others. Enjoy the new car, and do pop back if you ever need anything!

The RW Cars team

Noté 5 sur 5 étoiles

Amazing service

Amazing service! Would highly recommend really helpful and friendly too.

22 juillet 2026
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Réponse de RW Cars

Thank you so much, Louise! It's wonderful to hear you found our service so helpful and friendly — that really means a lot to us. We always aim to make things as easy and welcoming as possible, so knowing you'd highly recommend us is the best feedback we could ask for. Thanks again for taking the time to share your experience, and we wish you many happy miles ahead!

The RW Cars team

Noté 5 sur 5 étoiles

Thorughly recommend - George was excellent!

I had an excellent experience with RW Cars, and George was outstanding from start to finish.

He was responsive to my initial enquiry and remained helpful, transparent, and communicative throughout the entire process. George is a genuinely nice guy who made buying the car a smooth and enjoyable experience.

The handover was excellent. Even though he was clearly busy and under pressure, he took the time to make sure everything was covered and never made me feel like I was a burden. His professionalism and customer service really stood out.

There was a small issue with the vehicle when I collected it, but George dealt with it immediately. There was no quibbling or hesitation - he acknowledged the problem, took responsibility, and resolved it straight away without causing me any inconvenience.

I travelled a long way to buy the car, and it was absolutely worth the trip. I'm really pleased with the Volkswagen Tiguan I purchased, which was priced extremely competitively and represents fantastic value.

I wouldn't hesitate to buy from RW Cars again and would happily recommend them to anyone looking for a quality used car. Thanks again, George!

19 juillet 2026
Avis spontané
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Réponse de RW Cars

Thank you so much for this brilliant review. We're delighted George looked after you so well from your first enquiry right through to the handover, and that he sorted the small issue straight away without any fuss. It means a lot to hear you felt valued rather than a burden, especially having travelled such a distance. We're thrilled you're pleased with your Volkswagen Tiguan and found it great value too. Thanks again for the kind recommendation, and we'd love to welcome you back in the future.

The RW Cars team

Noté 5 sur 5 étoiles

Great place to purchase a car.

Stewart was excellent, very polite and professional.

21 juillet 2026
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Réponse de RW Cars

Thank you so much, Halle! It's wonderful to hear that Stewart looked after you so well and came across as polite and professional throughout. We'll be sure to pass your kind words on to him. Feedback like this really does mean a lot to us, and we're delighted you had such a positive experience. Wishing you many happy miles ahead!

The RW Cars team

Noté 5 sur 5 étoiles

Highly recommend purchasing from RW Cars

Just purchased Seat Ateca from RW Cars. Mark was my contact he was just wonderful, patient and no hard sell which made my purchase so easy. He gave me space to look around vehicles at my own pace. Nothing was too much trouble for him and he ensured everything was ready on collection day. Mark was an absolute pleasure to deal with so different to other car sales staff I have had dealings with at other showrooms. Would highly highly recommend anyone looking for a change of car. Thanks again Mark

17 juillet 2026
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Réponse de RW Cars

Thank you so much, Caroline, for such a lovely review. We're delighted to hear Mark made buying your Seat Ateca such an easy and relaxed experience. Giving you the space to look around at your own pace, with no hard sell, is exactly how we like to do things, so it's wonderful to know that came across. Your kind words and high recommendation mean a great deal to us all. Enjoy every mile in your new car, and thanks again for choosing us.

The RW Cars team

Noté 5 sur 5 étoiles

Gayan Dias

George at RW Cars was brilliant from start to finish. I’m really happy with my new Nissan Qashqai and the service I received was professional, friendly, and hassle-free. George gave me great support throughout and I really appreciate his help. Highly recommended.

10 juillet 2026
Avis spontané
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Réponse de RW Cars

Thank you so much, Gayan! It's wonderful to hear George looked after you so well from start to finish. We're thrilled you're enjoying your new Nissan Qashqai and that the whole experience felt professional, friendly, and hassle-free. Your recommendation means a great deal to us, and we'll be sure to pass your kind words on to George. Wishing you many happy miles ahead!

The RW Cars team

Noté 5 sur 5 étoiles

Employee of the year

Stewart was one amazing staff who helped me with buying the care. The patience and guide and the car I got is absolutely fantastic. Thank you Stewrt.

The car itself is a banger. Meaning I loved it so much. A thrill to drive and its just too awesome. My first car after 10 whole years. The only downside to the car is that it doesnt have the back storage as in putting for example drink holders also the boot doesnt automatically close properly you would need to apply force to close it. But I will come back to yourselves or to our mechanic and get that checked.

Thank you again Stewart. Your an awesome employee

19 juillet 2026
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Réponse de RW Cars

Hi Shamim, thank you so much for this brilliant review! We're thrilled Stewart looked after you with such patience and guidance, and it's wonderful to hear you're loving the car after ten whole years without one. It sounds like a real thrill to drive! Do pop back to us about the boot closing properly and we'll happily take a look for you. Congratulations again on your new motor, and we can't wait to hear about all the adventures ahead. Enjoy every mile!

The RW Cars team

Noté 5 sur 5 étoiles

Mark who helped us with purchase of a…

Mark who helped us with purchase of a golf was helpful and knowledgeable. No hard sell which we liked ..
we mentioned that the service light was on and mark said they would service it .
Would highly recommend rw cars especially mark

19 juillet 2026
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Réponse de RW Cars

Thank you so much, Michelle. It's wonderful to hear that Mark made your Golf purchase such a positive experience, and that the no hard sell approach was appreciated. We're pleased he could sort the service for you too. Recommendations like yours mean a great deal to us, and we'll be sure to pass your kind words on to Mark. Enjoy the new car, and thanks again for choosing us.

The RW Cars team

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience. Very friendly and professional.

15 juillet 2026
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Réponse de RW Cars

Thank you so much, Oladapo, for taking the time to leave such a lovely review. We're delighted to hear you had an amazing experience and found the team friendly and professional — that really means a lot to us. It was a pleasure helping you, and we hope you're enjoying everything. Do pop back and see us whenever you need anything down the line.

Warm wishes,
The RW Cars team

Noté 5 sur 5 étoiles

So far

So far, Josh has been amazing and very accommodating to me, especially as I have had tremendous trouble with Trade Centre UK and other dealers. Josh put me right at ease and was very helpful from the start of the deal.

18 juillet 2026
Avis spontané
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Réponse de RW Cars

Hi Yvette, thank you so much for taking the time to share this. It's wonderful to hear that Josh put you at ease and was so accommodating right from the start, especially after the difficulties you'd experienced elsewhere. We know how stressful buying a car can feel, so knowing you felt helped and looked after really means a lot to us. We'll be sure to pass your kind words on to Josh. Wishing you all the best, and thanks again for choosing us.

The RW Cars team

Noté 5 sur 5 étoiles

I would highly recommend RW Cars

I would highly recommend RW Cars, a great service, the car was in excellent condition

16 juillet 2026
Avis spontané
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Réponse de RW Cars

Thank you so much, Woody, for your lovely recommendation. We're delighted you found our service great and that the car arrived in excellent condition — that's exactly what we aim for. It really means a lot to know you had such a positive experience with us. Wishing you many happy miles ahead, and do get in touch if there's ever anything we can help with.

The RW Cars team

Noté 5 sur 5 étoiles

I can’t recommend RW Cars Derby enough…

I can’t recommend RW Cars Derby enough for their outstanding after-sales service. From start to finish, the experience has been absolutely first class.

A special thank you to Natalie, who was incredibly helpful, professional, and genuinely caring throughout the whole process. She kept me fully informed and made everything smooth and stress-free.

Also, huge credit to the mechanic who dealt with my issue straight away — the level of efficiency and expertise was brilliant. It’s clear the team really takes pride in what they do and goes above and beyond to look after their customers.

It’s not often you come across service like this after a sale, but RW Cars Derby truly delivers. I’ll definitely be recommending them to friends and family without hesitation! Kind regards michael d.

17 juillet 2026
Avis spontané
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Réponse de RW Cars

Thank you so much, Michael, for such a wonderful review. It's fantastic to hear that our after-sales service made the whole experience so smooth and stress-free. Natalie will be delighted to know she kept you so well informed, and I'll happily pass on your kind words to our mechanic too — efficiency and expertise are exactly what we aim for. Knowing you'd recommend us to friends and family without hesitation truly means the world to us. Thanks again for taking the time to share this.

Warm regards,
The RW Cars team

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