Great experience start to finish this morning, the young man on reception was very helpful with showing me the car, they were non pushy and gave me my own time to make decisions. Stewart was great, ex... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Mark provided great customer service throughout the buying process. He was very knowledgeable about the car and its service history, which gave us confidence in our purchase. We received excellent cus... Voir plus
L'entreprise a répondu
I was looking for a new car and was sceptical about the low price as well as independent garage. After doing my research I visited the showroom and from start to finish, it was the easiest most laid b... Voir plus
L'entreprise a répondu
Brilliant dealer. Excellent customer service, Mark was incredible...even staying after hours to complete the sale as I took so long to decide wether I was having the car. After getting the car home... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Vendeur de voitures d'occasion
- aussi dans
- Concessionnaire automobile
- Marché automobile
- Société de crédit et de prêt automobile
À propos de RW Cars
Écrit par l'entreprise
Auto trader
Facebook
Instagram
We are a used car dealer situated in the heart of Derby specialising in ex-company vehicles, with over 20 years experience in the motor trade
We have adopted a stress-free and relaxed approach to selling vehicles, we are also a finance specialist and have a panel of lenders available to help you find your next car.
Here at RW Cars we are constantly reviewing our prices to make sure that we are amongst the cheapest in the country, this means we operate a fixed price policy that ensures our cars are the lowest they can be, we aim to take the hard work and stress out of buying your next car by giving our customers the best deal.
Coordonnées de contact
Unit 8 Prime Enterprise Park, DE1 3QB, Derby, Royaume-Uni
- 01332410010
- sales@rwcars.co.uk
- www.rwcars.co.uk
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Alex was very helpful not pushy
Alex was very helpful not pushy. Altogether a pleasant experience
1 août 2026
Réponse de RW Cars
Thank you, John, for the lovely five stars. It's wonderful to hear that Alex was so helpful without ever being pushy — that relaxed, no-pressure approach is exactly what we aim for. We're delighted the whole experience was a pleasant one for you, and we'll be sure to pass your kind words on. Enjoy the car, and we hope to see you again down the line.
Warm regards,
The RW Cars team
Very professional dealership
Very professional dealership. I did go to view a car but though I didn't end up buying it I just had to leave a review to say that their presentation of the car and service was impeccable. So much so that I keep checking their site for new cars as I won't hesitate to buy from them. The reservation process was easy and viewing smooth, even refunded me promptly when I wasn't able to proceed. Thanks for the wonderful experience and have added to my favourites.
30 juillet 2026
Avis spontané
Réponse de RW Cars
Hi Kode, thank you so much for such a thoughtful review, especially given you didn't end up driving away with a car. It means a great deal to hear that our presentation and service left such a strong impression, and that the reservation and viewing felt smooth from start to finish. We're chuffed you've added us to your favourites and will be keeping an eye on our stock. Do pop back whenever the right one comes along, we'd love to welcome you again.
Warm wishes,
The RW Cars team
Overall the experience at RW Cars was fantastic
Overall the experience at RW Cars was fantastic. We arrived and had plenty of time to view all of the cars on offer without anyone pressuring us. When we decided to narrow our search down to two cars, Stewart was extremely helpful and again gave us the keys and the chance to make a very informed decision. We bought the car the day after the test drive and the whole process was very simple and Stewart was helpful and professional through. Amazing place to purchase a car and they are all very well prepared. I would recommend RW Cars to anyone in the market for a new vehicle.
29 juillet 2026
Avis spontané
Réponse de RW Cars
Thanks so much for this brilliant review, Dave. It's wonderful to hear you had the time and space to browse without any pressure, and that narrowing things down to two cars felt so relaxed. I'll be sure to pass your kind words on to Stewart — he'll be delighted to know he helped you make such an informed decision. We take real pride in how well our cars are prepared, so that means a lot. Thank you for recommending us, and enjoy every mile in your new car!
The RW Cars team
Excellent no hassle garage and great…
Excellent no hassle garage and great service from George. Thank you
1 août 2026
Avis spontané
Réponse de RW Cars
Hi Sue, thank you so much for the lovely review. We're delighted to hear you found the whole experience hassle-free, and I'll be sure to pass your kind words on to George, who'll be thrilled. It really does mean a lot to know you were happy with the service. Thanks again for choosing us, and we hope to see you again in the future.
The RW Cars team
First time I’ve ever bought a car and…
First time I’ve ever bought a car and Pete made it so easy. Part exchanged and drove away within 2 hours! Made the process so streamline and I’d definitely come back and buy from them again! Thanks!!!
1 août 2026
Avis spontané
Réponse de RW Cars
Hi Tamsyn-Leigh, thank you so much for this lovely review! We're delighted Pete made your first car purchase such a smooth and easy experience — driving away within two hours after a part exchange is fantastic going. It means a great deal to hear you found the whole process so streamlined. We'd love to welcome you back whenever you're ready for your next one. Enjoy every mile in your new car!
The RW Cars team
Very easy to purchase and no pressure
Very easy to purchase and no pressure. Delighted with Car and Josh very easy to deal with.
31 juillet 2026
Avis spontané
Réponse de RW Cars
Thank you, Ross, for such a lovely review. We're really pleased to hear the whole purchase felt easy and relaxed with no pressure — that's exactly the experience we aim for. Josh will be delighted to know he made things so straightforward for you, and it's wonderful that you're so happy with your new car. Wishing you many happy miles ahead, and thank you again for choosing us.
The RW Cars team
Great service very welcoming and…
Great service very welcoming and knowledgeable. Josh is the man. I will definitely be coming back can only recommend.
30 juillet 2026
Réponse de RW Cars
Thank you so much, Robert! It's wonderful to hear you found the service welcoming and knowledgeable — we'll be sure to pass your kind words on to Josh, who'll be chuffed to hear he made such a great impression. Recommendations like yours mean the world to us, and we'd be delighted to welcome you back whenever you're ready. Thanks again for taking the time to share your experience.
The RW Cars team
Fantastic service
Fantastic service, far better than other dealerships we’ve been to! From the start there was no pressure and we were allowed to test drive on the day.
31 juillet 2026
Réponse de RW Cars
Thank you so much, Olivia! It really means a lot to hear we stood out from other dealerships you've visited. We always want people to feel relaxed and never under any pressure, so it's wonderful that you enjoyed the no-pressure approach and getting a test drive on the day. Reviews like yours genuinely make our day. Wishing you many happy miles ahead, and thank you again for choosing us.
The RW Cars team
⭐⭐⭐⭐⭐ Outstanding Service from RW Cars…
⭐⭐⭐⭐⭐ Outstanding Service from RW Cars Derby
After a previous experience with a major car dealership where I was sold an unsafe vehicle and the brakes failed within just two weeks of purchase, I was understandably very nervous about buying another car. Thankfully, RW Cars Derby completely restored my confidence.
From the very beginning, Josh was absolutely fantastic. He provided support throughout the entire process, kept me updated, and made everything feel straightforward and stress-free. Harry was equally brilliant, helping along with Josh to secure a great finance deal and ensuring I found a deal that was right for me.
Both Josh and Harry were friendly, professional, proactive, and incredibly knowledgeable. They took the time to explain everything clearly, answered all my questions, and never made me feel rushed or pressured. Their customer service was exceptional from start to finish.
I'm absolutely delighted with my new car and can honestly say that RW Cars have made all the difference to my car-buying experience. After my previous bad experience, they gave me confidence, reassurance, and genuinely excellent service.
I would highly recommend RW Cars Derby to anyone looking for a quality vehicle and a team that truly cares about its customers. Hopefully it will be a while before I want or need another car but when im ready.. ill be back 🫶😊 Thank you, Josh and Harry! 🚗⭐️⭐️⭐️⭐️⭐️ Emma
27 juillet 2026
Réponse de RW Cars
Thank you so much, Em, for such a thoughtful review. We know how nerve-wracking it can be to buy again after a bad experience elsewhere, so it means the world that we could restore your confidence. Josh and Harry will be thrilled to hear how well looked after you felt, from keeping you updated to finding the right finance deal without any pressure. We're delighted you're loving your new car. Enjoy every mile, and whenever you're ready for the next one, we'll be right here waiting for you. Thanks again 🚗
The RW Cars team
We came for a browse as we needed a…
We came for a browse as we needed a bigger car due to newborn and caught the eye of a Tiguan. Josh looked after us and made the whole process feel so easy and stress free. Even moving the pick up appointment a couple times, I still felt like there was no issue. 100% recommend!
30 juillet 2026
Avis spontané
Réponse de RW Cars
Thank you so much, Courtney! Congratulations on your newborn — a Tiguan sounds like the perfect fit for your growing family. We're so pleased Josh made the whole process feel easy and stress free, and that shifting the pick-up appointment a couple of times was never a problem. Looking after you properly is exactly what we aim for. Thank you for the lovely recommendation, and we hope you're all enjoying the new car!
The RW Cars team
Great service and value
We bought a Nissan XTrail a few months ago, wanting to drive the car for a while before leaving a review. The car has been excellent. When we bought it, it had low mileage and was good value. Our experience in the showroom was great, no pressure, test drove the car on my own and the transaction was very smooth. Thanks Stewart so far so good.....
11 juin 2026
Avis spontané
Réponse de RW Cars
Hi Andy, thank you so much for taking the time to come back and share your experience after a few months with the Nissan XTrail. It's brilliant to hear the car has been running excellently and that you felt it was good value with that low mileage. We're really pleased the showroom visit was relaxed and pressure-free, and that you enjoyed test driving it in your own time. Thanks for the kind words about Stewart too. Wishing you many more happy miles ahead!
The RW Cars team
I had a great experience buying my new…
I had a great experience buying my new from RW Car. The process was very clear and concise and Peter Neil certainly helped alot to speed it up. They also offer a great deal on service and warranty. Highly recommend this dealership.
29 juillet 2026
Avis spontané
Réponse de RW Cars
Thank you so much, Santhush! It's wonderful to hear your buying experience was clear and straightforward, and that Peter helped speed things along nicely. We're really pleased you found value in our service and warranty options too. Recommendations like yours mean a great deal to us, and we're delighted you'd point others our way. Wishing you many happy miles in your new car, and thanks again for taking the time to share this.
The RW Cars team
Friendly, reliable, trustworthy
Friendly, reliable, and professional.
Mark was very helpful with my part exchange and my purchase of a new car.
Open, honest, and trustworthy company. Would highly recommend!
27 juillet 2026
Avis spontané
Réponse de RW Cars
Thank you so much, Jordan! It's wonderful to hear that Mark made your part exchange and new car purchase such a smooth experience. We really appreciate you describing us as open, honest, and trustworthy — that means a great deal to all of us. Your recommendation is genuinely valued, and we hope you're thoroughly enjoying the new car. Wishing you many happy miles ahead!
The RW Cars team
Really recommend this garage
Really recommend this garage. Stewart was super friendly and approachable when helping us purchase our new car. Nothing was too much trouble and all round great service! Thank you!
28 juillet 2026
Avis spontané
Réponse de RW Cars
Thank you so much, Charli! It's wonderful to hear that Stewart made your car purchase such a smooth and friendly experience. We always want nothing to be too much trouble, so knowing you felt looked after all round means a great deal to us. We really appreciate you taking the time to recommend us, and we hope you're enjoying your new car. Wishing you many happy miles ahead!
The RW Cars team
Great experience from start to finish
Great experience from start to finish. Harry gave me all the info I needed and answered plenty of questions. Would recommend to anyone
26 juillet 2026
Réponse de RW Cars
Thank you so much for the wonderful five stars, Hedley. It's brilliant to hear that Harry gave you all the information you needed and happily answered your questions along the way. That's exactly the kind of service we love to provide. We really appreciate your recommendation and are delighted you had a great experience from start to finish. Enjoy the car, and do pop back to see us if there's ever anything we can help with.
The RW Cars team
Part-Exchange review
We had Josh from start to finish. From the very beginning Josh took time to explain things and gave us the best deal possible for the car we liked. We had travelled three hours from where we lived, and it was certainly worth it. I would recommend this place and certainly Josh. We done a part-exchange for a new pcp car. No complaints at all, couldn’t be happier.
26 juillet 2026
Avis spontané
Réponse de RW Cars
Thank you so much, Chloe. What a lovely review to read! We're thrilled that Josh looked after you from start to finish and took the time to explain everything properly. Travelling three hours is no small thing, so we're delighted it proved worthwhile and that the part-exchange onto your new PCP car went smoothly. Josh will be chuffed to hear his efforts made such a difference. Thank you for the kind recommendation, and enjoy every mile in your new car!
The RW Cars team
Réponse de RW Cars
Thank you so much, Exiquel, for the wonderful five-star review. We're really pleased to hear you found our response quick and helpful — keeping things speedy for our customers is something we always aim for. It means a great deal to know we got it right for you. Thanks again for taking the time to share your experience, and we look forward to welcoming you back in the future.
Warm regards,
The RW Cars team
Réponse de RW Cars
Hi Nathan, thanks so much for the lovely 5-star review. We're really pleased to hear the sale went smoothly and that you never felt any pressure along the way — that relaxed, honest approach is exactly what we aim for. It was a genuine pleasure helping you, and we hope you're thoroughly enjoying your new car. Do pop back and see us again in the future. All the best from The RW Cars team.
Réponse de RW Cars
Hi Ant, thank you so much for the lovely review. We're really pleased you found the whole process easy and never felt any pressure along the way — that's exactly how we like our customers to feel. Most importantly, it's wonderful to hear you're loving your new car! Enjoy every mile, and do get in touch if there's ever anything we can help with. Thanks again for choosing us.
The RW Cars team
Réponse de RW Cars
Thank you so much, Pratheek! It's wonderful to hear you had such a brilliant experience with us. Reviews like yours really make our day and mean a great deal to the whole team. We hope you're enjoying every mile in your new car, and we'd love to welcome you back whenever the time comes. Take care!
The RW Cars team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.