Ryman Stationery Avis 

8 231
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ryman Kings Lynn received 6 maybe 7 sets on the Pokémon release today, So they decide to sell the woman in front several sets meaning nobody else gets anything. Do these staff have common sense to lim... Voir plus

Noté 5 sur 5 étoiles

I wish I could bottle and sell Claire’s sense of humour, enthusiasm, and calmness. I was in on Friday just before 4:00 o’clock, and she was on the print desk, dealing with three customers all... Voir plus

Noté 5 sur 5 étoiles

I popped into the Falkirk Ryman store needing a personalized birthday card sorted at the last minute. The standard print system didn't quite accommodate the custom photo layout I was trying to creat... Voir plus

Noté 5 sur 5 étoiles

Staff in the Huddersfield store could not have been more helpful, friendly and efficient on the 2 occasions that I have visited this week for colour prints and laminating. Brilliant!! Thank you and we... Voir plus

À propos de l'entreprise

  1. Papeterie
  2. Magasin de matériel artistique
  3. Magasin de meubles de bureau
  4. Magasin de fournitures de bureau
  5. Magasin d'imprimantes et de scanners
  6. Fournisseur de cartouches d'encre

Écrit par l'entreprise

Ryman are the nation’s destination for stationery and office supplies, with over 120 years experience and convenience at the heart of what we do, you can consider us the stationery experts, priding ourselves for offering excellent customer service, a wide product range and expert knowledge. Our first store opened in 1893 by Henry J Ryman in Great Portland Street and has now grown to over 200 stores nationwide and a website bursting with products!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

8 k avis

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4,1

Tous les avis

(8 231)

449 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

rubbish place. I used to shop there

I tried to order 2 items online, did everything correctly, and my card was not accepted. I have had the card since end of March, which replaced the expired one. I do not have any trouble with any other online suppliers. I am disgusted. Cannot get out as in my late 80's but still capable of everything.

28 août 2026
Avis spontané
Logo de Ryman Stationery

Réponse de Ryman Stationery

Hello Sylvia,

Thank you for your feedback and I am sorry to hear this.

We have had no reports of any other issues regarding payment via card. Please can I ask you to double check your details if you did purchase with us again and make sure you have a banking app to hand to verify the purchase.

Apologies again and if you need any further help, please let us know.

Jack - Ryman Customer Relations

Noté 5 sur 5 étoiles

Exceptional customer service from Nicola at the Falkirk branch

I popped into the Falkirk Ryman store needing a personalized birthday card sorted at the last minute. The standard print system didn't quite accommodate the custom photo layout I was trying to create, but rather than giving up, Nicola went above and beyond to find a solution.
She patiently worked through the system with me, printed my photos on the machine, and hand-assembled the card right there on the spot.
Thanks to her care, dedication, and problem-solving attitude, I walked away with exactly what I wanted. Nicola is a massive asset to the Falkirk team, and her manager should be very proud of her work.

27 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Customer service and after care Professionals

Customer service and after care has always been top notch without any quibble in my experience over multiple visits.
I’m a very happy customer with a special mention to the very helpful staff of the Ealing Broadway branch where I’ve been shopped recently.

8 août 2026
Avis spontané
Noté 3 sur 5 étoiles

Not what I wanted

The ordering and delivery were fine. However I sent two documents for printing and they were printed as a single document, so that the final page of the first one backed onto the first page of the second, which was not what I wanted. I ordered it online and it was posted to me so I could not check that it had been done correctly.

8 août 2026
Avis spontané
Logo de Ryman Stationery

Réponse de Ryman Stationery

Morning Steven,

Thank you for sharing your feedback, and I am very sorry to hear your documents were printed together incorrectly.

We always advise customers to check their order prior to leaving the store, as our team will happily reprint anything on the spot if it isn't quite right. I do hope the team was able to get this resolved for you.

If you still need assistance with this order, please feel free to reach out to our Customer Care team directly and we will be glad to help.

Kind regards,

Jack - Ryman Customer Relations

Noté 2 sur 5 étoiles

Good service but unexplained price

We needed 100 A4 colour double-sided 160g card so my daughter ordered online and collected from a local store. The service was punctual and entirely satisfactory but the cost £184 seemed too high. The online price guide indicated roughly half that amount. I Emailed customer services but they refused to answer because my daughter's name was on the order not mine. I then Emailed asking for an estimate for an identical order. The reply came 'We do not offer quotes. I can advise you to contact the store as this service is mainly done instore'. So what is the point of an online price guide?

21 juillet 2026
Avis spontané
Logo de Ryman Stationery

Réponse de Ryman Stationery

Good Morning,

Thank you for taking the time to leave a review, and we are glad to hear that the order was punctual and store pickup went smoothly.

However, we are truly sorry for the frustration caused by the pricing discrepancy and response regarding your inquiry.

Although we are sorry to hear our response has not met your expectations on this occasion, we do appreciate you bringing it to our attention for feedback.

Your comments regarding the online price guide and the difficulties you experienced trying to clarify the cost as always are taken on board.

Kind regards

Jamie
Ryman

Noté 1 sur 5 étoiles

I visited your Widnes site today…

I visited your Widnes site today 18/8/26..i had tried everywhere in my home town to purchase HP 304 printer ink..to no avail..i went to your shop and was absolutely appalled at the prices you are charging for printer ink..£104!!! for a large hp 304 black and colour cartridges..£52.99 for a normal sized one..£29 for a single black cartridge which i was desperately in need of to print off some very important forms,so had to buy...your prices for said items are disgusting when you consider i can get black and colour cartridges off Amazon for £28..which i'll be doing from now on..it's a rip off and blatant profiteering from your company ..and your staff,who incidentally were very pleasant bear the brunt of customers ire for your disgusting prices...if I could have give you Zero stars I would have..you seriously need to look at that

17 août 2026
Avis spontané
Logo de Ryman Stationery

Réponse de Ryman Stationery

Good Morning Ted.

I hope you are well today.

Thank you for taking the time to share your experience with us here at Ryman.

We are sorry to hear that you were so disappointed with the pricing of our HP 304 printer ink. I can understand how frustrating this must have been, particularly as you were urgently looking for a cartridge to print some important forms and had already been unable to find the product elsewhere locally.

We appreciate you sharing your concerns regarding the difference in pricing compared with other retailers. While our pricing can vary depending on the product, supplier and current promotions, we understand that you may feel the price you paid was higher than expected. Your comments have been noted and will be shared with the relevant teams for consideration.

We are however pleased to hear that the colleagues in our Widnes store were pleasant and helpful during your visit. We appreciate you taking the time to recognise their service, particularly as our store teams can sometimes be on the receiving end of customer frustration regarding matters outside of their control.

Thank you again for bringing your concerns to our attention. We value all customer feedback, both positive and negative as it helps us understand where we can improve the overall customer experience.

Have a good day!

Sara - Customer Relations Executive
Ryman

Noté 5 sur 5 étoiles

Ryman’s Shandwick Place Edinburgh

Claire at Ryman’s Shandwick Place branch in Edinburgh couldn’t have been more helpful and friendly in taking time to show me how to use the cewe machine to print photos from my i-Phone which was quite beyond me. She then kindly trimmed them to size using a guillotine which I very much appreciated. The standard of customer service and willingness to assist was quite outstanding and speaks very well of Ryman’s

17 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I didn’t get any notifications in order…

I didn’t get any notifications in order to collect my order , almost 2 weeks now and plus I didn’t get any notifications update ???? Iam very disappointed really .

16 août 2026
Avis spontané
Logo de Ryman Stationery

Réponse de Ryman Stationery

Good Afternoon Ziad.

I hope you are well today.

Thank you for taking the time to share your experience with us here at Ryman.

We are very sorry to hear that you have not received the notifications you were expecting regarding your Click & Collect order and that you have been left waiting for almost two weeks without a clear update.

I can completely understand how disappointing and frustrating this must be, particularly when you are waiting to find out when your order is ready to collect. We apologise for the lack of communication and inconvenience caused.

Please reach out to our Customer Care Team on 0333 0383 330. Alternatively, you can raise a case and email us via our website and we will respond within 48 working hours.

Hopefully, our Customer Care Team can look into this for you and put things right. Thank you again for bringing this to our attention.

Have a good day!

Sara - Customer Relations Executive
Ryman

Noté 2 sur 5 étoiles

Ive been using Ryman romford for years…

Ive been using Ryman romford for years and regular.
I buy my printer inks and stationary from there all the time. But what is really starting to give me the ick is, the constant preasure to look at and purchase the silly childish pens on display at the till!
First, i have eyes, i can see the full display of toot infront of me, if i wanted any of it, i would buy it without the constant need to be prompted.
Im in my 70s, why would i want a pen that looks like a dog? Im not in junior school.

11 août 2026
Avis spontané
Logo de Ryman Stationery

Réponse de Ryman Stationery

Good Afternoon Jenny.

I hope you are well today.

Thank you for taking the time to share your experience with us here at Ryman.

We really appreciate your continued custom and are pleased to hear that you have been shopping regularly with our Romford store for many years, particularly for your printer inks and stationery.

I am sorry to hear that you have found the repeated prompts to purchase products displayed at the till frustrating. We understand that customers have different preferences and appreciate your point that the products are already clearly visible and that you would be happy to ask about or purchase anything that interests you.

Your comments regarding the way these products are promoted at the till will be shared with the relevant store team. We appreciate that not every product or promotional approach will appeal to every customer and your feedback is helpful in reminding us of the importance of ensuring customers feel comfortable when shopping with us.

Thank you again for taking the time to provide your honest feedback and most importantly, for your continued support of Ryman. We hope to continue welcoming you into our Romford store and providing you with the products and service you have come to expect from us.

Have a good day!

Sara - Customer Relations Executive
Ryman

Noté 5 sur 5 étoiles

Fantastic shop and service from Alison!

Visited Lancaster branch to get back to school supplies, the shop itself was well stocked with plenty of options and great deals. Alison was on hand to offer support to any questions that I asked and went above and beyond to help me get everything that I needed. Fantastic service and shop!!

8 août 2026
Avis spontané

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